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Hotel Silken Atlántida Santa Cruz

4.0 star property

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Photo gallery for Hotel Silken Atlántida Santa Cruz

Front of property
Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Silken Club | Living area | Flat-screen TV
Rooftop terrace
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005
  • Centro Comercial Meridiano
    ‪2 min walk‬
  • Tenerife Auditorium
    ‪8 min walk‬
  • Plaza de Espana
    ‪17 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Silken Club)

Junior Suite (Silken Club) | Minibar, in-room safe, desk, blackout drapes

Junior Suite (Silken Club)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Offer

Minibar, in-room safe, desk, blackout drapes

Offer

  • Sleeps 2
  • 2 Twin Beds

View all photos for Silken Club

Silken Club | Living area | Flat-screen TV

Silken Club

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, in-room safe, desk, blackout drapes

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Silken Atlántida Santa Cruz

4-star Santa Cruz de Tenerife hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Hotel Silken Atlántida Santa Cruz offers 144 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, designer toiletries, bidets, and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
In addition to a hot tub, Hotel Silken Atlántida Santa Cruz features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hotel Silken Atlántida Santa Cruz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
GASTROBAR-SOOK - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
GASTROBAR-SOOK - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (EUR 15 per day)
  • Extended parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GASTROBAR-SOOK
  • GASTROBAR-SOOK

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Hotel Silken Atlántida Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 988 reviews
Rating 8 - Good. 366 out of 988 reviews
Rating 6 - Okay. 77 out of 988 reviews
Rating 4 - Poor. 25 out of 988 reviews
Rating 2 - Terrible. 12 out of 988 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Stayed 4 nights in Apr 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Director and the other executive staff were very professional, polite And friendly!! The food was delicious. We were very impressed with their positive attitude. We stayed in for three weeks. it was our second time in Silken Hotel . Tenerife. We hardly recommend it to everyone!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Nice clean hotel good location. Glass lift with amazing views. Will stay here again.
Stayed 1 night in Apr 2025

8/10 Good

ADOLFO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Frederic

Stayed 3 nights in Mar 2025

10/10 Excellent

HARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service
Buen hotel. Pero el baño necesita remodelación y mejor limpieza. El cuarto estaba bien. Buena localización.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Omar

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2024

8/10 Good

Snorri

Stayed 5 nights in Sep 2024

8/10 Good

Miguel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2024

8/10 Good

Skyelar

Liked: Cleanliness, staff & service
The receptionist was pretty helpful. It was confusing to find parking even though he did try to explain it. The amenities I’m sure are good, but they close at 9pm so you can’t really enjoy much in the evening after dinner. Room was fairly clean. What was most irritating is that there was a light directly above the door (inside the room) that you can’t turn off and it is fairly bright while trying to sleep. Very odd.
Stayed 1 night in Aug 2024

8/10 Good

MAIDER DA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect..
Stayed 7 nights in Aug 2024

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a great hotel glad that I booked it
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nolides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good. But no complimentary drinks or irons

Everything was good and as expected except for 2 things. 1 there was no complimentary water or coffee in the room. For a 4* hotel this is to be expected. Secondly there were no irons in the hotel. They offered a ironing service, but this was not advertised. When asked they said they would have it ready in the morning. Not freat when you have places to be that evening. Thus I went out for a very important buisness dinner in creased clothing.
Stayed 1 night in Jul 2024

6/10 Okay

kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception staff very good,bar/catering staff very rude unprofessional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, it's no easy to arrive with cars
Stayed 3 nights in May 2024

10/10 Excellent

Jose, Miami Beach

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Stayed 4 nights in Apr 2024

10/10 Excellent

Santiago

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No tea or coffee making facilities in deluxe room
Stayed 1 night in Apr 2024