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Hotel Casa Santa Elena

1.0 star property

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Photo gallery for Hotel Casa Santa Elena

Hallway
Terrace/patio
Aerial view
Twin Room, Garden View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Ctra. de Santa Cristina d'Aro, Santa Cristina de Aro, Girona, 17246
  • Costa Brava Golf Club
    ‪10 min drive‬
  • Sant Feliu de Guixols Beach
    ‪13 min drive‬
  • Platja d'Aro Beach
    ‪15 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪26 min drive‬

Room options

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Twin Room, Garden View

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Director)

Room (Director) | Room amenity

Room (Director)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Accessible

Standard Double or Twin Room, Accessible | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, Accessible

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Living area

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Casa Santa Elena

Santa Cristina de Aro hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and concierge services. Housekeeping is available once per stay.
Hotel Casa Santa Elena offers 69 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1421 square feet (132 square meters) include conference space. This eco-certified hotel also offers a library, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2019.

Hotel Casa Santa Elena is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:30 AM.
Casa Santa Elena - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 9:30 AM for a fee: EUR 8 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Santa Elena

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Mosquito nets
  • Reception hall
  • Renovated entire property - February 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The entrance to the property closes between 2 AM and 7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 150 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HG-004853-28

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Hotel Casa Santa Elena Santa Cristina de Aro
Casa Santa Elena Santa Cristina de Aro
Hotel Casa Santa Elena Santa Cristina de Aro
Casa Santa Elena
Santa Cristina de Aro Hotel Casa Santa Elena Hotel
Hotel Hotel Casa Santa Elena
Hotel Casa Santa Elena Hotel
Hotel Casa Santa Elena Santa Cristina de Aro
Hotel Casa Santa Elena Hotel Santa Cristina de Aro

Hotel Casa Santa Elena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia estupenda y un personal muy atento. Las habitaciones y los espacios del Hotel muy limpios y bien equipados.
Stayed 3 nights in Aug 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio ideal para descansar y desconectar. Personal atento y amable. Desayuno correcto así como la habitación. Volveré seguro !
Stayed 2 nights in Aug 2024

4/10 Poor

JORDI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Regular Casa Santa Elena

No hay datos en las habitaciones ni wifi. Hay q salir al jardin para tener wifi. No puedes llamar ni recibir llamadas. La mitad de los canales de TV NO funcionan. Buen precio y habitacion limpia. Buen desayuno
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is surrounded by a huge territory of gardens that belongs to the hotel. The rooms are very clean, the smell is always nice, the service is more than great. The hospitality of the staff is of a 5 star hotel. The only reason they are 1 star is because the rooms are small. Otherwise they would be easily a 4 star hotel in my opinion. We were very comfortable, satisfied and safe. There is plenty of parking space inside the hotel territory. The only thing I would recommend them to improve is the breakfast buffet food variety. Although they serve a good breakfast buffet, I found the variety of items limiting. Last but not least, the location is within 10-15 minutes by car from the coast line, so for people with a car, it’s not an issue at all. If you don’t have a car, it’s around 10 minutes walk to the closest bus stop.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Xavier

Liked: Staff & service, property conditions & facilities, room comfort

Un lloc amb encant.

L'hotel està en un lloc encantador amb un jardí molt gran i ben cuidat (tot i que en una part hi feien obres de millora) per fer un passeig, exercici o sentar-se en un banc. Per tema d'estalvi d'aigua i de recursos naturals, només feien la neteja de l'habitació cada 3 dies. La idea no ens sembla malament, però enlloc ho vam llegir ni al fer el chekin ens ho van explicar. El personal molt agradable i atent. L'esmorzar molt correcte, amb varietat d'embotits, de formatges, de fruita, fruita seca, iogurts, pa i brioixeria i sucs. També hi ha una màquina de cafè i una expenedora d'aigua d'ampolla (pagant) i d'aigua a granel (gratuïta). L'habitació justa de mides però amb molta llum ja que dona al jardí. El matalàs una mica dur pel nostre gust. El lavabo net i amb tot el necessari. Te zona de pícnic. El venen com a lloc de meditació, però tot i que hi ha monges i capella, en cap cas et trobes en un lloc de culte. Un bon lloc per anar a descansar.
Stayed 3 nights in Jun 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities

Gente súper amable hotel sencillo y tranquilo

Stayed 1 night in Aug 2023

10/10 Excellent

Imma

Liked: Cleanliness, property conditions & facilities, room comfort
Estancia perfecta, instalaciones y servicios de 10, el sitio precioso y a atención del servicio excelente. Recomendable 100%
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia, muchas áreas verdes, la habitación muy limpia y comoda, repetiriamos nuevamente!
Stayed 1 night in Jul 2019