10/10 Excellent
Daniel
Traveled with family
Jun 9, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW!! The Marlo is amazing!!
When our friends decided to celebrate the birthday in Solvang they shared with us the hotel they were staying at (which wasn't the Marlo btw) to book a room they no longer had rooms available. So I looked to see what hotels that were close to our friends. The Marlo was directly across the street. Not thinking to much we book a room at the Marlo. And let me tell you this I am glad we did!!
We travel quite a bit and I have to tell you the Marlo has them beat. From the amazing room to the wonderful staff. We drove out from the Inland Empire and we stopped to spend a good portion of the day in Santa Barbara before heading to Solvang. I received a text message from the staff confirming our arrival time and advised we would be there after 6pm. Being that their office hours are 9a-6p they advised me no worries that they will put my room key in a lockbox and provided me the combination for it.
When we arrived a little after 6:30p located the lock box with ease and boom key was there. The next morning I received a text message from the staff asking how our first night was and if there was anything that we would need. Now like I mentioned we travel and have stayed at a lot of 5 star hotels and I can tell you never received that personal attention. We did text asking for some more coffee and coffee cups (I drink a lot of coffee) and they replied instantly we weren't in our room at the time however they asked for our permission to deliver them to the room
Daniel
Stayed 2 nights in Jun 2025