4/10 Poor
Verified traveler
Nov 11, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
What a shame
Location is great. That’s about it.
For a hotel who is getting around 200K plus per weekend, it was not in in the best of condition. Raw aged ply wood as your walkway up stairs, hints of unfinished repairs all throughout. Once getting into the room we thought oh this isn’t so bad, we were wrong. The bed sheets looked oily and old with hair found on them. The carpet while it did add character to decor was soiled all throughout. You were slipping and sliding on the toilet seat. Alas the finale was the guests on top of our room had from what it sounded like half a dozen in one room. Took the noise till about 1 am used the phone it the room to call into the office finding no answer. Went down to the office and it was closed. Thankfully there was a number to call which was what I immediately did. Upon calling someone did answer and instead of being being told which would make sense, I was told to wait a few minutes and they will call the room soon. This was not what I expected. There are certain things that do require immediate action, I believe this was one of them. I got back to my room and still heard them yelling as if it was day time. I know I was not the only one that was affected by this rudeness. But I will speak up. This soured my experience as well as reason for trip. What a shame
Verified traveler
Stayed 1 night in Nov 2024