4/10 Poor
sally
Traveled with family
Jan 7, 2025
Snarky check in. No smile. No welcoming greeting.. Pro forma . Bored. Done this a million times. Glaring due to the contrast to the enthusiastic reception we’d experienced the day before at another hotel. As an older couple with obviously heavy luggage we were surprised that hotel receptionist suggested we could take the elevator OR the stairs, a very steep set of stairs.
Room decor was tired, door to the drink cabinet fell off when we opened it. Exceedingly small bathroom. In stark contrast the valet was extremely enthusiastic and accommodating.Isn’t this all upside down?
sally
Stayed 1 night in Jan 2025