Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Aerial view
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Laundry
$183
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara County Courthouse
    ‪6 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of bedsheets is available on request.
Best Western Plus Pepper Tree Inn offers 150 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

teresa

Stayed 1 night in Jun 2025

10/10 Excellent

Amberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The remodel on the rooms looks great! I love how conveniently located this property is and how friendly and helpful the staff are.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
A nice motel on upper State Street. Nice, clean, friendly staff. There was almost NObody here, since we checked in on Sunday afternoon, and that was nice! I'll be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandra

Stayed 2 nights in May 2025

10/10 Excellent

Ardavan, Centennial

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ardavan, Centennial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Everything was new and clean.
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The rooms were nice and clean and spacious. Some of the staff were friendly and helpful Others couldn’t speak English and couldn’t help with questions. Amenities list Microwave, but none in the room. Breakfast- but none offered due to construction. (Could have had a sack/to-go breakfast of pastry, fruit and drink to accommodate) Pool and jacuzzi were also closed with caution tape.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong paint smell. Otherwise great.
Stayed 1 night in May 2025

8/10 Good

Kevin, FALLBROOK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was newly renovated. My only complaint was that the refrigerator did not have a freezer. I was on a week long trip and was the nicest room i had all week!
Stayed 1 night in May 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Roberto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice remodeled rooms. Pool area was great.
Stayed 2 nights in May 2025

10/10 Excellent

Michael D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Diego

Stayed 1 night in May 2025

10/10 Excellent

Sijin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very big and clean room
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Stayed 1 night in May 2025

10/10 Excellent

denise, murrieta

Traveled with partner, Traveled with pets
I liked the garden area for walking the dog spacious room
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool access from your room!

Wonderful! Love that there is pool access directly from your room! So convenient! Everyone was friendly and our room was clean and comfortable! Most definitely would stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 1 night in Feb 2025

4/10 Poor

candida

Traveled with family
Disliked: Amenities
The property was recently remodel however, the workmanship was extremely poor. Trim was missing and there was paint splatters everywhere. The bath door was painted then the doorknob was removed and put back on leaving the paint peeling. The water pressure was horrible. At one point it was barely coming out. The room smelled of paint and chemicals. The staff was outside the room talking loudly which could be heard in the room.
Stayed 1 night in May 2025

10/10 Excellent

Chalise

Stayed 1 night in Apr 2025

10/10 Excellent

JESUS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Time Visit @ BW Plus Pepper Tree Inn

We were really happy with our experience at the Best Western Plus Pepper Tree Inn! This was our first time staying here, and we were pleasantly surprised to find the rooms fully remodeled! Everything felt fresh, clean, and updated. Although we didn’t get a chance to try the breakfast since it was temporarily unavailable due to ongoing renovations, it’s clear the hotel is investing in improvements, which we appreciated. A couple of small things to note: for a family of four, there weren’t quite enough power outlets to go around, and the A/C unit was on the louder side - something light sleepers (like my wife) might notice. Overall, though, it was a comfortable and enjoyable stay. We’d definitely consider coming back once the renovations are complete!
Stayed 1 night in May 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025