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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Beach
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Garden
Exterior
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Gym
$183
includes taxes & fees
Aug 24 - Aug 25

Explore the area

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3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara County Courthouse
    ‪6 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $424 total
includes taxes & fees
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About this property

Best Western Plus Pepper Tree Inn

3-star hotel in North State
This hotel features 2 outdoor pools, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, concierge services, and dry cleaning. Change of bedsheets is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Pepper Tree Inn features 2 outdoor swimming pools and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Pepper Tree Inn has designated areas for smoking.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 456 out of 1008 reviews
Rating 8 - Good. 274 out of 1008 reviews
Rating 6 - Okay. 158 out of 1008 reviews
Rating 4 - Poor. 69 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amerie

Liked: Cleanliness, staff & service, property conditions & facilities
The water for the shower took a long time to get hot.
Stayed 1 night in May 2025

8/10 Good

brenda

Stayed 2 nights in Apr 2025

10/10 Excellent

Alisa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kenneth, Preston

Liked: Cleanliness, staff & service
Second stay. Nice and quiet. Close to work.
Stayed 1 night in Apr 2025

4/10 Poor

Kemi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have been very dissatisfied with my stay so far. We have reported these issues several times to the front desk, and there has been no resolution. The internet doesn't work. The TV doesn't work. And it takes about 7 minutes for the water to get hot! We've had to use our cell data the entire stay, which has also resulted in us maxing out the small remainder 5G cell data we have on our family plan until the new cycle begins. I'm seeking a full refund for the inconvenience.
Stayed 2 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. Only reason not all stars due to remodel so no breakfast
Stayed 1 night in Mar 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and charming ! Nice and friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Leslie

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Khoshrouz

Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy ac or heater over price pillows and mattress very uncomfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Property conditions & facilities
The property is being remodeled so many things not available. But the room was very nice and very clean. The staff were great. My only beef is they need more covers on the bed or in the closet and the heater seemed to just blow out cold air so we turned it off. We requested extra blankets and they were delivered. But it was a cold weekend and a thin bedspread is not enough. A nice quilt would be better!
Stayed 1 night in Apr 2025

10/10 Excellent

Nazeih

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed frequently in this hotel and found it excellent. The rate is relatively low, clean, quite, and the staff are excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon, colorado springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean! The court yard areas were lovely. Although the pool and hot tubs in our court yard were not operational, the ones in the other area were. If I'm traveling here, i'd check this property first. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but very basic. Clean. Big gap beneath the door to the adjoining room. Parking very crowded
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Thin walls, noisy neighbors, air conditioning bad

Air conditioner panel was extremely noisy and it blows directly into the bed(s). Hard time controlling the air conditioning panel other than to shut it down. The hotel rooms have very thin walls. Next door had loud people talking loudly all evening. We could hear every word. Couldn't get any rest.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are Very clean looks new inside
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

What could happen next…

1) one of our family Members who is permanently disabled and booked a ADA room for two nights but was told they don’t have those rooms!? Unfortunately due to the wedding we were already there and no time to find another hotel when most of the wedding party was staying here! 2) our room was nice..but when they cleaned it everytime we walked water/ bubbles would come through the tile floor . Had to use numerous towels to clean it up . Other rooms were not ready since we had a wedding to get to at 3pm 3) Then the front desk didn’t close off our room when we booked.. and guess what.. another couple was given a key to our room and walked right in…. Wasn’t their fault But we were all caught off guard. 4) The lovely smell of weed and construction going off the following morning was so delightful. The rooms are very nice love the balconies Front desk was polite and friendly and I understand it’s not their fault but still what an experience But in the end the wedding was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and spacious, which was nice—but the real highlight was the wonderful staff. The front desk staff (whose name I, unfortunately, didn’t catch) was incredibly kind. My daughter had her monthly thing come unexpectedly early, and we didn’t have anything on hand. Hoping the hotel might sell what we needed, I went down to the front desk. She could have just directed me to the Target a block away (which she did), but before that, without hesitation, she gave us one of her own to use right away. This might not seem like a big deal—especially to you gentlemen—but it truly helped us in that moment. Thank you so much! We’ll definitely be staying here again for my daughter’s school event!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Some surfaces in the room had not been cleaned. Pillows were very big and uncomfortable. Grounds are very pretty. Lots of construction going on around the propery
Stayed 1 night in Apr 2025

4/10 Poor

Sara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I can't comment on the pool and gardens because i didn't use them. But I'm very disappointed to have arrived and found that they "oversold" the double queen rooms and my reservation was no longer available. I had confirmed my reservation the day before, and arrived at 3:30 to check in. Its not like i arrived late at night. So i and my husband and our two teens are in a room with a king size bed and incredibly uncomfortable fold out sofa. The front desk staff did nothing to try and correct the situation. I'm glad we're only here for one night. I definitely will not be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

10/10 Excellent

Juanita

Stayed 1 night in Mar 2025

10/10 Excellent

Raylene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Stayed 1 night in Apr 2025