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Equinoccio Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Equinoccio Hotel

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Building design
Building design
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Comfort Room, Lake View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
SAN24E, El Congo, Santa Ana, Santa Ana
  • Lake Coatepeque
    10 min walk
  • Cerro Verde National Park
    5 min drive
  • Cerro Verde
    29 min drive

Room options

View all photos for Panoramic Room, Lake View

Panoramic Room, Lake View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Panoramic Room, Lake View

  • 269 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Grand Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Lake View

Comfort Room, Lake View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Comfort Room, Lake View

  • 200 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Double Room with Garden View

Double Room with Garden View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Double Room with Garden View

  • 269 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Family Room

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

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About this property

Equinoccio Hotel

3.5-star Santa Ana hotel close to Lake Coatepeque
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, conference space, and a children's pool. Housekeeping is available on request.
Equinoccio Hotel offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Equinoccio Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 323 square feet (30 square meters) include a conference center. This Mediterranean hotel also offers a terrace, a garden, and a picnic area. Guests can use the outdoor pool at a partner property. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Equinoccio Hotel has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Equinoccio Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 6:00 AM to 7:00 PM on request
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Snorkeling
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • Children's pool
  • Highchair
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference center (323 square feet of space)
  • Meeting room

Outdoors

  • Dock
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SVC 40 per person
  • Airport shuttle fee per child: SVC 20 (up to 7 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Equinoccio Hotel Santa Ana
Equinoccio Santa Ana
Equinoccio Hotel Hotel
Equinoccio Hotel Santa Ana
Equinoccio Hotel Hotel Santa Ana

Equinoccio Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 184 reviews" "
Rating 8 - Good. 36 out of 184 reviews" "
Rating 6 - Okay. 11 out of 184 reviews" "
Rating 4 - Poor. 6 out of 184 reviews" "
Rating 2 - Terrible. 12 out of 184 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose, Paramount

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is a great resort with views for days. staff is more than welcoming in their daily operations and are there to serve. the road way in is definitely a dirt road down the side of the surrounding mountains but our driver was great and got us in and out several times with no issue. very secure on site. i would surely recommend this place to anyone looking to stay in the area
Stayed 2 nights in Aug 2024

10/10 Excellent

Anner E.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at lago de Coatepeque, just have to drive a bit since this hotel is on the opposite side of the entrance. Excellent Service
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Aug 2024

2/10 Terrible

Nancy

Disliked: Staff & service
Terrible customer service and accused me of stealing a key.
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria, Little Silver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The view from our room was amazing. They served breakfast lunch and dinner on their main floor but just about 20 minutes drive there are many restaurants you can visit. The staff at this hotel was very pleasant and kept everything very clean. We woke up early one morning and jumped in the lake, a beautiful experience. We would definitely come back and hopefully for longer.
Stayed 2 nights in Jun 2024

8/10 Good

Ronal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake location and well constructed concept with easy access to lake activities. However, it is a little far from the main road, so an AWD vehicle is recommended specially in rainy season.
Stayed 1 night in Jul 2024

10/10 Excellent

Estela

Stayed 1 night in Jul 2024

4/10 Poor

Enrique

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is nice but the upkeep is lacking. Broken ceilings in the bar area, water/mold stained walls around the property, in room showers that have no or poor water pressure or no hot water. We got a two bed room with an odd smell. One of the two beds, when we were ready to go to bed, had a duvet cover whose underside (facing the bed) had a menstrual stain on it (cleary the room had not been properly cleaned as the floors were also dirty and the room's trash can had not been fully emptied). We complained and were ultimately moved to another room that did not have hot water. The hotel manager did not initially make himself available when I asked to speak with him about the blood stain, and I only had a chance to speak with him as I went to him when he finally came to see the blood stain as we were changing rooms. No reparations were offered beyond a change of room. The people working at the hotel seem to be short staffed and the manager seems to spend his time in his room instead of walking the property to make sure all is running well and that the guests are well taken care of. Be ready to pay high prices for mediocre quality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yancy

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay, beautiful property and amazing staff. Jetski’s were awesome, great drinks and food on site I highly recommend this place and their amazing staff. I will be back!
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself its good, great view of the lake. Friendly staff. The location is kind of far from everything, not recommended uf you're traveling solo. The road to get to the hotel is a five km dirt road full of potholes, you need to drive very slow and careful to not damage your vehicle.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ruzina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas, Tallahassee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated in an ideal spot; very close to the island so that you see dozens of bird species from it's fabulous deck. The infinity pool is gorgeous as are all the grounds. Well worth the ride to the hotel! They have jet ski, kayaks and even will take you on a boat ride around the lake. The staff were absolutely spot-on. The food was very good. Rooms were comfortable and they use solar power to heat the shower (very hot water!) and provide power. Definitely will be back!
Stayed 1 night in May 2024

10/10 Excellent

Tanasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel stay I have ever had! It's hard to know where to begin The drive up to the property is a bit sketchy due to the unpaved road with lots of potholes. I drove a sedan and just had to take my time driving slowly and made it safely. The views of the lake are breathtaking from sun up to sundown. The property is sleek, clean, modern and comfortable. My room was quaint and had everything I needed. They even had hot water which is apparently uncommon for the area. I only stayed 1 day at the property and I wish I had stayed for my whole trip. I was 1 of 2 people staying at the property at the time and I felt like a celebrity who rented to whole place out lol. The whole staff was super kind and were quick to assist me with any of my needs. My first evening there I enjoyed dinner and drinks in the lounge/dining area. The food/drinks were really good, I happened to notice ALOT of geckos which is not something I'm used to so it freaked me out. Eduardo the amazing bar area attendant was super helpful by doing a sweep of my room to check for any critters before I went to sleep. This is not a negative remark against the hotel as that's just the wildlife there. The next morning I had my complimentary breakfast and then did my complimentary hour long kayak ride, shortly after I did the Jet ski which was $40 for 30 mins. My whole stay was a 10/10 experience and cannot wait to return
Stayed 1 night in May 2024

10/10 Excellent

Mario, Sherman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jose

The hotel is good. But the way to get very bad too many holes
Stayed 1 night in Apr 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff! The facilities and views were just perfect for our short stay. We relaxed by the pool, hiked the volcano (which the staff helped arrange transportation for- about an hours drive) and kayaked on the lake. The road to the hotel is very rough so take note and go slow! There is nothing to do within walking distance of the hotel so this is more of a “stay and play” kind of place. The lake, at least at the moment, wasn’t swimmable, and I hear it won’t be for a while. But they have kayaks, jet skis, paddle boards and boat ride opportunities! The food and service (and bartending skills!) were great! Overall, I highly recommend!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rosie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Road is bad but nice hotel
Stayed 1 night in Apr 2024