MainStay Suites John Wayne Airport by Choice Hotels

2.5 star property

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Photo gallery for MainStay Suites John Wayne Airport by Choice Hotels

Property amenity
Lobby
1 bedroom, in-room safe, desk, iron/ironing board
Suite, 1 King Bed, Non Smoking, Pool View | 1 bedroom, in-room safe, desk, iron/ironing board
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
2701 Hotel Terrace, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪5 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • Segerstrom Center for the Arts
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites John Wayne Airport by Choice Hotels

Santa Ana hotel with in-room kitchenettes
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites John Wayne Airport by Choice Hotels offers 176 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, MainStay Suites John Wayne Airport by Choice Hotels provides a hot tub and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests during limited hours. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

MainStay Suites John Wayne Airport by Choice Hotels is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is recommended for transportation to and from this property

Property is also known as

CW Suites Hotel John Wayne Airport Santa Ana
Country Inn Radisson John Wayne Airport CA Santa Ana
CW Suites John Wayne Airport Santa Ana
CW Suites John Wayne Airport
Country Inn Radisson John Wayne Airport CA
Country Radisson John Wayne Airport CA Santa Ana
Country Radisson John Wayne Airport CA
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
CW Suites Hotel John Wayne Airport
Country Inn Suites By Carlson John Wayne Airport CA
Quality Suites John Wayne ta
MainStay Suites Orange County John Wayne Airport
Country Inn Suites by Radisson John Wayne Airport CA

MainStay Suites John Wayne Airport by Choice Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1077 reviews
Rating 8 - Good. 256 out of 1077 reviews
Rating 6 - Okay. 165 out of 1077 reviews
Rating 4 - Poor. 86 out of 1077 reviews
Rating 2 - Terrible. 72 out of 1077 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Neal, Wimberley

Disliked: Staff & service, property conditions & facilities
They took out the TV in the bedroom, I am very disappointed
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities
The stench of mildew was so bad I couldn’t check in and was charged anyway.
Stayed 2 nights in Nov 2024

4/10 Poor

VERONICA

Business traveler
Disliked: Staff & service, room comfort
Front desk is terrible
There’s no parking the guy in the front desk told me to go park outside. I had to take over from where I left my car.
Stayed 1 night in Nov 2024

10/10 Excellent

Darryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jose Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very good for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Lorene

Stayed 2 nights in Nov 2024

6/10 Okay

Suong

Stayed 7 nights in Nov 2024

6/10 Okay

Yanira

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
I didint like that i ask for cleaning in my room or at least hust changing my bed sheet.But no one came to do it
Stayed 7 nights in Nov 2024

10/10 Excellent

Karlie

Stayed 3 nights in Oct 2024

8/10 Good

Jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

DANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great but you have no idea what they are serving until it’s on your plate a sign would be nice. Parking sucks spaces are to small. People were either taking two spaces or just parking crooked. They also house two types of rental companies where they have no room to store them. Rental car and moving trucks. They need to be on a separate property. But the rooms are great and clean. I would recommend just bring your smaller car.
Stayed 1 night in Nov 2024

10/10 Excellent

Rashad

Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehdi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean specious room with many amenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Goof
Stayed 2 nights in Oct 2024

6/10 Okay

Carolyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

GLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Lauren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is incredibly rude. The girl at the check in desk made everyone who arrived even a few minutes early sit in the lobby and wait until 3pm on the dot for check in because there were "no rooms ready early". Magically at 3, everybody's room was ready and then we all had to wait in line to check in. So there was a long line resulting in a long wait to actually get checked-in. If you arrive anytime between 2:30-3:30 just expect a 15-20 minute delay of sitting in the lobby while they check everyone in. Additionally, you will be required to sign an electronic document stating that you will be charged $50 for any stains on towels, $1.50 for safe usage, and a long list of other ridiculous charges that are not typical at a hotel. The breakfast situation is BAD. There is one employee behind the counter who will serve you a pre-portioned breakfast, and even at 8am it was already cold. This is not one of those nice continental hotel breakfasts. At check out the staff would not give me a receipt since I booked through a third party, and they claimed to be a paperless company. I still have not received any check-out summary an hour after checking out, and I do not trust this property to not pull some sort of nonsense with additional charges.
Stayed 1 night in Oct 2024