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Aparthotel

Cardedeu Residence

4.5 star property
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Photo gallery for Cardedeu Residence

Front of property
Reception
Outdoor pool
Family Apartment, Multiple Beds, Lake View, Lakeside | 1 bedroom, premium bedding, free WiFi, bed sheets
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
$243
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Lago de Coatepeque, El Congo
  • Santa Ana Volcano
  • Lake Coatepeque
    ‪2 min drive‬
  • Cerro Verde National Park
    ‪13 min drive‬

Room options

View all photos for Family Apartment, Multiple Beds, Lake View, Lakeside

Flat-screen TV

Family Apartment, Multiple Beds, Lake View, Lakeside

  • 388 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Queen Trundle Beds

View all photos for Standard Apartment, Multiple Beds, Lake View, Lakeside

1 bedroom, premium bedding, free WiFi, bed sheets

Standard Apartment, Multiple Beds, Lake View, Lakeside

  • 258 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Trundle Bed

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Cardedeu Hotel

  • On private beach
  • Pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 354 reviews
Cardedeu Hotel

About this property

Cardedeu Residence

4.5-star El Congo apartments with kitchenettes
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and room service.
Cardedeu Residence offers 8 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco aparthotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Cardedeu Residence is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cardedeu Bistró - This beachfront bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Restaurants on site

  • Cardedeu Bistró

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: SVC 10 to 20 per person
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Designer toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Dock
  • Garden
  • Terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Housekeeping (daily)
  • Limited-hour front desk
  • Proposal/romance packages
  • Tour and ticket assistance

Things to do

  • Boat tours
  • Kayaking
  • Motor boating
  • Paddleboard
  • Water sports equipment

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 8 units
  • Art Deco architecture
  • Built in 2015
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately SVC 10 to 20 per person
  • Airport shuttle fee: SVC 160.00 per vehicle (roundtrip, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Cardedeu Residence Aparthotel Santa Ana
Cardedeu Residence Aparthotel
Cardedeu Residence Santa Ana
Cardedeu Residence El Congo
Cardedeu Residence Aparthotel
Cardedeu Residence Aparthotel El Congo

Cardedeu Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 222 reviews
Rating 8 - Good. 36 out of 222 reviews
Rating 6 - Okay. 21 out of 222 reviews
Rating 4 - Poor. 9 out of 222 reviews
Rating 2 - Terrible. 7 out of 222 reviews

9.0/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

monique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property.
Stayed 2 nights in May 2025

10/10 Excellent

Terralyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cardedeu was amazing. The property is beautiful and immaculate. The staff were so kind. My husband and I will definitely be back.
Stayed 2 nights in May 2025

8/10 Good

Sandro

Liked: Cleanliness, property conditions & facilities
Wonderful staff great service
Stayed 1 night in May 2025

6/10 Okay

Reza

Liked: Property conditions & facilities
No Elevator, Had to take 73 steps to pool and restaurant For breakfast we seared in Restaurant for 35 minutes no one came by to take orders, had to go to other side ( Restaurant is not attached to bar or kitchen) to get my coffee which it took ove 15 minutes. at night decided to walk to a nearby restaurant, road too dark and we were attacked by stray dogs, so we returned back to take the car, Road to Hotel not paved and bumpy.
Stayed 1 night in May 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was impeccable. We enjoyed our stay here and would gladly stay here again. I’m actually looking forward to it.
Stayed 2 nights in Apr 2025

4/10 Poor

Yamileth

Disliked: Room comfort

I do not recommend it

Property description: There are 100 steps up and down to the rooms, the breakfast is super basic for the price you pay, the air conditioning is super noisy, poor lighting at night for the 100 steps up and down to the parking lot, there really is no relationship between the price and the property.
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, room comfort

Amazing

Loved this hotel from the view to the room to the stuff really nice professional. Definitely will be coming back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Renan, key Biscayne

Liked: Cleanliness, amenities, property conditions & facilities
I liked how quiet and clean the room was, the beautiful view to the Lake, and the staff was friendly. The only drawback was the limited food menu,
Stayed 3 nights in Mar 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The food can be better, I gave them 4, drinks also need to improve, no Stellas
Stayed 1 night in Apr 2025

2/10 Terrible

Jane

Disliked: Room comfort

BED BUGS! (Stay away)

I was devoured by BED BUGS at this hotel. We checked out the next morning and they would not refund a cent of the money I paid for 2 nights (we only stayed one night...obviously). Avoid this hotel at all cost. I have traveled all over the world and I have never been eaten alive all night as I was at the Cardedeu Residence. It makes me almost vomit to think about it. How completely revolting, and the management has no shame. They tried to tell me it was mosquitos! I could FEEL the bed bugs crawling on my back in the night. All humans have been bitten by mosquitoes, myself included, and believe me when I tell you these ARE NOT mosquito bites!
Approximately 50 bed bug bites on my back the next morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok but to my taste they need to update or upgrade the food menu big time it’s not what you expect for such upscale place Get a better menu.
Stayed 1 night in Mar 2025

10/10 Excellent

Nadine Evangelina

Traveled with family
Liked: Cleanliness, room comfort
Excellent service. Thank you
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Beware

The place the views are amazing, just BEWARE. the wooden island in the kitchen is covered by a thin glass i rested my hand on it and it cracked luckuly i wasnt cut what a stupid thing to do cover a wooden table with thin glass knowing your gonna put stuff on it.. THEY WILL CHARGE YOU $40.00 ..might be a scam to overcharge people.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Bien pero no habia mucha comida
Stayed 2 nights in Feb 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful property and had hot water!! :)
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property, right on the water. Perfect for a peaceful getaway! Friendly and accommodating staff! Will definitely return!
Stayed 1 night in Feb 2025

8/10 Good

Julio

One of the worker knows my wife and call her telling her that I have another woman at that hotel and it was part of my family and make me so much problems with my wife that’s petty unprofessional

10/10 Excellent

Argelio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful experience. We travel on January 2025, the hotel is beautiful, the staff was outstanding, the dinner exquisite and the view is a paradise. You can not appreciate the reality on the pictures that appears in the web. Highly recommended if you are looking for everything in just one place !!!! Do not miss the boat trip around the lake!!!
Stayed 1 night in Jan 2025

10/10 Excellent

MARIO, ORLANDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and well-maintained property in an amazing ancient crater lake.
Stayed 1 night in Jan 2025

10/10 Excellent

Heiber

Liked: Cleanliness, property conditions & facilities
The people that work there are the friendliest and professional that I know. They were family to us and I love that. Keep up the good work.
Stayed 8 nights in Jan 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful the facilities are amazing. Thank you to Mr Joel at the bar was very tentative to my family during my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Nadia C

Liked: Cleanliness, property conditions & facilities
Beautiful property lakefront
Stayed 1 night in Jan 2025

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love staying here , help us with me & my family , Ricardo has been the best employee you guys have
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
excellent stay. but tried to contact property before checking in, no answer on multiple occasions
Stayed 1 night in Jan 2025