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Best Western Norwalk

2.5 star property

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Photo gallery for Best Western Norwalk

Indoor pool, sun loungers
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Free breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
$86
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
351 Milan Ave, Norwalk, OH, 44857
  • Milan Historical Museum
    ‪4 min drive‬
  • Summit Motorsports Park
    ‪9 min drive‬
  • Kalahari Waterpark Resort
    ‪13 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

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About this property

Best Western Norwalk

Norwalk hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Norwalk features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This Norwalk hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Best Western Norwalk Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 925 reviews
Rating 8 - Good. 289 out of 925 reviews
Rating 6 - Okay. 136 out of 925 reviews
Rating 4 - Poor. 67 out of 925 reviews
Rating 2 - Terrible. 42 out of 925 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luan

Stayed 1 night in Jun 2025

2/10 Terrible

David

Stayed 3 nights in May 2025

10/10 Excellent

Donald Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean people are really nice
Stayed 1 night in May 2025

2/10 Terrible

Nimit

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, the stay here will come to haunt you

The hotel allowed us early check in. But lest we knew everything after this will be a disaster! We were promised a daily housekeeping as a prerequiste to me booking the stay. After promising, the house keeping was not done daily citing shortage of staff. We were handed over sheets and towels in exchange of daily housekeeping. The manager staff was extremly rude and told us off from having included daily breakfast when we reached to have breakfast at 6:20 am instead of 6:30 am as I had to leave early for reporting to hospital work at 6:30 am. Even when we said OK to not having breakfast before 6:30 am, the staff kept ranting off for coming early. The housekeeping staff was rude multiple times and gestured us badly for requesting daily housekeeping. The housekeeping staff even asked for my wife to stay outside the room when they used to do any housekeeping. Nothing was working in the room with toilet flush completely dysfunctional, patchy internet, smelly bedsheets, unclean and stained carpets, unclean towels and key cards failing multiple times. When our food delivery came on one day, the delivery guy was told that we don't stay here and we nearly lost our food on one day! We believe it was a sort of punishing us for the early breakfast. We will never be staying here in future and will look for better hotels nearby!
Stayed 7 nights in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Had many food options nearby and hotel was nice for the peice we paid. Would highly recommend if willing to drive the extra distance to Cedar Point.
Stayed 1 night in May 2025

8/10 Good

Kenneth

Stayed 7 nights in May 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. But the noisy ass kids running halls and room above was noisy. Was very annoying
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was inedible.
Stayed 4 nights in May 2025

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was ok, it had a funny smell. The fridge was loud. Overall it was decent stay.
Stayed 1 night in May 2025

2/10 Terrible

Haley

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was blood on the sheets and the room was dirty.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Staff & service, property conditions & facilities
The lady who checked me in was helping out from the milan Quality inn and she was amazing. The beds were comfortable and i actually used the covers. Normally i use my own. Very clean. Very convenient. We will be back
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Norma

Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Stayed 1 night in Apr 2025

8/10 Good

Kaitlyn

Stayed 1 night in Apr 2025

10/10 Excellent

Levi

Liked: Amenities, property conditions & facilities
Everyone very helpful and friendly. Very clean.
Stayed 3 nights in Mar 2025

8/10 Good

Tara

Traveled with family
Friendly and helpful staff. Indoor pool was cold. Toilets did not flush well.
Stayed 1 night in Mar 2025

10/10 Excellent

DENISE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was it was freezing in the room they never turned the heat on for guests when they come
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We enjoyed our visit. This was our second visit. Best Western is our go to for hotels. Thanks for the the hospitality.
Stayed 3 nights in Mar 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Staff was fantastic. Very polite and helpful! The TV in our room was broken and wouldn’t turn on. The fridge didn’t get very cold either. The pool and hot tub were great! Not very many options for breakfast. Overall, worth the price!
Stayed 2 nights in Mar 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort

Caring place with a few hiccups

We actually extended our stay. We were here for a family emergency. The staff was very caring but there was no cleaning of our room for the first 3 days. Juice machine and waffle maker both on the blitz on the first day. But for the price and the nice pool/hot tub and caring staff it is worth staying here.
Stayed 3 nights in Mar 2025