8/10 Good
Jessica
Jun 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Checking in was great. The lady was very sweet and helpful. It took only a few minutes.
My problem was with the morning shift. I set up a late checkout but they still were calling the room telling me I’m late getting out.
I called the desk and asked about how to order my breakfast with heir voucher because the directions left on the desk stated that the restaurant would deliver to my room. When I mentioned that the front desk agent told me they do not offer that and then I would have to go to the restaurant and order.
Though that agent sounded confident in her answers, they did not make any sense. I would’ve appreciate it and have more respect for an individual that tells me they are unsure or don’t know versus just giving me the wrong answers altogether. It created a very stressful check out.
Jessica
Stayed 1 night in May 2025