See all properties

Mercure San Sebastian Monte Igueldo

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure San Sebastian Monte Igueldo

Sports facility
Aerial view
Exterior
Exterior
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Paseo del Faro 134, San Sebastián, 20008
  • Monte Igueldo
    1 min walk
  • Concha Promenade
    4 min drive
  • Ondarreta Beach
    9 min drive
  • San Sebastian (EAS)
    31 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Mountain View

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony, View

Privilege, Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed, Balcony, View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds, Mountain View

Standard Triple Room, 3 Twin Beds, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room, 3 Twin Beds, Mountain View

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Room

Barceló Costa Vasca

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1058)
The price is $76
per night
$83 total
includes taxes & fees
Dec 11 - Dec 12
Barceló Costa Vasca

About this property

Mercure San Sebastian Monte Igueldo

4-star San Sebastián hotel steps from Monte Igueldo
2 restaurants, 2 bars/lounges, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a children's pool. Change of towels is available on request.
Mercure San Sebastian Monte Igueldo offers 123 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Mercure San Sebastian Monte Igueldo provides a fitness center and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This family-friendly hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
El Torreon - This restaurant specializes in Basque cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 423 reviews" "
Rating 8 - Good. 125 out of 423 reviews" "
Rating 6 - Okay. 49 out of 423 reviews" "
Rating 4 - Poor. 29 out of 423 reviews" "
Rating 2 - Terrible. 8 out of 423 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

RAFFI, Dubai

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We only liked the view as the service was poor maybe due to the fact that the hotel was understaffed
Stayed 6 nights in Aug 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All that glitters is not gold. Shower and ac good. Bed ok but defineately hard. Service - I've seen happier people at a funeral and staff per demand is low so both those are on management. Wifi weak and flakey. In room coffee ...instant coffee ....that is 2 star hotel stuff not to mention only 1 regular packet and not replaced. No iron or ironning board available. Just a litany of thing that keep this grand on the surface but less so underneath
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with views
Great
Stayed 3 nights in Jun 2024

4/10 Poor

Stewart

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We arrived to San Sebastián in the afternoon via the bus from Hendaye. We knew the hotel was on top of one of the flanking hills on either side of the crescent beach so was excited to get to the hotel and take in the view – like the pictures. You can take the 16 bus which runs from end to end, we arrived at the base on the funicular that takes you up to the hotel and here is the first problem; you have to pay to go to your hotel. As a guest you get a concession rate of €3 per person return, it doesn’t sound like a lot but given there is nothing to do around the hotel as it’s on the far side of town you would soon spend €10 a day just getting up to your hotel a bus into town. The second issue is that the hotel is on top of an old amusement park, luckily the weather was bad so it wasn’t busy but this itself is a tourist destination so if you just want to go to your room for a nap, you have to go up a funicular with a bunch of tourists who just want to go on the rollercoaster. The view from the room is nice, but to have your window open you can hear the sounds of kids in the amusement park below. It’s a very weird experience. We arrived and even though we paid upfront for 4 days, I asked if we could cancel our stay before we checked in. Obviously, they wouldn’t refund us so we just grinned it and stayed for 2 nights. The hotel is fine, it’s what a commercial chain hotel was back in the late 90s and hasn’t changed much since. It’s clean, facilities are old but nice enough.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views.
Lovely hotel with amazing views over the ocean, the city and its beaches. We ate in the dining room one night. The meal was delicious, and the service from the restaurant staff was excellent. A long walk to the Old Town was worth the effort, although a bus service was available to the end of the road of the hotel. A very enjoyable stay in San Sebastian which we would definitely return to. Our only negative comment was regarding a lack of coffee in the room, just 2 sachets, and no creamer, but just a small gripe.
Stayed 2 nights in May 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Get the room with a view.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
Stayed 1 night in Dec 2023

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the hotel. Hotel is a little dated and the electrical system is tricky. Our devices didn’t charge all night because we didn’t have the right switch on that controls all the outlets and lights. Also, you might want to bring your own hairdryer as you basically have to straddle the toilet to use it with its short cord and it keeps shutting off when it gets hot.
Stayed 1 night in Oct 2023

8/10 Good

Than Naing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
easy parking pleasant location with sea view breastast has varities to choose. Taste is delicious. swimming pool at the top is good We feel joyful.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, service was excellent, meals were great, I loved my ocean view room. Views from hotel terraces are exceptional. Highly recommended

6/10 Okay

Eleana

Liked: Cleanliness, amenities
This hotel has a beautiful view, My room was in a Box. The window had a view of walls. They could have some plants or trees. I arrived from a all day tour around 4:00 and the kitchen was close until 8pm. They did not offer nothing except a bag of potatoes chips and drinks. For me it was not worth to stay here. Next time I will take up the funicular at the end of the beach and have a drink in the restaurant next to it.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Traveled with partner
Loved the property! Loved the amusement park around the property and the views from our balcony were amazing. We will be back!
Stayed 3 nights in Sep 2023

8/10 Good

John

Stayed 4 nights in Aug 2023

10/10 Excellent

Joanne

Stayed 2 nights in Aug 2023

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Crazy view
Stayed 6 nights in Jul 2023

6/10 Okay

Carmen

Traveled with group
Disliked: Staff & service
The view was breathtaking and the decor in the foyer was lovely but you definitely require the patience of a saint if you want to order ANYTHING from the bar morning or night. I stood at the bar for 20 minutes before walking away with nothing but irritation one evening. At the time, there were only a handful of other people standing at the bar and 3 staff behind the bar who couldn’t seem to get out of each other’s way. The bar snack menu was extremely limited and when we ordered and it came out, the volume and presentation of the food was extremely underwhelming to say the least. The hotel is very secluded so there either needs to be a more a comprehensive menu with more efficient and competent staff or just have vending machines in the foyer. The room was comfortable and clean and the view from the balcony was lovely.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing location, very clean, and very helpful staff! We can’t wait to go back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastian getaway
A 5 night stay at this wonderful hotel overlooking the bay of San Sebastion. The setting was perfect. We relaxed by the pool, either after breakfast or after an excursion down into town, or the old town. Wonderful popl, plenty of sunloungers and its own bar, and again fantastic views over San Sebastian. Our room had a balcony overlooking the bay and mountains, what's not to love. The staff were very friendly, plenty of areas to sit and have a drink and relax, and look at the view. The food was excellent and plenty of variety at breakfast. My only small moan as I like my food hot and not luke warm, is there wasn't a proper hot plate keeping the food hot.
Stayed 5 nights in Jun 2023

10/10 Excellent

Denise

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just loved the location and the views. I would have liked the restaurant to have more options daily.
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Best views ever.
Hotel is in an amazing hill top position and we stayed in a room with a balcony that looked out onto the bay and the town. Everything about the hotel was exceptional, except they seemed to be very short staffed when we were there and service wasn't great in the restaurant. I definitely would love to return though.
Stayed 2 nights in May 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I loved the location but it was not immediately obvious on booking that the location was on top of a hill - need to pay more attention !!! I liked the room layout but AC was not the best. Closing the bar at midnight was offputting and staff did not have but very rudimentary English. Important given the clientele was international
Stayed 3 nights in May 2023