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Hotel Palacio de Aiete

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio de Aiete

Lobby sitting area
Lobby lounge
Lobby lounge
In-room safe, laptop workspace, blackout drapes, soundproofing
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009
  • Concha Promenade
    18 min walk
  • Ondarreta Beach
    19 min walk
  • Miramar Palace
    20 min walk
  • San Sebastian (EAS)
    25 min drive

Room options

View all photos for Junior Suite

In-room safe, laptop workspace, blackout drapes, soundproofing

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Mirador)

In-room safe, laptop workspace, blackout drapes, soundproofing

Double Room (Mirador)

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Superior Room, Balcony

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quiet Superior Room

In-room safe, laptop workspace, blackout drapes, soundproofing

Quiet Superior Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment (Omega)

In-room safe, laptop workspace, blackout drapes, soundproofing

Apartment (Omega)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

In-room safe, laptop workspace, blackout drapes, soundproofing

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

In-room safe, laptop workspace, blackout drapes, soundproofing

Double Room Single Use

  • 139 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

In-room safe, laptop workspace, blackout drapes, soundproofing

Double or Twin Room

  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Palacio de Aiete

4-star San Sebastián hotel connected to a shopping center, close to Concha Beach
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Palacio de Aiete offers 75 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This San Sebastián hotel also offers a fitness center, a rooftop terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palacio de Aiete is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Onsite venue #2 - This café serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián

Hotel Palacio de Aiete Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 232 out of 572 reviews" "
Rating 8 - Good. 248 out of 572 reviews" "
Rating 6 - Okay. 55 out of 572 reviews" "
Rating 4 - Poor. 22 out of 572 reviews" "
Rating 2 - Terrible. 15 out of 572 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
Stayed 2 nights in Aug 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
3 star 🌟
Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

8/10 Good

Stala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating
Stayed 2 nights in Aug 2024

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Jul 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely location. Frequent bus ser
Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.
Stayed 10 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Stayed 3 nights in Jun 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilled hotel
Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled.
Stayed 3 nights in Jun 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
Stayed 4 nights in Apr 2024

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Stayed 1 night in Nov 2023

2/10 Terrible

Joanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Es un hotel ubicado en una zona residencial, a 30 minutos caminando de la bahía. Muy cómodo.
Stayed 4 nights in Sep 2023

10/10 Excellent

Erika

Stayed 1 night in Sep 2023

10/10 Excellent

Aissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fácil acceso al transporte público.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Stayed 2 nights in May 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast

6/10 Okay

Julian

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ubicación lejana del centro, problema con el parking gratuito ya que los puestos son bastante limitados al no haber control.

8/10 Good

Sylvia

Stayed 2 nights in Oct 2022

10/10 Excellent

Teresa

Stayed 1 night in Oct 2022

4/10 Poor

Mili

Traveled with group
Liked: Cleanliness
Disliked: Amenities
It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.
Stayed 2 nights in Aug 2022

4/10 Poor

Kaoutar

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Amenities & comfort were very disappointing for the price I paid was not comfortable not clean enough, the price was quite high so my expectations were high too but was really disappointed
Stayed 1 night in Jul 2022