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Casual de las Olas San Sebastian Hotel

2.0 star property

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Photo gallery for Casual de las Olas San Sebastian Hotel

Premium Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated
Daily buffet breakfast (EUR 11.5 per person)
Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated
Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Plaza Pio XII, 2, San Sebastián, 20010
  • Reale Arena
    ‪10 min walk‬
  • Concha Beach
    ‪16 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪10 min drive‬
  • San Sebastian (EAS)
    ‪17 min drive‬

Room options

View all photos for Premium Double Room, 1 Double Bed

Premium Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Premium Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 178 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Family Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Family Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 205 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Casual de las Olas San Sebastian Hotel

San Sebastián hotel connected to a rail/subway station in Amara
This smoke-free hotel features self parking, concierge services, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a vending machine.
Casual de las Olas San Sebastian Hotel offers 61 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Casual de las Olas San Sebastian Hotel features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Casual de las Olas San Sebastian Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20.50 per night); reservations required
  • Secured, covered self parking on site (EUR 20.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 11.50 for adults and EUR 7.50 for children

Things to do

  • Bicycle tours

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 9

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
3 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.5 for adults and EUR 7.5 for children
  • Covered self parking fee: EUR 20.50 per night
  • Nearby parking fee: EUR 20.50 per night (328 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casual San Sebastian las Olas Hotel
Casual las Olas San Sebastian Hotel
Hotel Casual de las Olas San Sebastian San Sebastian
San Sebastian Casual de las Olas San Sebastian Hotel
Hotel Casual de las Olas San Sebastian
Casual de las Olas San Sebastian San Sebastian
Casual las Olas Hotel
Casual las Olas San Sebastian
Casual las Olas
Casual San Sebastian de las Olas
Casual Las Olas San Sebastian
Casual Las Olas San Sebastian
Casual de las Olas San Sebastian
Casual de las Olas San Sebastian Hotel Hotel
Casual de las Olas San Sebastian Hotel San Sebastián
Casual de las Olas San Sebastian Hotel Hotel San Sebastián

Casual de las Olas San Sebastian Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 549 reviews
Rating 8 - Good. 168 out of 549 reviews
Rating 6 - Okay. 33 out of 549 reviews
Rating 4 - Poor. 8 out of 549 reviews
Rating 2 - Terrible. 12 out of 549 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Liked: Cleanliness

No parking and not really pet friendly!

Let’s start with the parking, its not actually on site and it's NOT free. It’s in a public car park and is over €20 per night. You have to cross a main road to get there. The EV charger is av and only works if you have an account, you can only have an account if you are Spanish!!!! Dog friendly- like other hotels, although you can take you beloved pet they are not allowed anywhere in the hotel, even though the restaurant was like a canteen.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

GRAHAM

Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is offsite and it is really expensive but it is what it is…the Hotel was great and the experience better impossible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious clean room with fresh towels daily. Excellent buffet breakfast available for €9. Great transport service but the promenade & Old Town easily walkable. Also Reale Arena is less than 10 mins away.
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value hotel. Bed comfortable in a good size room.
Stayed 2 nights in Feb 2025

8/10 Good

Madhu

Traveled with family
The property was decent for its price
Stayed 2 nights in Jan 2025

8/10 Good

Miguel Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel
Stayed 1 night in Dec 2024

8/10 Good

Edward

Business traveler
Stayed 1 night in Dec 2024

8/10 Good

graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Korhan, Seattle

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover on our way to France. Parking a bit far away, but helpful staff guided us. super nice with dog bed and bowls for our dog that was also offered a snack on arrival. Nice breakfast to a reasonable price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hans J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. Has an underground parking one block away. Staff was friendly and profesional. Breakfast was not so great, and while the king size bed was HUGE and very comfortable, the smaller beds where a little noisy and a little hard. Overall the hotel is quite good, but price is somewhat high compared to other good hotels nearby outside of San Sebastián.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, room was spacious, easy walk to the centre of town, parking lot across the street.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy grata experiencia. Excelente ubicación, habitación muy amplia, linda vista. El staff es muy amable y profesional. Muy recomendable!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ayleen

Stayed 2 nights in Aug 2024

2/10 Terrible

Hedde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay here again

Never again will we stay in this place. The AC didn’t work. When we asked for maintenance to fix it, we were told that it was past nine pm, and maintenance would not work after hours. This is what we found: the bathroom smelled like mildew, the toilet seat was coming apart, there were stains on the bed, there was a huge hole in the curtain.
Stains on the bed
Mildew in the bathroom
Mildew in the bathroom
Mildew in the bathroom
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and very comfortable rooms

Our room was very large and the bed comfortable. We had a balcony but I don’t think many other rooms did. The breakfast had a good selection and all the staff were very friendly. It was a 20 min walk into the old town but there were lots of facilities nearby. The bus stop outside took us straight to Ondarerra.
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and relax. Wonderful friendly staff and great breakfast. Very clean and looking to meet all your needs.
Stayed 8 nights in Jul 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had a ventilation problem. The room smell was terrible
Stayed 4 nights in Jul 2024

2/10 Terrible

Hedde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice before booking this hotel!

Never again will I stay in this place. The AC didn’t work. The receptionist was rude and incompetent. He refused to call maintenance out because it was past 9pm. All he could say was:”What do you want me to do? I don’t know how to fix the AC.” The bathroom is filthy and smells like mildew. The toilet seat is coming apart, there are stains on the bed. We had to take the headboard decoration down before it fell. There is a huge hole in the curtain. The phone doesn’t work. This is a roach motel for the price of a comfort hotel
Stain on the bed
Mildew in the shower
More mildew
Toilet seat to the left
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Very nice
Stayed 1 night in Jul 2024