Along with an outdoor pool, this smoke-free aparthotel has a restaurant and spa services. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Each apartment provides a dryer and a kitchenette, plus free WiFi and room service. Additional amenities include premium bedding, free bottled water, and a hair dryer.
Novo Hotel & Suite offers 49 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchenettes.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the aparthotel include an outdoor pool.
Children under 5 years old are not allowed in the swimming pool without adult supervision. Guests under 5 years old are not allowed in the swimming pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The aparthotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of 2 meeting rooms, coworking spaces, and limo/town car service. Event facilities measuring 1300 square feet (121 square meters) include conference space. For a surcharge, an airport shuttle (available on request) is offered to guests. This San Salvador aparthotel also offers an outdoor pool, spa services, and a library. Wedding services and tour/ticket assistance can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.
Novo Hotel & Suite is a smoke-free property.
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:00 AM.
Novo Hotel & Suite has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Pool/Spa
Massage
Outdoor pool
Spa services
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Limo/town car service
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Kitchenette
Mini-fridge
Water dispenser
Dining
Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
A restaurant
Room service (limited hours)
Bedrooms
Bedroom
Premium bedding
Rollaway/extra bed: USD 35 per night
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Towels provided
Living spaces
Living room
Entertainment
Library
TV in common areas
Outdoor areas
Garden
Outdoor furniture
Terrace
Laundry
Dryer
Laundry facilities
Work spaces
1,300 square feet of conference space
2 meeting rooms
Coworking space
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
24-hour front desk
Free bottled water
Free newspapers in lobby
Housekeeping (daily)
Luggage storage
Multilingual staff
Porter/bellhop
Proposal/romance packages
Safe
Safe at front desk
Tour and ticket assistance
Turndown service
Wedding services
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
2 buildings
3 floors
49 units
At least 80% lighting from LEDs
Built in 1977
Connecting units available
Double-glazed windows
Garden
Soundproofing
Water dispenser
Policies
Check-in
Check-in time starts at 1:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 38 per vehicle (one-way, maximum occupancy 3)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the swimming pool, and guests under 5 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Apart-Hotel Novo
Novo Apart-Hotel
Novo Apart-Hotel San Salvador
Novo San Salvador
Novo Apart Hotel San Salvador
Novo Apart-Hotel El Salvador/San Salvador
Novo Hotel San Salvador
Novo Hotel
Novo Apart Hotel
Novo Hotel & Suite El Salvador/San Salvador
Novo Hotel Suite
Novo Hotel & Suite Aparthotel
Novo Hotel & Suite San Salvador
Novo Hotel & Suite Aparthotel San Salvador
Novo Hotel & Suite Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 323 out of 570 reviews
10 - Excellent
323
Rating 8 - Good. 156 out of 570 reviews
8 - Good
156
Rating 6 - Okay. 44 out of 570 reviews
6 - Okay
44
Rating 4 - Poor. 32 out of 570 reviews
4 - Poor
32
Rating 2 - Terrible. 15 out of 570 reviews
2 - Terrible
15
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Marcos
Feb 28, 2025
Liked: Cleanliness, room comfort
Marcos
Stayed 1 night in Feb 2025
8/10 Good
ROSA, Palmdale
Traveled with family
Feb 28, 2025
Liked: Cleanliness
The furniture in the bathroon it was with little scratches.
And the room smells like if they haven't opened for long time .
We were in elsalvador visiting family and stayed here for 4 days. The place is very simple and very well maintained. As a family of four we had everything that we needed. The people were very pleasant and extremely accommodating. We liked the breakfast as well also we had free wifi.
Jose
Stayed 3 nights in Feb 2025
10/10 Excellent
Joshua
Traveled with group
Feb 21, 2025
Liked: Cleanliness, room comfort
Joshua
Stayed 1 night in Feb 2025
10/10 Excellent
Erica
Feb 21, 2025
Liked: Cleanliness, room comfort
Check in was straight forward with pleasant and welcoming staff. There is always bit coffee and filtered water on the first floor. My room was clean and spacious with a beautiful view of the wall to wall plants and pool. The property felt very safe with just one entrance and exit that was staffed 24/7. The one area that could improve would be the breakfast which was a bit bland.
The people were friendly and the food was good…but the room looked like nothing was renovated since the 80’s. The water stunk really bad must be bad pipelines and the stove did not work.
I don’t think I would stay here again unless they do some major renovations.
Roxana
Stayed 3 nights in Jan 2025
10/10 Excellent
Juan de Dios
Traveled with family
Jan 16, 2025
Liked: Cleanliness, room comfort
Juan de Dios
Stayed 1 night in Jan 2025
10/10 Excellent
Maria
Traveled with family
Jan 15, 2025
Liked: Amenities
Service was good, people were nice and polite. Rooms are outdated but overall I was satisfied with the service.
If you’re not looking for anything fancy this is the spot for you. It’s central to everything & the property is quiet. The staff is also all very friendly. The food on the property is also really good.
No pude viajar por un problema con la aerolínea pero no me permitieron cancelar la reserva, nunca llegué al hotel como me pueden pedir feedback de un servicio que no use… podrían haberme considerado una penalidad pero no el full price de la reserva
Ana Karina
Stayed 1 night in Jan 2025
8/10 Good
ivonne
Traveled with family and small children
Dec 30, 2024
Liked: Cleanliness
Great free breakfast
ivonne
Stayed 1 night in Dec 2024
10/10 Excellent
Gicela
Traveled with family and small children, Traveled with family
Everybody was amazing even this keeps what the old Novo is zero complains. Doña Veronica is the best housekeeper and the people in the front desk and restaurant as well.