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Silverwater Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silverwater Resort

Front of property - evening/night
Indoor pool, outdoor pool
Three Bedroom Apartment | Private kitchen | Coffee/tea maker
39-inch flat-screen TV with digital channels, TV, DVD player
Front of property - evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
17 Potters Hill Road, San Remo, VIC, 3925
  • San Remo Coastal Reserve
    6 min walk
  • Phillip Island Nature Park
    4 min drive
  • Phillip Island Chocolate Factory
    5 min drive

Room options

View all photos for Resort Room

Resort Room | View from room

Resort Room

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Apartment

39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 710 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Coffee/tea maker

One Bedroom Apartment

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Front of property - evening/night

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The price is $128
per night
$140 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Silverwater Resort

4.5-star San Remo apartments with balconies
Along with an indoor pool, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite. Each apartment provides a dryer and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a balcony, a DVD player, and room service.
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Silverwater Resort provides outdoor tennis courts and a spa tub. The aparthotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3228 square feet (300 square meters) include a conference center. This luxury aparthotel also offers a fitness center, a steam room, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Silverwater Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Watermark Restaurant - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 33 for adults and AUD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Conference center (3,228 square feet of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • On the bay

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Gym
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 units
  • 23 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 50 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 for adults and AUD 17 for children
  • Crib (infant bed) fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed AUD 999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1198 reviews" "
Rating 8 - Good. 419 out of 1198 reviews" "
Rating 6 - Okay. 108 out of 1198 reviews" "
Rating 4 - Poor. 38 out of 1198 reviews" "
Rating 2 - Terrible. 23 out of 1198 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Hussein

Stayed 2 nights in Aug 2024

8/10 Good

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort with plenty offered in house in case you get rained in
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful ocean view from our balcony and the staff were amazing and friendly. The food was delicious
Stayed 2 nights in Jul 2024

8/10 Good

Kerem

Stayed 1 night in Jul 2024

8/10 Good

JAMES, THOMASTOWN

Traveled with family
Liked: Cleanliness
Nice place to stay, pool is great
Stayed 3 nights in Jul 2024

8/10 Good

Rudy

Traveled with family
Liked: Cleanliness, room comfort
Comfortable stay marred by poor custome service
Stay was comfortable and the amenities were good. Kids enjoyed the indoor pool. The apartments are comfortable and spacious, although the bad carpet smell (my daughter describes this as “wet cat”) in the hallway and the general age/condition of the furniture let things down a bit. The gym was also inaccessible because the door lock mechanism was malfunctioning, which was a shame because we were only staying one night and wanted to exercise on a rainy day. We didn’t interact with the staff much during the stay but our experience was let down at the end. I thought I had left my wallet in the room and asked someone to check for me but the reception desk kept referring me to housekeeping, then saying that it would take a day for someone to check. I never received a call back even after following up and could not understand why it was not possible for someone at reception to go themselves to check the room for something so important. Better communication and some show of care could have turned this poor experience into a very positive one - a missed opportunity by the staff at Silverwater in my opinion. Overall, if you don’t do anything silly like leave valuables behind or need customer service, you will be fine.
Stayed 1 night in Jul 2024

8/10 Good

Margery

Stayed 1 night in Jul 2024

6/10 Okay

ANSHUL

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff did not check the pre booking requests .. Also, Not enough bathroom supplies for a family if they are coming to stay for 2-3 nights
Stayed 2 nights in Jul 2024

8/10 Good

Derrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was well presented and excellent parking. We were hoping for a bit of a view of the water rather than the kids play area. Would be a good location for a family stay but not quite as pleasant for couples.
Stayed 1 night in Apr 2024

8/10 Good

Shehana

Liked: Cleanliness, property conditions & facilities
Great spaces for children to play. Will be back again .
Stayed 2 nights in Jul 2024

6/10 Okay

Rami

Traveled with family
Disliked: Property conditions & facilities
The beds were very bad, we had to ask multiple times for late check out. Both wife and I now sore from how bad the bedding was. Very stiffy rooms and didn’t feel clean
Stayed 3 nights in Apr 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lots of things to do on the property
Stayed 1 night in Apr 2024

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the traffic, noise was constant. Didn't like the shower. Didn't like the invasion of ants. The facilities were great for children,pool, play area etc.
Stayed 6 nights in Mar 2024

8/10 Good

Bongjun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family spot! Indoor and outdoor pool were excellent, as well as the other onsite facilities. The walk into San Remo was too far for us with a pram (in very hot weather) which was a shame, but other than that everything was lovely. Also very decent price for buffet breakfast at the resort restaurant.

10/10 Excellent

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good for families
Stayed 2 nights in Mar 2024

8/10 Good

Jeff, Upper Coomera

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2flights of stairs was the only off putting feature of our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Doug

Traveled with partner
Room was very small.
Stayed 1 night in Mar 2024

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Apart from the stairs up to the apartment, everything else was terrific, clean, convenient parking, quiet at night, good pools and other activities on site, easy road access to Phillip Island and outside activities. Only customer in the restaurant on a public holiday night and got slugged with an additional public holiday fee in the bill, pretty petty and no warning!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ildiko

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb facilities, manicured garden, EV Parking, great food in the restaurant….
Stayed 3 nights in Mar 2024

10/10 Excellent

Michleen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Really excellent family experience, nice bay view, staff helped with request of minimal stairs for room, enjoyed all facilities
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, room comfort
Satisfied but not impressed.
Nice apartment with good view. BIG complex. Media/tv/movies/wifi disappointed. Plenty of stairs if you don't like them.
Stayed 2 nights in Feb 2024