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Aparthotel

Silverwater Resort

4.5 star property

Choose dates to view prices

Photo gallery for Silverwater Resort

Lake
Front of property - evening/night
Lobby
Indoor pool, outdoor pool
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Hot Tub
  • Dryer

Explore the area

Map
17 Potters Hill Road, San Remo, VIC, 3925
  • San Remo Coastal Reserve
    ‪1 min drive‬
  • Phillip Island Chocolate Factory
    ‪6 min drive‬
  • Churchill Island Heritage Farm
    ‪13 min drive‬

Room options

View all photos for Resort Room

Resort Room | View from room

Resort Room

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Apartment

39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 710 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Coffee/tea maker

One Bedroom Apartment

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Silverwater Resort

4.5-star San Remo apartments with balconies
Along with an indoor pool, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite. Each apartment provides a dryer and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Added amenities include a balcony, a DVD player, and room service.
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Silverwater Resort provides outdoor tennis courts and a hot tub. The aparthotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3228 square feet (300 square meters) include a conference center. This luxury aparthotel also offers a fitness center, a steam room, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Silverwater Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Watermark Restaurant - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 33 for adults and AUD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Conference center (3,228 square feet of space)
  • Desk
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location
  • On the bay

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Gym
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 units
  • 23 buildings
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 50 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 for adults and AUD 17 for children
  • Crib (infant bed) fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed AUD 999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1248 reviews
Rating 8 - Good. 435 out of 1248 reviews
Rating 6 - Okay. 115 out of 1248 reviews
Rating 4 - Poor. 40 out of 1248 reviews
Rating 2 - Terrible. 25 out of 1248 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Enita

Disliked: Property conditions & facilities
The kitchen was clean but the living area of the property was run down. Carpet was well worn and stained, carpet needs to be replaced. Dining chairs marked There seemed to be minimal noise insulation beteen floors as we could hear all the footsteps in the unit above. On the plus side, the ocean view from living area and balcony was beautiful. The resort facilities were in great condition and parking was easy access to the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Parag

Liked: Cleanliness
Stayed 11 nights in Mar 2025

8/10 Good

Parag

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Vivianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment are lovey with a great view. Breakfast was nice but could be improved
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jia Ni

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and really lovely facilities, especially for families with children.
Stayed 1 night in Mar 2025

6/10 Okay

Brendan

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Sarah

Traveled with family
Liked: Room comfort

A little disappointing for the price

For the price, I was a little disappointed. Our room wasn't serviced at all and you had to pay extra if you wanted it to be. For over $300 a night, I would expect at least the bins to be emptied and some fresh body wash. Breakfast was also not included and you had to book and pay the night before and say what time you were going to show up, which when you have a toddler is not always easy to predict. The room itself was pretty good and spacious. The doors to get in were a little awkward and heavy. Our door to the outside balcony was also hard to lock. The location is pretty good with nice views from the restaurant. The facilities (pools, bouncy cushion and playground) are good. Happy hour, $5 wines were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aneta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Silverwater Resort is one of our favourite places to stay. We love the facilities, and the apartments are very nice and clean. There’s a restaurant on site, indoor and outdoor pools, jumping pillow, playground and kids game room. We love this place and we keep coming back. Would recommend it to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

nishanth

Liked: Cleanliness, property conditions & facilities
Kids had their best time. We loved the view from the apt Bit pricey
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort

Better than a Motel Room

Comfortable one bedroom unit in large complex with all amenities. Some units have better views than others. Great restaurant on site (shout out for Sam their most experienced restaurant manager). Short drive to San Remo and Mario’s Italian restaurant.
Stayed 2 nights in Mar 2025

8/10 Good

Parag

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Barry

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly, appartment style accommodation with all the amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Oleg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all great, the only suggestion is that shower should be adjustable and not hard-fixed
Stayed 1 night in Feb 2025

10/10 Excellent

Metin

Traveled with family
Liked: Cleanliness, room comfort
It was very nice as l have been there a lot of times but would have preferred to stay on the top ones the stairs with much down stairs apartments
Stayed 2 nights in Feb 2025

2/10 Terrible

Jessica

Food poisoning

Experienced food poisoning from the restaurant room service. Chicken wings even had cooked feathers on them. Tried calling the restaurant multiple times with no answer. Took the food back the next morning to be told they may not be able to provide a refund as it’s the next day. Explained the whole situation, the chef was very nice trying to rectify the situation however the restaurant supervisor wasn’t as nice. I was offered a Mina amount on a bar voucher instead of the refund. Can’t really use a bar voucher when nothing can be kept down. Ruined the whole weekend as it was spent being sick in the room. Unprofessional customer service very disappointed. Room was
Stayed 2 nights in Jan 2025

8/10 Good

Parag

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Nimali

Liked: Cleanliness
Disliked: Room comfort
The main problem were the rooms. You have to get thru a door to enter your room and it has two entries so room 100 & 101. You can barely squeeze in thru the door to open the room door and the other room door is also inside this door. And all the banging of doors because there are two doors opening and closing every time you enter or leave. This morning we had a family do this for 1.5 hours. They were in and out with children and there were these two doors that kept banging. It’s not the building door it was like two room next to each other with its own door to get to the two Rooms. The shower was shocking too with the door not being great. Not worth the cost
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Pool and jumping pillow for kids
Stayed 2 nights in Jan 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet relaxing everything active and food pool jumping pillow tennis basketball dining clean great beds to sleep nice time away
Stayed 3 nights in Jan 2025

8/10 Good

Thaddaeus

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025