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Four Points by Sheraton San Rafael Marin County

3.0 star property

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Lobby
Bar (on property)
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Hot Tub
  • Breakfast available
  • Parking included

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪3 min drive‬
  • Dominican University of California
    ‪4 min drive‬
  • Mission San Rafael Arcangel
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • 366.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

  • 370 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 370 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 362 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 366.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 366.0 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton San Rafael Marin County

3-star San Rafael hotel close to Marin County Civic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Four Points by Sheraton San Rafael Marin County provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 2520 square feet (234 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Four Points by Sheraton San Rafael Marin County is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1144 reviews
Rating 8 - Good. 292 out of 1144 reviews
Rating 6 - Okay. 119 out of 1144 reviews
Rating 4 - Poor. 67 out of 1144 reviews
Rating 2 - Terrible. 46 out of 1144 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Naimeh

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Could use some upgrades
Staff at the reception area were excellent and friendly. The room could certainly use some upgrades. And the breakfast offered as buffet was not worth the $25 per person as selection was limited and quality was not what so would have expected from a Marriott owned hotel. And staff at the restaurant were short which was not comforting as we were there for a funeral.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service
Average
I had stayed there before many years ago, and it’s ok, but showing signs of age and might be time for some updating!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
We had to ask for a coffee maker for the room.
Stayed 2 nights in Dec 2024

4/10 Poor

Jeff

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was not full and they put me in a room overlooking the highway. The room was had noise from the highway and it made it hard to sleep. Very disapointing they put me in such a terrible room when there was plenty of other rooms available.
Stayed 1 night in Dec 2024

8/10 Good

HENGAMEH

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A room I stayed at had a wall ac/heater unit which was outdated.. made a lot of noise while on especially at night would interfere with sleep. Other than that the staff was friendly.
Stayed 3 nights in Dec 2024

4/10 Poor

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Lobby fine but rooms need to be remodeled for the price they charge
Stayed 1 night in Dec 2024

6/10 Okay

Julia, Oroville

Stayed 1 night in Nov 2024

4/10 Poor

Theresa

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Celia

Stayed 3 nights in Nov 2024

10/10 Excellent

andy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good lobby area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great staff
Stayed 5 nights in Dec 2024

8/10 Good

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very uncomfortable. However the staff was excellent and handled everything well
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and offered great value. Breakfast was great.

4/10 Poor

Patricia

Stayed 2 nights in Nov 2024

10/10 Excellent

ricardo

Stayed 1 night in Nov 2024

4/10 Poor

Catherine

Stayed 1 night in Nov 2024

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elusive breakfast vouchers
I had an uncomfortable mix-up at breakfast. We were asked for breakfast "vouchers." I hadn't been given any at check-in, so I didn't know what was up. We showed our key-card but that didn't help. I called the desk and they said it was part of my payment, and she would call the breakfast staff. It was uncomfortable and I didn't understand the run-around.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Our room needed major attention. Furniture all damaged and scratched. No coffee in the room anymore? Place felt like a dump.
Stayed 1 night in Nov 2024

6/10 Okay

Krister, Hammond

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has not been renovated particularly recently, the rooms are a bit small but relatively well appointed. My main issue with this property is just that getting your luggage from the car to the room is way more of a hassle than it should be, it’s overpriced, & very limited hours in terms of the services.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen K

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience, safety and cleanliness. Excellent service as well.
Stayed 2 nights in Nov 2024

8/10 Good

Cassandra

Stayed 5 nights in Nov 2024

10/10 Excellent

Meghan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Nov 2024

8/10 Good

Silka

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024