Live Aqua San Miguel de Allende

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua San Miguel de Allende

Outdoor pool, free cabanas, pool umbrellas
2 bars/lounges, poolside bar
Outdoor banquet area
Suite (Aqua) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Couples treatment rooms, sauna, body treatments, hydrotherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, GTO, 37700
  • Artisan Market
    6 min walk
  • La Esquina Mexican Folk Toy Museum
    7 min walk
  • Fábrica La Aurora
    8 min walk

Room options

Suite (Zen)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Sundeck Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Aqua)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Interior Garden View, 2 Double

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Viento Suite, 1 King

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Wellness)

  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Patio View, 2 Double

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Interior Garden View, 1 King

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Serenity)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Balcony Patio View, 1 King

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Live Aqua San Miguel de Allende

5-star hotel in Colonia Azteca
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Live Aqua San Miguel de Allende offers 151 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 58-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This San Miguel de Allende hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Urban Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Live Aqua San Miguel de Allende features an outdoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 10441 square feet (970 square meters) include a conference center. This Colonial hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2022.

Live Aqua San Miguel de Allende is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Spice Market - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Patio del árbol - Onsite restaurant. Open daily.
Zibu Allende - Overlooking the garden, this family restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cigar Bar - This bar overlooks the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 610 for adults and MXN 305 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cigar Bar
  • Patio del árbol
  • Spice Market
  • Zibu Allende

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (10,441 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 58-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 23 2025 (dates subject to change):
  • Dining venue(s)
  • Swimming pool
The property will be renovating from January 6 2025 to January 23 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • COVID-19 testing fee (PCR screening): MXN 2000 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): MXN 1000 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 305 for children
  • Airport shuttle fee: MXN 4000 per vehicle (one-way)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban Resort San Miguel de Allende
Hotel Live Aqua San Miguel de Allende Urban Resort
Live Aqua San Miguel Allende Urban Resort
Live Aqua San Miguel Allende Urban San Miguel de Allende
Live Aqua San Miguel Allende Urban
Live Aqua Miguel Allende Urban
Live Aqua San Miguel Allende
Live Aqua San Miguel de Allende Hotel
Live Aqua San Miguel de Allende Urban Resort
Live Aqua San Miguel de Allende San Miguel de Allende
Live Aqua San Miguel de Allende Hotel San Miguel de Allende

Live Aqua San Miguel de Allende Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 527 out of 683 reviews" "
Rating 8 - Good. 77 out of 683 reviews" "
Rating 6 - Okay. 35 out of 683 reviews" "
Rating 4 - Poor. 17 out of 683 reviews" "
Rating 2 - Terrible. 27 out of 683 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyra

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Will definitely visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilio, Santo Domingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una opcion memorable en San Miguel de Allende. Completamente recomendado!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Isabel, New York

Stayed 2 nights in Jul 2024

10/10 Excellent

audra

Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a YES!
The service was excellent, food devine with 24 yr room service! I could easily live at this hotel. Highly recommend
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from all staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Dr Jean M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely beautiful and modern hotel. Amazing service, stunning rooms with modern amenities. Lovely spa and outdoor pool area. The restaurants were also great. Would definitely recommend this hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good!
Stayed 2 nights in Mar 2024

10/10 Excellent

SHAKEEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Ana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and how close everything was. Highly recommend staying her, we will be back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience
Maybe one of the best hotels I’ve ever stayed in. Beautiful
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service
Awesome
Stayed 3 nights in Dec 2023

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so beautiful
Stayed 1 night in Nov 2023

10/10 Excellent

Britney

Stayed 3 nights in Oct 2023

10/10 Excellent

Rodolfo

Stayed 2 nights in Sep 2023

10/10 Excellent

Aditi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property with a convenient location. Will visit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Adalberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, amazing hotel with great amenities and service. Conveniently located at walkable distance from the historic places. Very well maintain, very clean, really nice and friendly staff. No complaints at all. Highly recommended.
Stayed 1 night in Sep 2023