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Hotel Pila Seca 11

3.0 star property

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Photo gallery for Hotel Pila Seca 11

Junior Suite | Premium bedding, in-room safe, individually decorated
Junior Suite | Bathroom sink
Front of property
Family Room | Premium bedding, in-room safe, individually decorated
Fountain

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Pila Seca 11, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪3 min walk‬
  • Allende Garden
    ‪4 min walk‬
  • Juarez Park
    ‪6 min walk‬

Room options

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, in-room safe, individually decorated

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated

Family Room

  • 431 sq ft
  • Sleeps 8
  • 4 Double Beds

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$99 total
includes taxes & fees
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About this property

Hotel Pila Seca 11

3-star hotel in Zona Centro
A rooftop terrace, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a free grocery shopping service are onsite.
Hotel Pila Seca 11 offers 10 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
There are 8 hot springs open between 8:00 AM and 5:30 PM.
Hotel Pila Seca 11 features a rooftop terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This hot springs hotel also offers a garden, concierge services, and laundry facilities. A complimentary grocery shopping service and wedding services can be provided. Complimentary uncovered valet parking is available on site.

Hotel Pila Seca 11 is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered valet parking on site

Things to do

  • 8 hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 8 hot springs
  • Hot springs open from 8:00 AM - 5:30 PM
  • Hot springs water temperature - 72 ºF

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1731 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Hot springs access available from 8:00 AM to 5:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Kuku Rukú Hotel
Kuku Rukú Hotel San Miguel de Allende
Kuku Rukú San Miguel de Allende
Hotel Pila Seca 11 Hotel
Hotel Pila Seca 11 San Miguel de Allende
Hotel Pila Seca 11 (Green Hotel Boutique)
Hotel Pila Seca 11 Hotel San Miguel de Allende

Hotel Pila Seca 11 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 384 reviews
Rating 8 - Good. 157 out of 384 reviews
Rating 6 - Okay. 38 out of 384 reviews
Rating 4 - Poor. 7 out of 384 reviews
Rating 2 - Terrible. 9 out of 384 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Veronica

Traveled with partner
Disliked: Staff & service, amenities
Central location to Cathedral, restaurants. Couldn’t sleep due to surrounding loud music no hot water and issues with valet spent over 2 hrs waiting for car to get picked up
Stayed 3 nights in Apr 2023

10/10 Excellent

Sabino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable all around down town, and free valet parking is awesome
Stayed 1 night in Apr 2023

2/10 Terrible

Kimberly

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Would not recommend! The hotel messed up my reservation, so put us into a room with broken barn doors and no windows - I have pictures. You could literally see through the door. The room was next to reception, and the staff would talk and make noise all night. The hotel was super loud, and one night the staff just walked into our room at 2 AM to "check" the room. We had to put a chair against the door to feel safe. On top of it, they would serve breakfast in the hall outside our room door and it sounded like a party every morning was happening next to the bed. Add in the 7 am wordless screaming and be prepared for no rest at all. The tub didnt drain, and the water was either boiling or freezing. Horrible.
Stayed 3 nights in Feb 2023

8/10 Good

Azita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Well run. However our room was facing the street and it was very noisy at night. I think there is a bar across the street, Very hard to sleep. Also, it took the valet parking attendant over one hour to bring our car!

6/10 Okay

IVAN

Liked: Staff & service, property conditions & facilities, room comfort
Room 104 had a strong sewer smell.
Stayed 2 nights in Sep 2022

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Jaqueline

Stayed 3 nights in Jul 2022

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was confirmed for King bed and I got a Full size. There were no other room for me.
Stayed 1 night in Jun 2022

10/10 Excellent

salvador

Stayed 1 night in Jun 2022

8/10 Good

magala

Stayed 2 nights in May 2022

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2022

8/10 Good

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2022

6/10 Okay

NIKOLAY

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Jan 2022

2/10 Terrible

Francisco

Traveled with group
Disliked: Staff & service, room comfort
Mala experiencia, las señoritas en recepción no estaban capacitadas para responder nuestras preguntas/dudas cuando había algún problema. Ningún gerente para ayudarnos a solucionar el problema. Los baños viejos, las toallas percudidas. Había habitaciones que no tenían puerta entre la recámara y el baño. Lo único bueno de este hotel es la ubicación. No lo recomiendo
Stayed 2 nights in Jan 2022

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic in a very nice way. Internet was not always available. Problem was the provider, not the Hotel.
Stayed 4 nights in Jan 2022

2/10 Terrible

Tania

Traveled with group
Disliked: Staff & service, property conditions & facilities

Mala experiencia

Muy mala experiencia en este hotel. Los baños viejos, algunos sin puerta. Las señoritas de recepción no podían contestar nuestras preguntas. Se fue la Luz en dos de las habitaciones y no había nadie Que pudiera solucionar el problema.
Stayed 2 nights in Jan 2022

10/10 Excellent

Rogelio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this place very clean! Super close to main attractions in san miguel de allende the place was magical mix between the colonial structure and the modern hipster style
Stayed 1 night in Nov 2021

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2021

10/10 Excellent

Fermin Omar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute small hotel, great location in the very center of town! You can walk to a bunch or restaurants and bars.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The room was spacious and clean. It is a short walk from the plaza and there are a lot of restaurants nearby.
Stayed 1 night in Aug 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confortable. Excelente

Hotel muy confortable, rustico. Muy comodas habitaciones. toallas y ropa de cama limpias. Medidas de seguridad COVID presentes y conforme a las disposiciones de la Secretaria de Salud Estatal y Federal. A solo dos cuadras de la zona centro. Amenidades, bares y restaurantes a solo unos pasos. Debes saber que cada 7 dias las monjas de la iglesia celebran a una imagen y detonan cohetones a las 06:00AM y 9:00PM por lo que debes estar atento y no asustarte. Son tradiciones del pueblo de San Miguel de Allende. SI no te gusta consideralo en tus planes de viaje.
Stayed 2 nights in Jul 2021

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff. Couldn't be any better. Everything very walkabout, food, bars, grocery, money exchange, sites
Stayed 10 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion
Stayed 1 night in Jun 2021