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Hacienda El Santuario San Miguel de Allende

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Garden
Master Suite | Premium bedding, down comforters, minibar, in-room safe
Master Suite | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Hallway

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    2 min walk
  • Church of San Miguel Arcángel
    4 min walk
  • San Miguel de Allende Historical Museum
    4 min walk

Room options

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, down comforters, minibar, in-room safe

Master Suite Doble

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite | Premium bedding, down comforters, minibar, in-room safe

Jr. Suite

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down comforters, minibar, in-room safe

Petite Suite

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, minibar, in-room safe

Master Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Master Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Pool

Real de Minas San Miguel de Allende

Pool
Pet friendly
Kids pool
Free WiFi
4.2 out of 5, Very Good, (1213)
The price is $103
per night
$123 total
includes taxes & fees
Dec 8 - Dec 9
Real de Minas San Miguel de Allende

About this property

Hacienda El Santuario San Miguel de Allende

4-star hotel in Zona Centro
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Hacienda El Santuario San Miguel de Allende features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 291 square feet (27 square meters) include conference space. This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2023.

Hacienda El Santuario San Miguel de Allende is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
La SanMiguelada - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (MXN 250 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number HSH9906289X7

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 529 out of 813 reviews" "
Rating 8 - Good. 180 out of 813 reviews" "
Rating 6 - Okay. 65 out of 813 reviews" "
Rating 4 - Poor. 24 out of 813 reviews" "
Rating 2 - Terrible. 15 out of 813 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kurt, mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking i did not like, yourvdrop off is in tyebstreet blocking traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Dilip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent customer service. Despite language barriers, they went out of their way to help. Walkable from key attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Roy, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, beautiful facility
Stayed 2 nights in Jun 2024

2/10 Terrible

Guillermina

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and overpaid
Stayed 1 night in Jun 2024

10/10 Excellent

Ole, Atizapan de Zaragoza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. The best breakfast possible.
Stayed 3 nights in Jun 2024

4/10 Poor

Paris

Disliked: Staff & service
Mixed review
Trying to be honest with this review. The hotel itself is charming, the restaurant and bar staff are exceptional, the doormen and bellmen are amazing however the front staff our awful and quite frankly unacceptable. It is unacceptable to walk up to a front desk and have the person look at you, not even smile and ignore you. This happened every time we went to the front desk. The acted like we were annoying them. For this simple fact we will not be returning....ever. Additionally the room I reserved was not the room I received based on the front desk experience I chose to not complain knowing I would never return. The rooms are charming, the AC took 12 hours to cool off the room. The bathrooms were spacious and great water pressure. The restaurant food is great, the ambiance is perfection.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Everyone was very kind and helpful!
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent, with air-conditioning. The place is absolutely gorgeous. Loved everything about it and staff were amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Leslie

Stayed 2 nights in Mar 2024

6/10 Okay

Ricdamis

Stayed 3 nights in May 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was absolutely amazing. Everyone that works there make you feel so welcome !
Stayed 3 nights in May 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful very close to the center area. There is a nice park near by to walk and is pet friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Homayoon, San Jose

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with nice ambiance. Walkable to many tourist attractions.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Looks are deceiving. Stay anywhere else.
Hotel Santuario photos are lovely but . . looks are deceiving. The hotel prioritizes large commercial wedding and religious bookings over other guests. On the second night of our stay, Santuario booked a large American wedding, which prevented any guests from using the only restaurant and bar during the entire day of the wedding (Saturday) and congested its only common area with preparations. That night the hotel turned over its central courtyard, to which all rooms are exposted, to a deafening wedding DJ who played earsplitting 80s rock into the night. I called to ask how long the party would last (taking place just outside our windows in a hotel seemingly constructed of papier mache where every sound, cough, bathroom use, or conversation can be heard), and was told that it would end by 10PM. It didn't. I finally went down to speak with management and was told that no hotel representatives were available who spoke English. The party continued with shouting, screaming, drunken wedding guests for another two hours. We literally could not carry on a conversation let alone sleep. The next afternoon, the hotel booked an Eastern religious group to chant/sing the same Buddhist chant for hours in the common area, making any room use again impossible as every note of the repetitious chanting by dozens of worshippers penetrated the rooms. One of the worst experiences I have ever had in a hotel. Avoid.
Stayed 4 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional. Grounds, Room. Location
Stayed 1 night in Mar 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved loved loved the property, and LOVED the staff so much. We would stay there again absolutely. The Sunday brunch was over the top excellent in so many ways. The food, hotel, service, and staff had soul, and that is what would take me back. Monica -Santa Barbara, Ca
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, so close to the most beautiful part of San Miguel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Omar

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking through the gardens to get to rooms was really cool overall great experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, unique property, with beautiful gardens, fascinating pottery in courtyards and in the room, spacious suite. Staff were very responsive, welcoming, and courteous. Will return!
Stayed 3 nights in Mar 2024