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Hacienda El Santuario San Miguel de Allende

4.0 star property

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Master Suite | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Garden
Master Suite | Premium bedding, down comforters, minibar, in-room safe
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪4 min walk‬
  • San Miguel de Allende Historical Museum
    ‪4 min walk‬

Room options

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, down comforters, minibar, in-room safe

Master Suite Doble

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite | Premium bedding, down comforters, minibar, in-room safe

Jr. Suite

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down comforters, minibar, in-room safe

Petite Suite

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, minibar, in-room safe

Master Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite | Premium bedding, down comforters, minibar, in-room safe

Grand Master Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Pool

Real de Minas San Miguel de Allende

  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
4.2 out of 5, Very Good, (1263)
The price is $141
per night
$169 total
includes taxes & fees
Feb 21 - Feb 22
Real de Minas San Miguel de Allende

About this property

Hacienda El Santuario San Miguel de Allende

4-star hotel in Zona Centro
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Hacienda El Santuario San Miguel de Allende features a full-service spa. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 291 square feet (27 square meters) include conference space. This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in January 2023.

Hacienda El Santuario San Miguel de Allende is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
La SanMiguelada - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (MXN 250 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number HSH9906289X7

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 841 reviews
Rating 8 - Good. 184 out of 841 reviews
Rating 6 - Okay. 67 out of 841 reviews
Rating 4 - Poor. 24 out of 841 reviews
Rating 2 - Terrible. 15 out of 841 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Joseph

Traveled with partner
Liked: Property conditions & facilities
Not worth the rate. Disappointing stay. The property was beautiful and the neighborhood was gorgeous and very walkable but the service, room cleanliness, and restaurant were very disappointing for the rate paid. I usually only write positive reviews but given the experience and lack of response from the hotel I felt it fair to share this feedback. Here are my main 4 #1 We found insects in the bed on the first day. My wife awoke with bug bites when zoomed with a macro lens you can tell they are bugs I gathered some and took them to the chief of front desk. The water in the shower didn’t drain well and the shower floor wasn’t that clean. #2 We also had two negative experiences at the restaurant. The service was very slow even though there was only 1 other couple. The 2nd visit for breakfast we wait 20 minutes with no one taking our order or offer coffee. We left to another hotel restaurant, which with the same amount of people on staff attended to us promptly. 3. When we walked back into the hotel, three employees in a row were looking down on their phone as we walked through, they did not welcome or greet us, just kept their heads in their phone. #4. On the first day I had requested for our TV to be fixed as the network option is not working. A team member came to the room and said they would send someone else to fix. We waited one hour we went down to the front desk to let them know that we were leaving, we were requested to send someone. They never did.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
Love my spacious room at the top of the building. 2 entrance marked byborange flags made it easy to find. Love the big tub in the Sabila room.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Everything! It was lovely and the staff was wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels and experiences I have ever seen! It truly is a sanctuary in an authentic Hacienda style setting. I wish this was my home!
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, you can walk, to restaurants, church. They have valet parking there is a charge for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Raleigh Richard Rhodes, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area! Sanctuario was very convenient and the staff was friendly and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience was outstanding. Staff were at our service when needed, arranged car service for sightseeing and assisted us in selecting places of interest to see including dining options. Big shout out to Ismael and General Manager. We hope to return in the near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Julianna

Stayed 1 night in Oct 2024

6/10 Okay

Ranjeet

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms assigned to Expedia bookings are not the best available. We travelled with a group - 5 rooms. Some rooms did not even have any windows. Toilets did not flush properly or did not flush at all for some. And the management did not help in terms of providing alternate room (for one couple). They had to book on their own. Location is excellent though. However, I’d call before booking and ask for patio, rooms with windows, larger rooms, rooms not close to common areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place… The location is the best!
Stayed 1 night in Sep 2024

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and staff were all friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Summers

Stayed 7 nights in Aug 2024

6/10 Okay

ROBERTO

Traveled with partner
Liked: Cleanliness, staff & service
Staff was excellent in every respect. I believe that management does not honor Expedia travelers as evidenced by their room assignments. The “suite” was a very small room. The king size bed was 6 inches on the left side from the wall. The stairs to our second floor were steep and very narrow ( I had to step sideways and I wear size 8 shoes; the sofa was under the tv - there were no chairs in the “suite”.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
My husband and I enjoyed our stay at this hotel due to the option for a larger room but also for the onsite restaurant. The hotel has lovely decor and is quiet at night. The food was excellent as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Sep 2024

4/10 Poor

Francisco

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Everything was super clean and nicely decorated. We stayed in the "Silpasuchil" room that is right next to reception area. We could literally hear every conversation every movement that was happening on the other side of the wall and I am sure they could also hear us. Our room had no window and no hot water. The last night we were there the AC unit broke at 1:00am and I called reception because it was getting really hard to breath in there. They moved us to another room, just for the night and that's when I realized that all other rooms were so much nicer, bigger and rooms actually had windows and hot water! I feel like they gave us the service room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

F.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Mexican property. Beautiful, comfortable. About a 7-min walk to main square. Loved it! Wish it had a pool though.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024