El Secreto

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Secreto

Terrace/patio
Building design
Terrace/patio
Deluxe Room | Terrace/patio
Deluxe Room | Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free WiFi

Explore the area

Map
4 San Antonio Abad interior 2.,, San Miguel de Allende, GTO, 37700
  • Angela Peralta Theater
    7 min walk
  • San Miguel de Allende Public Library
    7 min walk
  • Chupalitas
    1 min walk
  • San Luis de la Paz Bus Station
    70 min drive

Room options

City Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Design Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

El Secreto

Hotel in Zona Centro
This smoke-free hotel features tour/ticket assistance and free WiFi in public areas. Housekeeping is available on request.
El Secreto offers 9 accommodations with hair dryers. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This San Miguel de Allende hotel provides complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

El Secreto features a terrace and tour/ticket assistance. Wireless Internet access is complimentary.

El Secreto is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Key retrieval, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

El Secreto Hotel
El Secreto San Miguel de Allende
El Secreto Hotel San Miguel de Allende

El Secreto Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 109 reviews" "
Rating 8 - Good. 27 out of 109 reviews" "
Rating 6 - Okay. 10 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 13 out of 109 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all corresponded to expectations and we really enjoyed our stay, the surroundings, and staff friendliness. However, one important point did not correspond to expectations: I selected this place assuming from the photos that I'd have a sofa; this was important as I was going to have an online meeting in one of the days. Unfortunately, that did not happen and staff said it's because the photos online might correspond to different rooms and that one in specific was not available. I'd suggest to have specific rooms with such differences as different options.
Stayed 2 nights in Sep 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Randall

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Quentin

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance is an hidden alley way
Stayed 4 nights in May 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Something to be aware is that they do not have air conditioning. Aside that, it was great!
Stayed 4 nights in May 2024

10/10 Excellent

Lyla, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. The only thing is it was difficult to find.it needs more signage in the street or a better description of how to find it on the websites.
Stayed 2 nights in Feb 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 1 night in Mar 2024

2/10 Terrible

Klaus

Traveled with group
Disliked: Staff & service
Weekend to forget
We reserve this Hotel and when we arrive it was horrible, we not get our room because the not accepted an official identification and the not give us the money back. I can not recommend this Hotel at all. We went to another Hotel did our check in with the same document without any problem. If someone what to relax don't book this one!
Stayed 2 nights in Feb 2024

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, staff & service
Staff are very attentive and helpful. At first property could be hard to find.
Stayed 2 nights in Feb 2024

4/10 Poor

Alejandra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a house turned into a hotel. It's in a dark alley. The reservation was under my name, but they didn't let me check in until the person who made the reservation (who was in the US) sent them a picture of their passport. They sent whatsapp messages saying that the doors to the hotel close at 11pm and whay time WE we returning. There was not WE, I was the only one there. After I returned, another whatsapp message asking if WE just got there 30 minutes ago. I said no, I was there over an 1 hr ago. They insisnted if WE needed anthing else, like blankets. I said no, I do not need anything else. There was not hot water, you have to let it run for a while. The room was ok.
Stayed 1 night in Jan 2024

6/10 Okay

Shane

Liked: Staff & service
Disliked: Property conditions & facilities
Inexpensive and easy, but!
First, the entrance to the hotel is down a small alley, took a bit to find. It's lit with small path lighting at night. The room was ok at first glance, but looking closer it had water damage in the bathroom and what appeared to be mold over the shower. The bed was comfy, but they need to offer an extra blanket in the colder season or a plug-in heater. It was very cold in the room. Overall it was inexpensive and it worked for one night.
Stayed 1 night in Dec 2023

6/10 Okay

Fabricio

Liked: Cleanliness, staff & service, amenities
Mejorar las condiciones de la regadera, se batalla mucho para templar el agua.
Stayed 1 night in Nov 2023

2/10 Terrible

Jose Manuel

Stayed 2 nights in Apr 2023

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

rosa dania

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Muy limpio solo la cama no era matrimonial era full size no descanse muy bien por lo mismo que era chica la cama
Stayed 2 nights in Jul 2022

10/10 Excellent

Emiliano, Coquiltam

Liked: Cleanliness, staff & service, property conditions & facilities
Really hard to find, address not we’ll display outside.
Stayed 1 night in Jul 2022

2/10 Terrible

LANDY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very Private... the room could use some upgrades... the darn remote for the tv didn't work. Not enough toilet paper in room. Also the bulding next door was too loud in the mornings...
Stayed 3 nights in May 2022

8/10 Good

Kendra

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not as advertised
The place looks much better in pictures, theres no AC, very damp and humid. The staff goes above and beyondto overcome but the facilities are not up too par. It was definitely not worth what we paid for.
Stayed 3 nights in Dec 2021

2/10 Terrible

Ismelda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, they don’t answer phone, very hard to locate..
Stayed 1 night in Nov 2021

8/10 Good

Pablo

Liked: Cleanliness, staff & service
Good
Great customer services. Facilities were good for the money they charge (need to update their bedding situation)
Stayed 2 nights in Nov 2021