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Santosí

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santosí

Family Suite | Premium bedding, down comforters, iron/ironing board, free WiFi
Owner Suite | Living area | Flat-screen TV
Aerial view
Front of property - evening/night
Family Suite | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Alvaro Obregón No.690, Colonia Centro, San Luis Potosi, SLP, 78000
  • Plaza de los Fundadores
    4 min walk
  • Dulce Amor - Café y Garnacha
    1 min walk
  • Terrestre Potosina Bus Terminal
    5 min drive
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    24 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, iron/ironing board, free WiFi

Junior Suite

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, iron/ironing board, free WiFi

Master Suite

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, iron/ironing board, free WiFi

Family Suite

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Owner Suite

Owner Suite | Premium bedding, down comforters, iron/ironing board, free WiFi

Owner Suite

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Master

Premium bedding, down comforters, iron/ironing board, free WiFi

Quadruple Suite Master

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Studio Presidential

Premium bedding, down comforters, iron/ironing board, free WiFi

Studio Presidential

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 1-Bedroom Apartment

Premium bedding, down comforters, iron/ironing board, free WiFi

1-Bedroom Apartment

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Premium bedding, down comforters, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

Exterior

Hotel Real Plaza

Pool
Kids pool
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1004)
The price is $54
per night
$64 total
includes taxes & fees
Jan 11 - Jan 12
Hotel Real Plaza

About this property

Santosí

3.5-star hotel in Centro Historico
A restaurant, a snack bar/deli, and spa services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Santosí offers 15 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

This San Luis Potosi hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This San Luis Potosi hotel also offers spa services, tour/ticket assistance, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Santosí has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Santosí has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 250
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out fee: MXN 250 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Santosí Inmense Hotel San Luis Potosi
Santosí Inmense Hotel
Santosí Inmense
Santosí Hotel
Santosí by Inmense
Santosí San Luis Potosi
Santosí Hotel San Luis Potosi

Santosí Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 157 out of 323 reviews" "
Rating 8 - Good. 80 out of 323 reviews" "
Rating 6 - Okay. 38 out of 323 reviews" "
Rating 4 - Poor. 28 out of 323 reviews" "
Rating 2 - Terrible. 20 out of 323 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Stayed 8 nights in Aug 2024

10/10 Excellent

Cristian Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness
Music from nightclubs till about 2-4 am
Stayed 6 nights in Aug 2024

10/10 Excellent

Braulio

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias por el hospedaje.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 2 nights in Aug 2024

10/10 Excellent

JPW

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly customer service.
Stayed 2 nights in Jul 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place - good choice for its money!
Stayed 1 night in Jul 2024

10/10 Excellent

Brelynn

Stayed 1 night in Jun 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service
They forgat the towels I had to get them my self the bar across the street plsyed music late into the morning and we couldn't close our window because there was a hose thru the window for a portable A/C
Stayed 2 nights in Apr 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, room comfort
Nice but club across the way
The place was quite nice - clean with very friendly staff. The location was good and parking was included as was a nice breakfast. The one major complaint I have is the noise from a bar across the street that started blasting music at 6 or 7 pm. Not great after a long day traveling or out and about visiting the museums of the city.
Stayed 2 nights in Apr 2024

4/10 Poor

Yadira

Disliked: Cleanliness
Stayed 4 nights in Feb 2024

4/10 Poor

Juan E

Traveled with family
Disliked: Cleanliness, room comfort
Music loud.
There is a club across the street. Music loud and on until 3 am Tuesday thru Sunday. You can hear it inside your room.
Stayed 1 night in Jan 2024

8/10 Good

Randolph

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Handicap Disaster
The hotel is totally wrong for a disabled person. There is no handicap ramp to get into the hotel and you had to take a step to get into the bathroom, which had no handicap bars. The room was not heated and you had to call to get hot water. We checked out five days early.
Stayed 7 nights in Nov 2023

10/10 Excellent

Beatriz E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but noisy at night.
Stayed 2 nights in Oct 2023

8/10 Good

Lazaro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We all know if we damage the property we will be accountable,I booked a room for my parents and they were told by the receptionist in a rude way that if they broke something up they would pay for it,mom and dad are 68 and 79 I understand if you’re traveling with kids but that was a bit out of line for two seniors citizens,AC unit wasn’t working,everything else was in good condition.
Stayed 1 night in Sep 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Isaias, Dallas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. But no A/C
Stayed 1 night in Mar 2023

8/10 Good

Nereo, Bear

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Ok property but no parking garage or parking spot near or next to it l love walk but not field safe because parking garage was 5 blocks away from the hotel and they don’t have a safe spot on front of the door , you have to go the garage and you have to carry your bags / suitcases 5 blocks away from the hotel or parking garage
Stayed 1 night in Feb 2023

8/10 Good

Jeanne

Traveled with partner
Liked: Staff & service, property conditions & facilities
Noise from the street bothered me. Parking garage is far away. Breakfast was excellent.
Stayed 1 night in Jan 2023

10/10 Excellent

KAZUAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Claudia

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience! :( My first room was dirty, very smelly, and noisy. I asked to changed it for another room. Sadly, the second room, was a noisy one due to the bad isolation from the street because of the night club just right across the street; poor cleanest, dirty hand towels and pillow sheets with lipstick marks and make up and a noisy air fan. The staff was friendly though, and very attentive.
Stayed 1 night in Jul 2022

10/10 Excellent

Steven

Stayed 2 nights in Jun 2022

4/10 Poor

Matthew, Austin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking is four blocks away and rooms have no air conditioning
Stayed 2 nights in May 2022