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HOTEL CERRO, Autograph Collection

4.0 star property

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Photo gallery for HOTEL CERRO, Autograph Collection

Sundeck
Bar (on property)
Exterior
Restaurant
Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
1125 Garden St, San Luis Obispo, CA, 93401
  • Bubblegum Alley
    ‪2 min walk‬
  • Downtown SLO Farmers' Market
    ‪2 min walk‬
  • Mission San Luis Obispo de Tolosa
    ‪4 min walk‬
  • San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 Queen Bed, City View (Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Garden View (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Garden View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Patio, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Patio, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

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About this property

HOTEL CERRO, Autograph Collection

4-star hotel in Downtown San Luis Obispo
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
HOTEL CERRO, Autograph Collection offers 65 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Cerro has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
In addition to a full-service spa, HOTEL CERRO, Autograph Collection features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

2 meeting rooms are available. This hot springs hotel also offers spa services, a terrace, and a garden.

HOTEL CERRO, Autograph Collection is a smoke-free property.

The Oak Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Oak Grill

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Private wine tours

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per night
  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Cerro
Cerro, Autograph Collection
Independent San Luis Obispo
HOTEL CERRO Autograph Collection
HOTEL CERRO, Autograph Collection Hotel
HOTEL CERRO, Autograph Collection San Luis Obispo
HOTEL CERRO, Autograph Collection Hotel San Luis Obispo

HOTEL CERRO, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 320 out of 434 reviews
Rating 8 - Good. 54 out of 434 reviews
Rating 6 - Okay. 32 out of 434 reviews
Rating 4 - Poor. 16 out of 434 reviews
Rating 2 - Terrible. 12 out of 434 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I live local Lee, I had friends coming up for an event in downtown SLO. I could not have asked for a better hotel with all of the amenities in the most perfect location to everything we wanted to do. It truly is a gem of a hotel and I would recommend this place to absolutely anyone visiting our area.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Howard

Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Stayed 1 night in Sep 2024

8/10 Good

Matt, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal location for everything downtown. It was our central spot when visiting surrounding areas. The only let down was leaving two pieces of clothing behind and the housekeeping unable to locate them. That was a little disheartening seeing that I called as soon as I realized.
Stayed 5 nights in Sep 2024

10/10 Excellent

LORI

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and beautiful hotel!
Stayed 1 night in Sep 2024

8/10 Good

Tina

Traveled with family
Liked: Property conditions & facilities
Everything was great just the a/c didn’t work in one of our rooms!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern place with fresh and clean feel. Valet parking only. Near shops and restaurant. Walkable.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dyann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Staying at Cerro Hotel was a lovely experience. Located in the downtown area of San Luis Obispo is a beautiful place with access to restaurants and coffee shops.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Casey

Stayed 2 nights in Jul 2024

6/10 Okay

Holden

Liked: Cleanliness, property conditions & facilities
I'll start with the pros: location is great and our room was beautiful. The cons: We only stayed one night- after taxes, fees, parking, the cost at checkout was about $300 more than the listed nightly price. If you're going to charge $700 per night, my expectation of the level of service is going to go WAY up- so it's not that the service was bad, it just wasn't to the level I would expect for such an expensive hotel. Part of the fees we paid was a $150 pet fee. Kind of ridiculous to me to charge a flat rate fee as opposed to a nightly fee- so we had to pay an extra $150 to bring the pup for one night.. On top of that- the room had nothing cute/special for the dog- not even a water bowl in the room.. I wrote a review on their website and included this critique, and it does seem that they have no added some pet amenities to the rooms. I also felt there was a lack of transparency about the pet fee- they literally sent 3 emails reminding me that parking was not included and we would have to pay $40/night to park on site- but the pet fee is not included in the cost when you book and it's also not mentioned in these emails. I looked back and it is listed under 'policies,' but felt it could have been made more clear at the time of booking or before we got onsite. I probably would've booked somewhere else had I know how much the taxes and fees would add up to.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly, helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Hotel is quite unique, great amenities, and wonderful location. I will definitely visit again.
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very comfortable there. Hotel & Restaurant staff provided excellent customer service. Location was perfect. Easy access to Restaurants & shops.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024