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Embassy Suites by Hilton San Luis Obispo

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Luis Obispo

Lobby
Lobby
Lobby
Bar (on property)
Executive Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
333 Madonna Road, San Luis Obispo, CA, 93405
  • Laguna Lake Park
    ā€Ŗ7 min walkā€¬
  • Madonna Plaza Shopping Center
    ā€Ŗ8 min walkā€¬
  • Cerro San Luis Obispo
    ā€Ŗ3 min driveā€¬
  • San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ā€Ŗ14 min driveā€¬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Accessible (Mobility & Hearing - Roll-in Shower)

  • 462 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Grand Suite, 1 King Bed

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower) | Premium bedding, in-room safe, desk, blackout drapes

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing)

  • 462 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton San Luis Obispo

Hotel in Laguna
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
Embassy Suites by Hilton San Luis Obispo offers 195 accommodations with laptop-compatible safes and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Event facilities measuring 5100 square feet (474 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Embassy Suites by Hilton San Luis Obispo is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Greenhouse Grill and Cafe - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Greenhouse Grill and Cafe

Things to do

  • Gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,100 square feet of conference space
  • 8,739 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 39
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 39 (subject to availability)
  • Late check-out fee: USD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel San Luis Obispo
Embassy Suites San Luis Obispo
San Luis Obispo Embassy Suites
Embassy Suites San Luis Obispo Hotel San Luis Obispo
Embassy Suites Hilton San Luis Obispo Hotel
Embassy Suites Hilton San Luis Obispo
San Luis Obispo Embassy Suites
Embassy Suites by Hilton San Luis Obispo Hotel
Embassy Suites San Luis Obispo Hotel San Luis Obispo
Embassy Suites by Hilton San Luis Obispo San Luis Obispo
Embassy Suites by Hilton San Luis Obispo Hotel San Luis Obispo

Embassy Suites by Hilton San Luis Obispo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 578 out of 1046 reviews
Rating 8 - Good. 234 out of 1046 reviews
Rating 6 - Okay. 115 out of 1046 reviews
Rating 4 - Poor. 62 out of 1046 reviews
Rating 2 - Terrible. 57 out of 1046 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many events happening in area, but never felt crowded at hotel. Breakfast and Happy Hour receptions were exceptional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast & complimentary drinks!
Prepare to be BLOWN away by this hot, delicious breakfast! No cold cereal & an apple!!! Instead fresh Cal Poly Eggs cooked to order for you! Add in hot breakfast potatoes & crispy well done bacon. This breakfast would have cost our family $50-$60 at a restaurant! Wow what an unexpected V-a-L-U-E!! Plus we were offered complimentary drinks at the bar. We felt like we stumbled onto a gem! Also I LuVed the gym. Very clean. Plus you canā€™t beat the locationā€¦I popped out to Nordstrom Rack, World Market, REi & Hobby Lobby (all a stones throw from the hotel lobby) šŸŒ²šŸ›ļø
Stayed 2 nights in Nov 2024

2/10 Terrible

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Iā€™ve loved Embassy Suites all over this country. This was a huge exception! Dirty and outdated outside and inside the room. Furniture and all decor was outdated and extremely uncomfortable. My wife is walking around bent over with a bad back. She never ever had a back problem until sleeping in that bed!! It goes on and on from there. Horrible experience and waste of hard earned money
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the room was nice.
Stayed 1 night in Nov 2024

6/10 Okay

Leticia

Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Tomer

Stayed 1 night in Nov 2024

8/10 Good

XUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have pet free room and unexpected $12.00/day parking fee.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient for our weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joyce

Stayed 1 night in Nov 2024

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Liked: Cleanliness
Disliked: Amenities
Very disappointed in our stay. The breakfast is mediocre and not worth the higher cost of the hotel. The cocktail happy hour was very disappointing. It included corn chips, a cheap pretzel mix and ritz crackers. They used to have food including vegetable and fruit trays. We were surprised to find that they charged $12 per night for parking. It used to be included in the high price of the room. They never mentioned that they were going to charge extra until I checked out.
Stayed 1 night in Oct 2024

10/10 Excellent

Monika

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved that we got free soft drinks at the bar and 2 complimentary adult beverages! The food was surprisingly great at the restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice property, BUT customers aren't prioritized
While the property is clean, there is work that can be done to finally upgrade these rooms. If you book a "balcony room" be aware that the constant noise from those above you opening and shutting the sliding balcony door sounds and reverberates down at a noise level that is quite jarring and disturbing. ALSO, regardless if you are a Hilton member or not, I used to be able to request a late checkout up to 2PM (needed as i have elderly family visiting and need the additional time) and now that latest the give you and call it "complimentary" is 12PM, otherwise they bill you $50 per additional hour (completely a cash grab) and the front desk acts as though they can not do anything and pawn it off on the upper office so not to have to deal with it. Now, I am not sure if this is the case as a Diamond member still because recently my membership was downgraded to Gold but when I was a Diamond member at other Hilton properties, I never had to experience this issue. So that would def be alarming that the customer is now classified by membership type for a hotel to determine whether to charge or not. Also, can something be done about the fact that check-in is 4PM. I asked the front desk why this was and the solution was essentially to check in and pay for an extra day early so that a person can actually have a full day's stay. Oh, and the incidental up-front fee now increased to $100 from $50 in the last few months. The consumer is becoming less appreciated and more like herded cattle
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
great value, breakfast was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Shayne

Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quick drive to downtown and lots of shopping options nearby. The staff were amazing and the breakfast was much better than the typical hotel breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Nonexistent maintenance service
Breakfast was great especially the made to order omelettes but aside from this the response to maintenance requests was one of the worst i experienced We noticed that the toilet was flushing kind of slow and called the front desk at 7pm. They said they would get engineering over. Waited until 9pm and no one came. Got too sleepy and ended up falling asleep. Next morning at 6am I notified front desk again and said that no one came when I notified them of the problem last night. They said they would send someone over. Waited until 7 and still no one came. Had breakfast and by the time we packed and checked out at 9:15 still no one came Family of 4 and cannot even use the toilet in our hotel room? Inexcusable and very unpleasant experience service wise.
Stayed 1 night in Oct 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the front desk staff! They were absolutely wonderful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Elwood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Jul 2024