2/10 Terrible
Edward, cedar knolls
Traveled with family
Mar 7, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I book properties based upon reviews and factors such as parking, breakfast, hotel etc. This should be listed as a hostel. All roads directly to the hostel were closed due to work by the municipality. This is ongoing improvement work on multiple streets. I was not given notification. After driving for 3 hours to arrive and find out you can’t get to the hotel is not a great feeling. Then to be told it’s only a 2 minute walk from a gas station. Also to park at a gas station and tell the attendant we’re leaving the car. The walk was only partially paved and down a steep slope. Not fun with luggage. Then through a dirt path with lighting with aggressive dogs. Don’t let the pictures fool you of the quality of the rooms. Stepping into the tub to shower was horrible as it felt like I was going to break through to the floor below. There was a ceiling fan in the room but you couldn’t put it on to sleep because it only worked with its light on. The dogs started barking at 4am and NEVER stopped. The trucks on the main road used their engine brakes starting at 4:30. Also their air horns. We were given a choice of 3 times for breakfast. We chose the latest which was 8:30. At 8:22 the hotels administration was on the phone looking for the employees that worked in the kitchen. This is my second time to Lake Atitilan. DON’T GO. The Internet is lying to you. Stay in Antigua or Guatemala City. The lake area is dirty and there is garbage everywhere.
Edward
Stayed 3 nights in Mar 2025
