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Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property

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Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor wedding
Suite (Governor) | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Wyndham Rio Mar Casino
    ‪3 min walk‬
  • Luquillo Beach
    ‪8 min walk‬
  • Wyndham Rio Mar Golf Course
    ‪11 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed (Renovated, Rainforest)

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Room, 1 King Bed (Renovated, Rainforest)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

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Presidential Suite

  • 1385 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Renovated, Pool)

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Room, 1 King Bed (Renovated, Pool)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

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Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub, Pool View

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Room, Accessible Bathtub, Pool View

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Roll-in Shower (ADA Rainforest)

Room amenity

Room, Roll-in Shower (ADA Rainforest)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Governor)

Suite (Governor) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Governor)

  • 1385 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Marbella Suite)

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Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 1274 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Rainforest)

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Suite (Rainforest)

  • 774 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Atlantic Suite)

Suite (Atlantic Suite) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Atlantic Suite)

  • 1386 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

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Suite, 1 King Bed, Pool View

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Renovated Pool)

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Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Renovated Ocean)

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Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Discovery Suite)

Suite (Discovery Suite) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Discovery Suite)

  • 1274 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds (Ocean)

Room, 2 Queen Beds (Ocean) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Ocean)

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Pool)

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Room, 1 King Bed (Pool)

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ocean)

Suite (Ocean) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Ocean)

  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Resort)

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Room, 1 King Bed, Mobility Accessible (Resort)

  • 475 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

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Room, 1 King Bed, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

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Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

  • 475 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Renovated, Ocean)

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Room, 1 King Bed (Renovated, Ocean)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Rainforest, Renovated)

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Room, 2 Queen Beds (Rainforest, Renovated)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Rainforest)

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Room, 2 Queen Beds (Rainforest)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible Bathtub, Ocean View

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Room, Accessible Bathtub, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

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Room, 2 Queen Beds, Pool View

  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Rainforest)

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Room, 1 King Bed (Rainforest)

  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Pool, Renovated)

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Room, 2 Queen Beds (Pool, Renovated)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Roll-in Shower (ADA Ocean)

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Suite, Roll-in Shower (ADA Ocean)

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

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Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Ocean, Renovated)

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Room, 2 Queen Beds (Ocean, Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5-star Río Grande resort, connected to the convention center in Mameyes II
Spend the day relaxing at the beach, practicing your swing on Wyndham Grand Rio Mar Rainforest Beach and Golf Resort's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers 400 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, and hair dryers.

LCD televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course. 4 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. This luxury resort also offers a children's pool, a sauna, and a fitness center. Onsite parking is available (surcharge).

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is a smoke-free property.

A complimentary manager's reception is offered each day.
MARBELLA - This buffet restaurant serves breakfast only.
ROOTS COASTAL KITCHEN - This restaurant serves dinner only. Open daily.
5 O'CLOCK SOMEWHERE BAR - This bar serves lunch and dinner. Open daily.
IGUANAS COCINA PUERTORRIQ - This restaurant serves dinner only. Open select days.
PALIO SEAFOOD&STEAKHOUSE - Onsite steakhouse. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (USD 18 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 5 O'CLOCK SOMEWHERE BAR
  • IGUANAS COCINA PUERTORRIQ
  • MARBELLA
  • PALIO SEAFOOD&STEAKHOUSE
  • ROOTS COASTAL KITCHEN

Things to do

  • 12 gaming tables
  • 152 slot machines
  • 36-hole golf course
  • 4 outdoor pools
  • 5 hot tubs
  • Art gallery
  • Bicycle storage
  • Bingo
  • Casino (7,500 square feet of space)
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Water sports equipment
  • Waterslide
  • Winery release events

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Conference center (48,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 25 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Casino
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 18 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1206 out of 2039 reviews
Rating 8 - Good. 422 out of 2039 reviews
Rating 6 - Okay. 204 out of 2039 reviews
Rating 4 - Poor. 105 out of 2039 reviews
Rating 2 - Terrible. 102 out of 2039 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julianna

Stayed 3 nights in Feb 2025

4/10 Poor

Jed

Disliked: Cleanliness, staff & service
Ok. Not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full beach access for miles.
Stayed 7 nights in Jan 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Visit
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Absolutely wonderful stay! Great staff! Great place to stay!
Stayed 4 nights in Jan 2025

6/10 Okay

Margaret Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Josephine V

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay 1/26-1/31. The resort was not crowded at all so no waiting for anything. All the staff were very nice and helpful. Happy that they have running/walking trails and the aura pool was great to do laps. The food at breakfast was amazing. We got breakfast included and it was worth it. Roots and Palio restaurant were our favorite.
Stayed 5 nights in Jan 2025

6/10 Okay

Barbara J

Liked: Cleanliness, staff & service, property conditions & facilities
Both rain forest and beach
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
My server, Jacob, was amazing! He was so friendly and helpful. Can’t say enough good things about him.
Stayed 5 nights in Jan 2025

10/10 Excellent

Melyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent with a family with two teen girls. The room was large and well appointed, and the amenities were excellent on property. It was easy to get a pool or beach chair. Even though we couldn’t swim in the ocean due to riptides, the river down the beach was a beautiful place to walk. All the food was delicious all around, and staff was helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Jamie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice time staying at this property. I did feel like it was overpriced for the value. Our room could have used an upgrade, but housekeeping did an excellent job keeping it clean throughout our stay. The main pool is still under construction, so our pool had many kids swimming and splashing. The hotel wasn't very crowded when we went which was really nice. I would stay here again when the main pool is finished.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Janet L.

Stayed 4 nights in Jan 2025

6/10 Okay

Julia

Liked: Staff & service

Mediocre

First, we booked a king sized bed for a romantic vacation. Our room had two queens and they told us they had no kings available. They gave us a $300 credit. There was a lot of dust build up on curtains and in the vents. Strong mildew smell that affected my sleep. Used the fridge for food and it froze it rock solid. I asked the restaurant to heat it up on a plate and it was a gigantic to-do, took a half hour of explaining and waiting. A wing of the building was going through renovation, which was very loud from the nicer pool. Also meant the jacuzzi there didn't work. The resort fee should have been reduced bc of this. The beach had significant trash but otherwise beautiful. The waitstaff was attentive, pleasant and friendly. But one guy did prompt us pretty aggressively to leave a trip advisor review. At first we thought it was just for him, but then he instructed us to include praise for the hotel. Also really sad to see the macaws kept outside for decoration in dirty cages.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just about perfect

It was all around wonderful! Only thing that could have made it better was softer towels- the ones provided were pretty scratchy. Otherwise, stellar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with clean rooms, helpful staff, and especially loved the beach right on the property. Much more peaceful and less people than going out to a public beach. The restaurants on site are great too.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, very helpful and friendly staff. Whenever I called something to the room, they came right away. All the staff go out of their way to make your trip, comfortable and relaxing. Love the turn down service.
Stayed 1 night in Jan 2025

4/10 Poor

Candice A

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was filthy. Wrinkles in the sheets, the bed felt wet and as if sand was never washed off it, and the curtains were covered in mold and mildew. They are undergoing renovations but it seems the whole place needs a MASSIVE cleaning. Good stuff? The swim up bar is cool. Of course it is, it’s a swim up bar. The beach views are pretty. The food was good, however overpriced it is (we spent $85 for a BUFFET BREAKFAST). Do yourself a favor and skip this. It’s just a capitalist scam designed to make rich white people feel safe in a territory predominantly occupied by brown people. Touch grass, go have an experience elsewhere. Otherwise, hole up in this sterile, trashy, gimmick of a hotel if that’s your vibe.
Stayed 1 night in Jan 2025

10/10 Excellent

Chandrasekhar

Stayed 4 nights in Jan 2025

2/10 Terrible

Rachel

Stayed 2 nights in Sep 2024

6/10 Okay

Ademola

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property wasn’t as it looked in the picture
Stayed 7 nights in Dec 2024

10/10 Excellent

Murat, Newton

Stayed 4 nights in Dec 2024

8/10 Good

Joeleen

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice hotel but nothing special. Staff were really helpful but the hotel itself could use a refresh.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. They takw care of you and cater to evwry need. 9 restaurants. Great facilty.
Stayed 2 nights in Jan 2025