Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property

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Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor wedding
Suite (Governor) | Premium bedding, down comforters, pillowtop beds, in-room safe
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Luquillo Beach
    ‪3 min walk‬
  • Wyndham Rio Mar Casino
    ‪4 min walk‬
  • Wyndham Rio Mar Golf Course
    ‪8 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed (Renovated, Rainforest)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 1385 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

8.0 out of 10
Very good
(2 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Roll-in Shower (ADA Rainforest)

9.4 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Governor)

  • 1385 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 1274 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Rainforest)

  • 774 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite (Atlantic Suite)

  • 1386 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Discovery Suite)

  • 1274 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds (Ocean)

9.0 out of 10
Wonderful
(35 reviews)
  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Pool)

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Ocean)

7.4 out of 10
Good
(3 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Resort)

  • 475 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(26 reviews)
  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

9.0 out of 10
Wonderful
(2 reviews)
  • 475 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Renovated, Ocean)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Rainforest)

8.4 out of 10
Very good
(64 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible Bathtub, Ocean View

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(18 reviews)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Rainforest)

8.6 out of 10
Excellent
(54 reviews)
  • 475 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Pool, Renovated)

  • Sleeps 4
  • 2 Queen Beds

Suite, Roll-in Shower (ADA Ocean)

  • 475 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Ocean, Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5-star Río Grande resort, connected to the convention center in Mameyes II
Spend the day relaxing at the beach, practicing your swing on Wyndham Grand Rio Mar Rainforest Beach and Golf Resort's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers 400 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, and hair dryers.

LCD televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course. 4 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. This luxury resort also offers a children's pool, a sauna, and a fitness center. Onsite parking is available (surcharge).

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is a smoke-free property.

A complimentary manager's reception is offered each day.
MARBELLA - This buffet restaurant serves breakfast only.
ROOTS COASTAL KITCHEN - This restaurant serves dinner only. Open daily.
5 O'CLOCK SOMEWHERE BAR - This bar serves lunch and dinner. Open daily.
IGUANAS COCINA PUERTORRIQ - This restaurant serves dinner only. Open select days.
PALIO SEAFOOD&STEAKHOUSE - Onsite steakhouse. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (USD 18 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 5 O'CLOCK SOMEWHERE BAR
  • IGUANAS COCINA PUERTORRIQ
  • MARBELLA
  • PALIO SEAFOOD&STEAKHOUSE
  • ROOTS COASTAL KITCHEN

Things to do

  • 12 gaming tables
  • 152 slot machines
  • 36-hole golf course
  • 4 outdoor pools
  • 5 hot tubs
  • Art gallery
  • Bicycle storage
  • Bingo
  • Casino (7,500 square feet of space)
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Water sports equipment
  • Waterslide
  • Winery release events

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Conference center (48,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 3 2025 to October 3 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from June 9 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Casino
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 18 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1215 out of 2040 reviews
Rating 8 - Good. 413 out of 2040 reviews
Rating 6 - Okay. 211 out of 2040 reviews
Rating 4 - Poor. 104 out of 2040 reviews
Rating 2 - Terrible. 97 out of 2040 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, beautiful beach, tasty food choices.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 4 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The only place i could pay cash was in the gift shop. I would have appreciated info in the room regarding each of the restaurants, a room service menu, pool areas info and beach info and open and closing times. Also, after dark there is nothing to do other than go to one of the 2 bars. 1 bar has live music, but it is so loud bc of all the concrete and tile in the lobby. The outsise lawn is the perfect place to have an outside area with live music and dancing but that doeant exist. There are some activities for little kids, but nothing for preteens or teens to do other than the pools and beach. There was a mention somewhere of beach volleyball but that didn't exist either. So much potential that is lost. There could be a guest that comes in a couple times a week with animals in the area and talks about the animals of peurto rico. Could be entertaining for kids of all ages and their parents. Not everyone wants to spend another $200-300 per person for excursions. Bring some activities and experiences to the resort. The ciatid the resoet and foida are nit cheap, so why nit orovide some of theae experiences to enhance they stay . Could be group dancing lessons, group music lessons about popular music on P.R. like mariachi or percussion instrumentswith
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa, New Berlin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous gated property on a lot of land (huge golf course), easy access to the beach and loungers, multiple pools (some adults only) and a kids area, lots of activities for kids and games like table tennis, billiards, soccer. Staff were very accomodating. There is a pay per day parking structure if you rented a vehicle ($18/day as I am writing this review). I enjoyed our view and hearing the cocqui tree frogs at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Reyna M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brieanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family resort in PR

Great resort for family vacation. The right mix of quality amenities without being overly stuffy. Pros: grounds, beach, pools, comfort, service, food Cons: costs, rough surf, lack of top shelf liquors, nightlife
Stayed 5 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great !!
Stayed 1 night in Mar 2025

10/10 Excellent

Preston Fox

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Christopher

Stayed 1 night in Mar 2025

4/10 Poor

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was outdated part of resort.
Stayed 5 nights in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities
We enjoyed our mother and daughter vacation The resort is located in a beautiful area and the complex is safe and a great place for families. Our suite was lovely and we had a great view of the ocean. If you want a feel for the real Puerto Rico you will need a car to get out of the complex and explore. We took an uber to San Juan one day which cost around $50 each way. They are mid renovation and so some of the pool areas are closed and there is some noise during the day. There is a good selection of restaurants although the food is average and there is not much in terms of authentic PR food. The service everywhere was slow, including the take away coffee shop where it took 30 minutes in line for a coffee in the mornings.
Stayed 5 nights in Mar 2025

10/10 Excellent

Talar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Wyndham Rio Mar Resort! Our family recently stayed at the Wyndham Rio Mar Resort from March 15-20, 2025, and we had an incredible experience! From the moment we arrived, we were met with warm hospitality and exceptional service. One of our top priorities when traveling is ensuring a safe dining experience for our son, who has severe food allergies to gluten, nuts, eggs, sesame, and dairy. The restaurants at the resort—Palio, Roots, Marbella, and Iguanas Cosina—were extremely accommodating. The staff went above and beyond to ensure his meals were prepared safely, which gave us such peace of mind. A huge thank you to the amazing staff members who made our stay extra special: Carl, Ms. Williams, Eduardo, Gustavo, Carlos, Melissa, Giselle, Ana, and Sandra. Their kindness and attention to detail did not go unnoticed!
Stayed 5 nights in Mar 2025

10/10 Excellent

Gordon, Washington

Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Stayed 6 nights in Mar 2025

10/10 Excellent

Kenton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful vacation. So clean, gorgeous grounds. Newly renovated rooms were stunning. 10/10
Stayed 4 nights in Mar 2025

4/10 Poor

Steven

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not what I expected, great spot (or so it seems). As soon as we landed they charged us another $600 in "resort fees". I get deposits, etc but this is just another 600 to use their facilities. Much of the staff isn't helpful if it isn't cleaning the room or getting you drunk or fed. I have a pic to share that shows the mildew or whatnot in the shower vent. No one knows about activities, the excursions they just hand you a QR code. Massage.... QR code. I want a vacay from my phone and to relax not deal with scheduling excursions via my phone. Our room has some mildew in the vent, there is not a kids play area bc it is closed (we are here for my daughter's spring break), the Margaritaville pool tastes of pee compared to other pools, construction going on where we hear saws and equipment going, casino is closed. They told of us areas being closed weeks before our stay which I mean what do you do when you're already stressed with work to reschedule. Oh and there is no transportation to and from the hotel to San Juan/airport to the hotel. So lame that we had to get a car or pay for their over priced transportation options (another QR code).
Stayed 7 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing resort. Pool, food, beach, weather were all perfection. Can’t wait to come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 4 nights in Mar 2025

8/10 Good

Krutee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beaches and good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time?

Our family had a fabulous time! Check in was great, great info on what to do on and off the property. Room was great, property was clean and beautiful. Food and drinks were great. The only thing I would have liked to see different was the music being played at the 5 O’clock Somewhere was American music. I’m in Puerto Rico, play some Puerto Rican music!
Stayed 6 nights in Mar 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff are great
Stayed 6 nights in Mar 2025