Verdanza Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Verdanza Hotel

Outdoor pool
View from room
Front of property - evening/night
Reception
Gym

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly

Explore the area

Map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪7 min walk‬
  • Pine Grove Beach
    ‪16 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Pool View

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room Garden/City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

  • 269 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room with Two Double Beds

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room with Two Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Verdanza Hotel

3.5-star hotel in Isla Verde
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Verdanza Hotel offers 160 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Verdanza Hotel provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 16000 square feet (1486 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Verdanza Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eighty20 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Burger Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Espresso Lab - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Burger Bar
  • Eighty20
  • Espresso Lab

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Verdanza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 795 out of 1887 reviews" "
Rating 8 - Good. 394 out of 1887 reviews" "
Rating 6 - Okay. 299 out of 1887 reviews" "
Rating 4 - Poor. 207 out of 1887 reviews" "
Rating 2 - Terrible. 192 out of 1887 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like mold and they only cleaned my room twice. They were dirty towels on the hallway floor every day. The pool was under construction and the parking lot too. We had to go to another hotel to use they pool but they also was under construction.
Stayed 4 nights in Oct 2024

2/10 Terrible

Rogelio A.

Business traveler, Traveled with family
Disliked: Cleanliness
This was my first time staying at this hotel , $220 dollars room I was given room 400 very strong odor to cigarette, they relocated me to room 630 that room was a little bit better, pillows had a very odor give the impression they don’t clean or replace the pillows, the people staying next to room 630 they were loud they did not stop yelling all night long trough 5 am this had been one the worse experience if not the worse ,don’t stay at this hotel there are hundreds of options I only stay for one night and that was horrible
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service
I experienced a missed flight on the night of travel. I had to wait until the next day for another flight. I tried to reach out to the hotel to see if they could accommodate me the next day. I left a message a message through this app. It said someone would contact me. Well that never happened. I paid in advance.No insurance on the booking, so I lost. : (
Stayed 1 night in Sep 2024

4/10 Poor

Catherine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is so outdated. The sink water kept filling up which was gross. The refrigerator didn't really keep my drinks cold. The AC on the first day wasn't working properly. I would never stay there again. When I booked this hotel they didn't advertise the pool is out of service and they are in renovation. Be aware when booking this hotel it is under renovation Oct 2024. The rooms are so outdated. Go to the Hilton or somewhere else not this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Hote was nice and the workers were super friendly and helpfull
Stayed 1 night in Oct 2024

8/10 Good

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Traveled with group
Disliked: Amenities, property conditions & facilities
Construction was happening and the gym was closed my whole trip the pool was close I didn’t get a discount at all , breakfast options not convenient at all overall I was not satisfied at all , charged me so much extra fees too
Stayed 10 nights in Sep 2024

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities
I love Verdanza. Have stayed many times. This time the pool was closed, and I got a lowsy room with no view or balcony.
Stayed 5 nights in Sep 2024

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

salvador

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
I had to pay Hotel. As per app all taxes was included.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo, Southbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities
Mis hijas y yo nos sentimos muy a gusto con todo . El servicios en el front desk super . Gracias al señor que nos ayudó a ser el chek in , fue muy amable y nos dio el mejor servicio . Excelente todo
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Muaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Kassandra

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
I love this property! We actually stay here every visit. The staff is always friendly, helpful and welcoming! The 24 hour pharmacy is on the corner, one block away there is a small plaza with a few great food options if needed, isla verde beach is two blocks away and if you walk about a mile there are a few lowkey bars. This place is a gem! There is a adorable walk up cafe in the lobby with the warmest macchiato’s, restaurant where breakfast buffet is “held” is a cute, clean and actual restaurant with option to sit outdoor and let’s not forget to mention their second restaurant with a full bar! This hotel is just about 10-13 mins away from the airport and by a number of other hotels. There is constant foot traffic through the area especially since there is a 24 hr pueblo supermarket a few mins walking distance. Safe to say I love this hotel! My ONLY complaint this time around (SEPT ‘24) we had no idea that the POOL, gym, laundry room and other half of hotel were all closed for renovations. The pool is one of the biggest reasons we come to the hotel because it is LARGE! Laundry room is normally 24 hours and gym has a great view and secluded. I wish we would’ve known this prior to booking because of course we pay the price to stay here because a pool is included. With all that being said if I return before renovations are complete I will sadly stay in one of the neighboring hotels. I’m excited for what’s to come however disappointed that we were not notified prior to the trip.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rhonda

Stayed 5 nights in Aug 2024

6/10 Okay

William Oswaldo

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I did like personal that works there very helpful and courteous at all times. The bad of the hotel was that it was under remodeling the pool was not available in the hotel and they had no warning of any type on the website also I had a bad refrigerator that’s replaced with a rusty and dirty one.house keeping very bad not just for me but for a few guess towels never replace and we had to go to front desk to ask for it. I was very disappointed.
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
The property is under renovation. The pool was not available but we did get a beach pass. I’ve used this hotel many times. The staff is wonderful. However, I would not use this hotel until the renovation is completed.
Stayed 6 nights in Sep 2024

8/10 Good

Yanitri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
even with the construction going on my hotel stay was good. Rooms do need some updating but nothing serious. There is a restaurant on site and a coffee shop. Stores and restaurants are also walking distance. My husband and I used Uber to get around as we wanted to go to old San Juan and La placita and it was very easy and cheap. The staff was polite and came everyday to check if I needed anything(water, towels etc.) the pool is closed due to the construction but they have a shuttle taking you to a sister hotel and that was very good. We got to chill at the other hotel and use the pool. Overall we had a good time and can’t wait to see how it will look after construction is done.
Stayed 3 nights in Sep 2024

2/10 Terrible

Pedro

Stayed 7 nights in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Alice

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel at the front desk was very nice, and the room was clean, but that's the only good things I have to say about this "resort". The lobby had a weird smell, no ice bucket in the room, no coffee maker (even the cheapest hotel I've stayed in had a coffee maker in the room). 1 small cup of tea was almost 3 dollars. The internet did not work, although we reported it to the front desk, construction workers woke us up at 7am pounding. The pool was under construction as well, so if you wanted to swim you had to be bused somewhere else. I would not call this place a resort. I paid 230.00 for 1 night, then they add on a "Resort" fee of 49.00. This is not a resort in my opinion and I was very disappointed. I would not recommend this hotel, Ever!!
Stayed 1 night in Sep 2024

4/10 Poor

Johnathan

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did not say pool was under construction.
Stayed 2 nights in Sep 2024

4/10 Poor

Marjorie, Bronx

Liked: Staff & service
First of all, when I booked there was no indication that the pool was not in service. I requested a refund and the hotel denied it. The room was ok. Bed was comfy but sheets smelled. I will not stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

mario

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024