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The Wave Hotel at Condado

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Wave Hotel at Condado

View from property
Premium bedding, in-room safe, desk, iron/ironing board
Front of property
Outdoor spa tub
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
76 Condado Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    7 min walk
  • Plaza del Mercado
    8 min walk
  • Museo de Arte de Puerto Rico
    15 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    6 min drive

Room options

View all photos for Double Twin Room, two twin beds.

Double Twin Room, two twin beds. | Premium bedding, in-room safe, desk, iron/ironing board

Double Twin Room, two twin beds.

  • 200 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room, 1 Queen Bed

Classic Single Room, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Classic Single Room, 1 Queen Bed

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 King Bed

Comfort Single Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Single Room, 1 King Bed

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

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The price is $162
per night
$176 total
includes taxes & fees
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About this property

The Wave Hotel at Condado

3-star hotel in Condado
This hotel features a rooftop terrace, a microwave in a common area, and a business center. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
The Wave Hotel at Condado offers 47 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff.

The Wave Hotel at Condado has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 17 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wave Hotel Condado San Juan
Wave Hotel Condado
Wave Condado San Juan
Wave Condado
The Wave At Condado San Juan
The Wave Hotel at Condado Hotel
The Wave Hotel at Condado San Juan
The Wave Hotel at Condado Hotel San Juan

The Wave Hotel at Condado Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 461 out of 1105 reviews" "
Rating 8 - Good. 216 out of 1105 reviews" "
Rating 6 - Okay. 206 out of 1105 reviews" "
Rating 4 - Poor. 103 out of 1105 reviews" "
Rating 2 - Terrible. 119 out of 1105 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, friendly staff, convenient area. The only issue we had was there wifi didnt work and service was bad in the room. Also the Tv had very few channels (mostly in spanish), and others didnt work as much. The room also didnt have many outlets for charging multiple devices, there was one by the desk, and one in the bathroom. Besides those issues it was a good stay!
Stayed 4 nights in Aug 2024

8/10 Good

Deborah I

Traveled with family
Liked: Amenities, property conditions & facilities
Cerca de todo
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Hotel was in a perfect location… wish the rooftops bar was open. My bathroom had mold on the ceiling.
Stayed 7 nights in Aug 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to everythingz which is about the only positive thing. The hotel smelled like dirty mop most days and the room was dirty and unkept. The pillowcases and sheets were dirty and i collected weave from around thrl3 room for the first 3 days. The table was filthy and stained ad the shower was literallt a small square. To top it off the hotel went in and out of power most days and the loud generator was outside my window, thus preventing me from sleeping. Oh, there's more, but all ai want to do is forget that i actually stood there for the full 7 days!
Stayed 7 nights in Aug 2024

8/10 Good

Tameka

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Property is very old and dated but overall clean. The rooms need better linen and pillows. The rooftop would be nice if they updated it and had a bar and food. Overall this area is ideal as far as location but I would not stay here again unless they renovate.
Stayed 4 nights in Aug 2024

10/10 Excellent

Qua’Mari

Liked: Amenities, property conditions & facilities
Great stay , I enjoyed it .
Stayed 5 nights in Aug 2024

10/10 Excellent

Jasmine

Traveled with group
Liked: Property conditions & facilities, room comfort
Amazing people
This was an amazing stay we really enjoyed the staff, Gabriella at the front desk was so amazing giving us recommendations and someone from the area to chat to and ask questions everytime we saw her. She improved our stay there everytime we talked and made us feel so comfortable and supported. The location is superrrrr close walk to the beach and you can even walk to la placita. There’s also a super close Walgreens nearby that’s open 24hrs
Stayed 6 nights in Aug 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinet
Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan, Chattanooga

Traveled with partner
Liked: Amenities
Some the staff members was disrespectful at the front disk at nite
Stayed 4 nights in Aug 2024

10/10 Excellent

Yanieris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jamescia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed
Stayed 3 nights in Aug 2024

2/10 Terrible

Stacy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say my experience at this hotel was the worst I’ve ever had. The cleaning staff did not do the careful t precautions to make sure the room was sanitized and cleaned. I stayed there for 3 days and they did not change the sheets not one time, they didn’t even provide us new towels. We had to go downstairs to ask for towels which they provided me beach towels instead of actual bath towels. They only took out the trash one time… mind you I was there for 3 days. The cleaning staff was very rude and not welcoming at all. I would not recommend staying here at all!!! The air conditioning was also malfunctioning. Too overpriced for the mediocre service. The “hot tub” that was on the rooftop was not working at all.I would not recommend staying here nor would I ever go back.
Stayed 3 nights in Aug 2024

6/10 Okay

Marah

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
Honestly, we did not get our towels changed, our trash was never picked up. The room had mold & nothing was cleaned during the hours for housekeeping. As it was a group of us we made the best out of it but this hotel should be rated 3/5 stars. The receptionist were the only nice employees there, housekeeping were rude and did not do their due diligence in the rooms. I was highly disappointed. The hot tub did not work.
Stayed 3 nights in Aug 2024

8/10 Good

autum

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Lizmarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

2/10 Terrible

Nisangela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on bed liens, dirty floors, Joshua one of the staff was very unprofessional, worse of the worse my purse was stolen with money and bank cards in it.. I am super disappointed with my stay at The Wave
Stayed 2 nights in Aug 2024

2/10 Terrible

Niccora

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a mold festival. My room had to be switched because there was mold in my bathroom and right by my bed. I am pregnant and cannot sleep with that. There only accommodation was to switch rooms or to have someone come clean asap. But mold is not something to just “clean” when the building is infested with it. Then they never changed our sheets or gave us new towels. We had to ask for it. Even switching to the other room, it was no better. They do not clean with products. They just come in and change the garbage and walked out, WHILE we were switching from our room to the next. The housekeepers are very rude and have an attitude. The amount paid for this hotel was way overpriced!!!! Do not stay here if you don’t wanna get sick.
Stayed 3 nights in Aug 2024

4/10 Poor

Antonio

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floors dirty, rooms old furniture and poor condition
Stayed 1 night in Aug 2024

8/10 Good

LISSET

Liked: Cleanliness, property conditions & facilities
No parking
Stayed 1 night in Aug 2024

8/10 Good

LISSET

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There's no parking on site
Stayed 1 night in Aug 2024

4/10 Poor

Juan

Liked: Staff & service
Not recommended
Stayed 1 night in Aug 2024

6/10 Okay

Dietra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely great! The room was small, the ice machine, and the microwave was on the fourth floor. The ice machine didn't work, the microwave was dirty, and didn't have a plate. The room had an iron, but not an iron board, but the iron didn't work anyway, so I guess that's why we didn't have an iron board. The rooftop was very nice and there was a working ice machine up there. The Jacuzzi was broken, the jets didn't work! I think it has a lot of potential, just needs some work and TLC.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hughland

Liked: Amenities
Good 😊 customer service
Stayed 2 nights in Aug 2024

6/10 Okay

Dzidzoe

Traveled with partner
Could be better. Jacuzzi was not working. Rooms could be better. Location was great!
Stayed 3 nights in Apr 2024