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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Land view from property
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Room service
  • Gym

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Pier 3
    1 min walk
  • Pier 1
    3 min walk
  • San Juan Ferry Dock
    4 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

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View from property

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4.4 out of 5, Excellent, (480)
The price is $214
per night
$272 total
includes taxes & fees
Dec 9 - Dec 10
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About this property

Hotel Rumbao, a Tribute Portfolio Hotel

4-star hotel in Old San Juan
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and valet parking. Housekeeping is available on request.
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Rumbao, a Tribute Portfolio Hotel provides a 24-hour health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6973 square feet (648 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Rumbao, a Tribute Portfolio Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
KUEROS Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour health club
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,973 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 506 reviews" "
Rating 8 - Good. 87 out of 506 reviews" "
Rating 6 - Okay. 33 out of 506 reviews" "
Rating 4 - Poor. 14 out of 506 reviews" "
Rating 2 - Terrible. 22 out of 506 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for old San Juan.
Stayed 5 nights in Aug 2024

10/10 Excellent

CECILIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

GUILLERMO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth Ann

Traveled with partner
Liked: Amenities
Great customer service and near some great spots for food!
Stayed 4 nights in Aug 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with 2 restaurants on site. Walking distance from shopping and restaurants and walgreens was right next door
Stayed 3 nights in Aug 2024

4/10 Poor

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevator carpet and hallways were dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel was very nice. Lots to do near by.
Stayed 4 nights in May 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jackqueline Shavonn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the restaurant staff Kueros was wonderful even took pictures for us. 10 out of 10. Great experience from beginning to the end. The bellhop was so helpful when we needed assistance with Spanish Uber driver.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to book a room same night and hotel staff was very accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, the staff very professional and friendly, whenever we had any questions they were happy to answer. The room was very clean. Downstairs bar is the best and the staff was wonderful. This was the best stay and we will be back.
Stayed 5 nights in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MELINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Karina

Stayed 1 night in Aug 2024

10/10 Excellent

Nayela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Nice and clean hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathia

Traveled with family
Liked: Amenities, property conditions & facilities
A very clean beautiful place, staffs were great and helpful and kind. I would definitely go back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Juan Heriberto, Ovilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was unique and accessible to many restaurants and shopping, walking distance. The staff were amazing! We had a great time… the rooftop pool had an amazing view.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kathryn

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice especially check-in desk and the bartenders. Not so nice was the wet rug in our room. Staff was aware but it was not resolved.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The shower heads. It advertises having free parking and one literally have to drive at least 2 and half city blocks to get to two different unmarked parking garages and you re left to guess, which is Hotel Rumbao's supposedly parking lot... No SIGNS FOR RUMBAO PARKING. Parking isnt FREE. You basically are giving a useless , meaningless voucher and you end up shelling your own cash to pay for parking. We also paid for a destination fee for 38 dollars and then the hotel gave us a same day voucher for 35 dollars to spend at their hotel bar, which meant the money went back to Rumbao.
Stayed 1 night in Aug 2024

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La unica reseña que tengo todo exelente solo que tienen que cambiar el menu
Stayed 6 nights in Aug 2024

10/10 Excellent

Marlyn

Stayed 1 night in Aug 2024

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, classy hotel with wonderful staff. Great location.
Stayed 1 night in Aug 2024