Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Property amenity
Point of interest
2 outdoor pools, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Pine Grove Beach
    ‪8 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star hotel in Isla Verde
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Residence Inn by Marriott San Juan Isla Verde features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This eco-certified hotel also offers a terrace, a garden, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn by Marriott San Juan Isla Verde is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1134 out of 1694 reviews" "
Rating 8 - Good. 308 out of 1694 reviews" "
Rating 6 - Okay. 148 out of 1694 reviews" "
Rating 4 - Poor. 54 out of 1694 reviews" "
Rating 2 - Terrible. 50 out of 1694 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun times
Had a wonderful stay with family. Definitely recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional
Stayed 1 night in Oct 2024

10/10 Excellent

feleisha N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Adashia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my birthday trip and everything was amazing! From the food to the pools to the staff. We had a great time and was close to everything! Will definitely stay again! 5 stars!!
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Traveled with partner
Room was very humid wife called 3 times on Tuesday was never resolved. Had to stay in the humid room for 3 days. Also found a live cockroach in the kitchen. Addressed the issue to the manager only said that they were going to look into it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Need entertainment
Stayed 3 nights in Oct 2024

10/10 Excellent

ELIZABETH

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room seemed to have been used by a smoker before me
Stayed 1 night in Oct 2024

8/10 Good

Francisco

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt like the smell of the hall ways smelled like midew. but the stay was great. monica at the bar was great
Stayed 7 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good but not perfect
It was good but air cond did not work properly switch from cold to hot ( humidity high ) all the time during the stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Jackiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only part I dislike is the $20 per day charge for guests parking, other than that I recommend to anyone.
Stayed 4 nights in Oct 2024

4/10 Poor

Malisea

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I used to be a sales manager at residence inn, so I know the standard, and this was far below. 1. Hotel smell in the lobby was promising 2. Only one person working front desk, super slow service 3. Room wasn’t ready so waited at bar. 4. Bar service superb 5. Room finally ready, but upon entering dirt, crumbs outside door. Go inside, and room has horrible fish smell. Floors dirty, no paper towels in holder, just horrible. 6. Ask for another room, another wait, okay fine. 7. New room, old mildew smell? But better than fishy tank smell. No paper towels again. 8. Pillows limp, bed hard as concrete, rust on fixtures in bathroom, peeling on door, door kept sticking had to push hard to close it. All the things a former Marriott employee looks for, I noticed. 9 Walked to the beach, no signage to say “this way to beach” 10. Breakfast is only 7-9, two hours not enough because at 8:45 it’s super crowded. Makes for congestion, sloppy service, tables not cleaned, etc. Was looking for a hotel for my birthday 2025 for friends and family this is not it. Disappointed for a hotel built in 2022.
Stayed 3 nights in Oct 2024

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was fantastic from the moment we arrived. The staff were friendly and welcoming, making us feel right at home. Our waiter, Ricky J., was exceptionally polite and always greeted us with a smile. Despite managing multiple tables, he remained attentive to our needs. The housekeeping was excellent; our beds were made daily, and we once left our safe deposit box open with cash inside by accident, yet nothing was disturbed. The hotel’s location is ideal, with a few dining options within walking distance and a short walk to the beach. If you're looking to explore more popular tourist areas, Uber rides are convenient and quick from this more relaxed, tranquil hotel. I would gladly stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Jesus

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had to wait an hour for our check in
Stayed 1 night in Oct 2024

10/10 Excellent

Belen

Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Gunjan, Kanata

Liked: Cleanliness, property conditions & facilities
Staff made me wait for check in and then gave wrong room.

10/10 Excellent

Carmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel stay for our honeymoon. Great staff; they were attentive and helpful. The hotel also had dinner options when it came to using their hotel $40 credit on food and drinks. I recommend this stay to anyone looking for a place to stay in Carolina
Stayed 7 nights in Sep 2024

2/10 Terrible

SRIRAMULU

Traveled with family and small children
Bed bugs bed bugs
Stayed 5 nights in Oct 2024

8/10 Good

Jacob, Brownstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Luz E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle, Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was nice and helpful ,if I had the opportunity to change something you need to have better meat options instead of always having pork for breakfast. I would like to thank the staff for our wonderful vacation stay at the Marriott in San Juan PR
Stayed 4 nights in Oct 2024

10/10 Excellent

Renata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice will be back ‼️‼️
Stayed 4 nights in Oct 2024