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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Restaurant
Lobby lounge
2 outdoor pools, sun loungers
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(11 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(193 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(43 reviews)
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star hotel in Isla Verde
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Residence Inn by Marriott San Juan Isla Verde features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This eco-certified hotel also offers a terrace, a garden, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn by Marriott San Juan Isla Verde is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1359 out of 2143 reviews
Rating 8 - Good. 410 out of 2143 reviews
Rating 6 - Okay. 207 out of 2143 reviews
Rating 4 - Poor. 93 out of 2143 reviews
Rating 2 - Terrible. 74 out of 2143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful.
Stayed 7 nights in Mar 2025

4/10 Poor

Peli

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We experienced awesome and friendly service from the staff however the rooms were NOT good. Our 1st room (8th fl) smelled like mildew which you can smell getting off the elevator. Went down to the front desk and our room was switched to 3rd fl. Same thing. It was so much moisture in the air that my jacket stayed damp. We sprayed air fresheners and tried to make the best of it for our wkn trip. Then the plug plate randomly fell off by the vanity area, then water was dropping in the same area. The TV in the living room didn’t work and I tried to call room service and realized neither phone worked. Maintenance came on our last night and put in work order for the next day which is when we were leaving. Hotel location was good and not far from several fast food places and club strip. Breakfast was decent and so was the bar.
Stayed 3 nights in Mar 2025

4/10 Poor

Jaide

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is rude
Stayed 3 nights in Mar 2025

8/10 Good

Eva

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport, easy access, nice rooms. Pool area with no towels.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very kind staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel F Torres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous new property; I don’t think it is more than couple years old; with that in mind, staff are still working towards excellence and the hospitality of the Marriott legacy, keep that in mind alongside the culture difference. The staff that is there is so great and helpful, just be patient! The rooms do feel sort of damp but I think it has to do with the HVAC systems they use in the area, I was worried about the other comments about this from other reviews, but, I had no issues on my end nor any that the staff were ready to address as soon as I made them aware of. Parking; there is a free per night for parking, just ask the front desk about it; with the way their daily fee is set up, parking can be paid by that fee or used towards drinks at the bar. Overall, I didn’t go to PR just to stay at the hotel, so the service, the staff, the property and the location of the hotel serve its purpose beyond my expectations!
Stayed 3 nights in Mar 2025

10/10 Excellent

Carribean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Will book again
Stayed 4 nights in Mar 2025

4/10 Poor

Jann Wakefield

Disliked: Staff & service
Staff was not helpful nor friendly, room wasn’t ready on time and had to bug them to get to get one ready
Stayed 1 night in Mar 2025

4/10 Poor

Cynthia Mitchell

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was in a nice location. We were able to walk to the beach and restaurants and the staff was friendly. However, there was a pervasive musty smell. We changed rooms and bought air fresheners but it was on every floor. It would be better if the room windows could open even just an inch or two.
Stayed 5 nights in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and very nice and clean Staff was also great
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer Cindy, Fuquay Varina

Traveled with partner
Liked: Staff & service
I really liked the location and the friendly front desk staff. The daily resort fee was a shock. Everyone at the hotel seemed to have the same reaction. It is a pet friendly hotel so the hallways and rooms smell of pet urine in carpet. The pool area is wonderful and so is the location. It’s average for this reason.
Stayed 7 nights in Mar 2025

10/10 Excellent

NAJAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. I watched the airplanes land and takeoff. I also loves the convience of the stores and dining options. The beach is a 3 min walk which the Hotel provides beach chairs and umbrellas for free.
Stayed 4 nights in Mar 2025

6/10 Okay

Asia Juwan

Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Stayed 4 nights in Feb 2025

10/10 Excellent

Liana

Stayed 3 nights in Feb 2025

10/10 Excellent

Marie, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. From the time we arrived to the time we left it was a total pleasure. All went smooth. Definitely repeating the stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Booker

Stayed 1 night in Mar 2025

10/10 Excellent

Shantonn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Roberto Del

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar unos dias de tranquilidad
Stayed 5 nights in Feb 2025

10/10 Excellent

Antonia

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Room was not what we expected. Manager was great

The room smell bad. The manager contacted us and changed the room for us quickly.
Stayed 1 night in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff was helpful
Stayed 4 nights in Mar 2025

8/10 Good

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern property. 2 pools (1 for little kids). Clean, spacious, well lit gym with towels and water. Nice breakfast space and breakfast included with good options. Short walking distance to beach and restaurants (e.g. Metropol). Beach/pool towels available. Suggestion to hotel: running breakfast to 10 am - hard to get everyone up and downstairs before 9 on vacation.
Stayed 4 nights in Mar 2025

8/10 Good

Jayashree Neelakanta

Traveled with family
Liked: Amenities
Good but they have extra fee like destination fee, entry fee
Stayed 2 nights in Mar 2025

10/10 Excellent

Muthukumar

Stayed 4 nights in Mar 2025