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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Terrace/patio
Lobby lounge
Restaurant
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪8 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(11 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(197 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(81 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star hotel in Isla Verde
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Residence Inn by Marriott San Juan Isla Verde features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This eco-certified hotel also offers a terrace, a garden, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn by Marriott San Juan Isla Verde is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1395 out of 2200 reviews
Rating 8 - Good. 422 out of 2200 reviews
Rating 6 - Okay. 213 out of 2200 reviews
Rating 4 - Poor. 94 out of 2200 reviews
Rating 2 - Terrible. 76 out of 2200 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

absolutely loved this hotel so many great accommodations in the staff was great as well
Stayed 5 nights in Apr 2025

8/10 Good

Amy

Liked: Staff & service
Disliked: Amenities
Strong smell of mold. Conditioner and a light bulb was out. They came and filled/fixed it that night after asking; but should have been complete before arrival.
Stayed 3 nights in Apr 2025

2/10 Terrible

Tysha

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very updated and I liked the extra bonus of having a kitchenette. Unfortunately this was all over shadowed by the strong moldly smell. It was very difficult to be in the hallway and even worse in the room (#830). Even the water smells moldy. The staff was no help so we
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Katesha

Stayed 4 nights in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close and it had full refrigerator abd stave and plates etc very nice surprise
Stayed 2 nights in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, responsive staff, I really enjoyed the pool and other shared spaces. The other guests were also very lovely people.
Stayed 4 nights in Apr 2025

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lyndia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were incredibly attentive and eager to accommodate our needs. The only thing I didn’t care for was the mandatory $45 daily charge. I understand that $40 can be spent at the bar/restaurant and $5 and their little shop, but this wasn’t very clearly spelled out when I booked to it came as an extra $315 surprise expense. Aside from that, my stay at this location was great!
Stayed 7 nights in Apr 2025

6/10 Okay

EVELINA

Stayed 4 nights in Apr 2025

6/10 Okay

EVELINA

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is overall nice and pretty clean and we felt safe there. Most of the staff is not very nice or hospitable, there was maybe one or two women who actually greeted us and was very accommodating. Anytime we ordered food before going to the pool they seemed to forget us and had to be reminded 2-3 times. We washed our beach/pool wear and some clothes but the washer and dryer don’t work well. We did about 3 dry cycles but the clothes were still damp. When we brought them back to the room everything smelled like old water. We ended up leaving two blankets we brought because they stunk so bad. Speaking of smell, the room has a very mildewy smell each time you walk in. The hotel was in walking distance to the beach, but each time we went the front was out of beach chairs. My kid loved the kiddie pool. The breakfast that is included is mediocre, you’re better off going out or to the restaurant on site. Uber is readily available for anything not in walking distance. Overall a good stay, but little things kept happening that made us not want to stay here in the future.

10/10 Excellent

marilu

Stayed 1 night in Apr 2025

8/10 Good

Gissell

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
A musty smell ever present in the room likely from no ventilation in the bathroom. Calling the front desk was typically to no avail they were short staffed the whole 4 days we were there the phone would ring until it went to the off site reservation line we had to go down a few times and there would be other folks in line waiting to speak to reception who had the same issue when they called. The pools were nice continental breakfast was fine aside from running out of silverware. Expected more from a Marriott
Stayed 4 nights in Apr 2025

8/10 Good

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was more to do with kids such as ping pong table, games etc… and did not like the fact that one is forced to pay $45 per night on top of hotel charges
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Jamisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great however i waited over 2hrs for kinen from room service for the pullout couch. Feel as if that shiuld had been stored in the closet upon arrival
Stayed 3 nights in Apr 2025

10/10 Excellent

Aaron, FLUSHING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. It's close to the airport. The buffet breakfast was delightful. The surrounding area has multiple bars, restaurants, and food shopping options. The hotel is also walking distance from the beach. I would stay here again.
Stayed 4 nights in Mar 2025

6/10 Okay

Cristalba

Stayed 4 nights in Apr 2025

10/10 Excellent

Heng, Arlington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing. Great food and great drinks. Friendly staff members.
Stayed 7 nights in Apr 2025

10/10 Excellent

Halima

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

Taneka, Laurelton

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property was pretty feasible but they did not wait on me and my husband in regards to room service on the third no cleaning no towels or wash cloth up until night season even after I called front text twice and went to front text service there was no explanation why I didn’t get my room clean or clean linens on my 3 day of service
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with the hotel property and the suite we were in. We loved having space to eat in our room and a living area to have guests over. The pool was nice and the breakfast being available was a great option. Loved private parking and knowing our rental was secure. We used the chairs and umbrella for a ten min walk to the beach and it was great! Our stay was only about a week but we used the laundry facilities to wash our wet clothes and I loved having that option. Only two complaints make it 4/5 stars. We wanted to use our resort fee credit in the restaurant and twice they did not open in time and made it inconvenient to even eat there. The room was tidy and neat but I might of been a little paranoid when not really getting the clean smell or feel upon entering. It would benefit from a deeper clean so we don’t find random things like hairs or dirty
Stayed 4 nights in Mar 2025

4/10 Poor

Renee

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The night people could be nicer at the front desk act like i was bothering them when i acked a question
Stayed 7 nights in Apr 2025

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities, room comfort

April 2025

it was an excellent hotel in a prime location. The rooms were very comfortable with the exception of the musty smell. The room needs to be aired out with some fresh air. The destination fee allows $40 a day for food and drink, $5 in the market, free beach chairs and umbrellas and free bike rental every day of your stay.
Stayed 3 nights in Apr 2025