This smoke-free aparthotel features a business center, concierge services, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. The apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a Smart TV with digital channels. A TV, a coffee/tea maker, and a hair dryer are among the other amenities available to guests.
This aparthotel offers 5 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations at this 3-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.
This San Juan aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with digital channels.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. This business-friendly aparthotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary uncovered self parking is available on site.
This aparthotel is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Onsite parking includes off-street options
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Microwave
Mini-fridge
Stovetop
Bedrooms
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch smart TV with digital channels
Laundry
Laundry facilities
Work spaces
Business center
Desk
Comfort
Air conditioning
Pets
Pet friendly
Welcoming dogs only
Fee: USD 25 per accommodation per night
Suitability/Accessibility
No elevator
Smoking not allowed
Services and conveniences
Concierge services
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 units
Banquet hall
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 45 at check-out
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of USD 25 per accommodation, per night
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 12 percent
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 25 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 660937638
We should mention
This property does not have elevators
Property is also known as
Lofts At San Agustin San Juan
Lofts At San Agustin Aparthotel
Lofts At San Agustin Aparthotel San Juan
Lofts At San Agustin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We arrived at night, which made it difficult to find, but when we did arrive, the site was great. The place was clean, and we received effective communication when an issue arose.
Great place if you're looking for something nice and affordable. This isn't a 5-star hotel but if you want to stay near the locals and be close to the main roads this is a good place to stay my only complaint is that the bathroom was a bit small but it wasn't an issue.
Bars in the first floor noice all day and night lots of mosquitoes in the room and they doing construction at 7 am every day! Highlight the small food stop next door great drinks (las puertas cafe)
Ownership of the property changed days before my trip and I was not afforded the services available under the previous ownership. Incomplete self check in instructions were texted so I was unable to check in when I landed and had to pay for a night at another hotel. The WI FI was unreliable and out half the time of my stay.
Property was very nice and spacious and clean , great for people who want to take in the San Juan scenery. The staff was super nice and approachable. Can be confusing at first when getting dropped off from airport but once you find it you're golden. Only problem with the property and it was so minor was that the outlets ( only like 2 outlets didn't work ) very minor inconvenience besides that great stay would recommend
Loved the apartment, plenty of room. The balcony was a plus as was the parking lair available. Great communication with management. Easy check in/out. Treated amazingly by staff and locals in the area. Great location. Would definitely recommend. Looking forward to another stay in the future
The property was clean. The Staff we're all amazing. They made sure to check in with you every day. If anything was needed it was done with no hesitation. Three of us stayed for 6 nights. The bathroom was a bit small and not much room to put clothes away but thats not to much of a problem. We would definitely stay there again in the future. 15 minute walk to the port of old san Juan if you didn't want to drive there.
The communication from the staff is great. The property could have improvements with upkeep and maintenance. There were ants on the upper loft and the area is not the nicest.