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Aparthotel

Hugo's Rental

2.0 star property

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Terrace/patio
Presidential Apartment, City View | 1 bedroom, free WiFi, bed sheets
Presidential Apartment, City View | Living area
Presidential Apartment, City View | Private kitchen | Microwave
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
$219
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Room

1 bedroom, free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View | 1 bedroom, free WiFi, bed sheets

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, free WiFi, bed sheets

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • 1195 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, free WiFi, bed sheets

Comfort Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio

Classic Studio | 1 bedroom, free WiFi, bed sheets

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | 1 bedroom, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room | 1 bedroom, free WiFi, bed sheets

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room | 1 bedroom, free WiFi, bed sheets

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio | 1 bedroom, free WiFi, bed sheets

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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  • Air conditioning
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About this property

Hugo's Rental

Aparthotel in Old San Juan
A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hair dryer, and a shower. Housekeeping is available on request.
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Hugo's Rental features a microwave in a common area. Wireless Internet access is complimentary.

Hugo's Rental is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 609095100

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 218 reviews
Rating 8 - Good. 39 out of 218 reviews
Rating 6 - Okay. 10 out of 218 reviews
Rating 4 - Poor. 5 out of 218 reviews
Rating 2 - Terrible. 3 out of 218 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy, Alvin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cute place and great location. They were very helpful with storing our bags outside of check in and check out times. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This place was perfect! I wanted to experience Old San Juan and this place was the perfect location. You literally step on to the bustling street to wonderful experience. The bed was comfortable and the ac was heavenly. There is a small fridge in the room for cool drinks. We stayed 2 nights, which was perfect for us. There is a parking garage just a few blocks away. We were able to see the sights and experience the night life. There room is odd, it had no windows but that let us sleep late without any morning light. It was narrow with a high ceiling. For a country girl, it was an urban adventure. No patio but a cute courtyard in the community space. Just what I was looking for in this experience that was different from my usual. Communication was great. We had entry codes and wifi information early, so easy to get in and settled easily. Highly recommend for this type of adventure, so quiet but steps from everything you want from Ols San Juan. It was exactly the experience I was looking for in Old San Juan.
Stayed 2 nights in May 2025

10/10 Excellent

Robert William Quinn

Stayed 2 nights in May 2025

10/10 Excellent

Ha Uyen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hugo’s location is superb, walkable in Old San Juan anywhere. Communication with property manager/owner was very prompt. Easy self check-in/out. My only complaint is that there were sands/something on the bed and towels when we arrived, which later found out to be likely from the ceiling. Hugo staff came in to change the sheets and replaced towels as requested very promptly. I was very pleased with this stay and would highly recommend Hugo and would definitely return. Bonus, paid parking garages are also within a few minutes walk. Very convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Madonna

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great place!
Stayed 1 night in May 2025

10/10 Excellent

Melody

Stayed 1 night in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and easy communication
Stayed 1 night in Apr 2025

8/10 Good

Alby

Liked: Cleanliness, room comfort
Todo bien en general Deben añadir cafertera y servicio en el area donde esta el microhondas
Stayed 1 night in May 2025

8/10 Good

Dahlia

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Carl, San Francisco

Liked: Cleanliness, property conditions & facilities
excellent location, right inside the historical district and within walking distance to the Castle.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ilah, River Forest

Liked: Cleanliness, property conditions & facilities
Hugo’s rental was amazing! I am so glad we opted to rent this apartment instead of getting a hotel room in the hotels area in San Juan. Hugo’s is very convenient to everything you want to do in Old Town. Walkable, so many dining options nearby, grocery stores, and the balcony is everything!!! We loved our stay and would not stay anywhere else in Old Town but Hugo’s Rental on next visit.
Stayed 5 nights in Mar 2025

8/10 Good

melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Buen lugar para quedarse, limpio y centrico.
Stayed 2 nights in May 2025

6/10 Okay

Donald, New York

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Accommodating facility - clean. However my room hand no windows. Extremely high ceiling.
Stayed 1 night in Apr 2025

10/10 Excellent

PATRICIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a large size! The air conditioner worked wonderfully. Everything was very clean. The room had no window for a street view but there was a window for the patio area which was super cute. The location was perfect, I was able to stop at my room multiple times throughout the day for bathroom breaks or to drop/pick stuff up. I highly recommend this spot
Stayed 3 nights in Apr 2025

10/10 Excellent

Cierra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Hugo’s rentals! The host was very responsive and communicative and we appreciated the location being so close to everything. We originally wanted a room on the 2nd floor because of the balcony but we had a lot of luggage so we liked the first floor option better. They kept our luggage on the last day so that we could explore more and check out later and we appreciated that. The wifi wasn't as strong as we would have liked but that is a small thing compared to the overall experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Landy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was at the center of old San Juan.
Stayed 3 nights in Apr 2025

8/10 Good

Drishti

Traveled with group
Liked: Cleanliness, property conditions & facilities
Had a good time here, just that bed was a bit creaking.
Stayed 2 nights in Apr 2025

8/10 Good

Rematha

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kellie Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was just absolutely beautiful they were very communicative and overall a great place to stay very walkable area
Stayed 4 nights in Apr 2025

10/10 Excellent

Lidia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really pretty and hygenic, really close to everything!
Stayed 4 nights in Apr 2025

10/10 Excellent

anahi

Liked: Cleanliness, property conditions & facilities
Really great place.
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in old San Juan, they were very accommodating to hold our luggage until check in time, the only downfall of the property is you have to haul your luggage up the stairs.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacklyn Diogena

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I greatly enjoyed our stay at Hugo’s. Maricruz was incredibly helpful and informative. The place was in a great location close to everything. My husband wanted something different from the traditional hotel stay and this was it. We would definitely stay here again!
Stayed 2 nights in Apr 2025