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Hotel El Convento

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, sun loungers
Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Catedral Basilica Menor de San Juan Bautista
    1 min walk
  • Calle Fortaleza
    2 min walk
  • Plaza de Armas
    2 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    17 min drive

Room options

View all photos for Garden Terrace

Garden Terrace | In-room safe, individually decorated, individually furnished, desk

Garden Terrace

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room | In-room safe, individually decorated, individually furnished, desk

Junior Single Room

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Queen Vista | In-room safe, individually decorated, individually furnished, desk

Queen Vista

  • 301 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Decanter Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1010)
The price is $211
per night
$256 total
includes taxes & fees
Dec 9 - Dec 10
Decanter Hotel

About this property

Hotel El Convento

4.5-star hotel in Old San Juan
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space.
Hotel El Convento offers 58 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel El Convento provides a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a library, a terrace, and multilingual staff.

Hotel El Convento is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Patio del Nispero - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1004 reviews" "
Rating 8 - Good. 199 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny if you want to enjoy Viejo San Juan. Staff was always willing to help and provide suggestions if needed. The hotel is one of a kind in architecture and decor with restaurants and a bar in the courtyard. No complaints and would love to visit again!
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The history of the hotel is very unique. It is very well located with easy walking distance to El Morro, the port, restaurants and shopping. The staff is courteous and responsive. My only issue is service at the hotel restaurant is incredibly slow, it took a full 2 hours for breakfast. Perhaps it was just a bad day. I would stay at El Convento again.
Stayed 2 nights in Aug 2024

8/10 Good

ALBA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

adeline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly and helpful staff. The elevators were not working to our floor so we needed help carrying our luggage. Parking is non existent, so we had to drive around and thankfully found a parking garage with available parking space. The parking is a little difficult to find if you drive your own car and or go on a popular time of year. The hotel overall is a beautiful place, and very clean and you can literally walk everywhere from there.
Stayed 1 night in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! We loved the experience
Stayed 2 nights in Aug 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time during Tropical Storm Ernesto
Awesome experience every time. Polite & professional staff, from front desk to housekeeping to wait staff and even the gardeners! This stay we experienced for first time a tropical storm(Ernesto) while at El Convento. We were very fortunate to be there. The back up power generator kicked on automatically & it was like the power never went. For this reason and watching news about power loss & floods, we stayed extra night, comfortably. Excelente! 👍
Stayed 1 night in Aug 2024

6/10 Okay

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upon check out we wanted to go to the pool area and were denied access. Restaurant is ok as main restaurant closed down. We were denied late check out after we were told to call the morning of check out. Room was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful, and the location is perfect for exploring Old San Juan.
Stayed 1 night in Aug 2024

6/10 Okay

alex, RIDGEWOOD

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, our ac wasn’t working properly and we got downgraded.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across the cathedral with great customer service!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nevada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool building, wonderful convenient location!
We had a great stay at El Convento. It was super clean, the rooms were very quiet at night, and the staff was outstanding and were quick and friendly to assist. The hotel restaurant is tasty for a quick breakfast. We would definitely stay here again next time we come to Old San Juan.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gisela, charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Nice staff, very helpful, comfy bed and gorgeous room. The view from the top is priceless and the kitty roaming around was the cherry on top! Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia G

Liked: Cleanliness
Wonderful
Stayed 10 nights in Jul 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Amenities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact rhat from the hotel you can basically walk around all Old San Juan with no transportation needed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fengtong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the workers were helpful and polite to help enjoy our stay in the hotel and in old San Juan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Liza I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Brittan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time with family
Very accomodating with our 3 rooms and 2 todlers. Loved the wine & cheese at 5pm every day. Pool was perfect size for toddlers.
Stayed 2 nights in Jul 2024

10/10 Excellent

omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Very beautiful and exactly what I was looking for while staying in old San Juan. The rooms had everything we needed and room service was great! The AC was amazing!!! The staff were so nice and accommodated unexpected changes we encountered with no issue! Cute bar area and pool was super cute on the rooftop and oversees the ocean and city! Will definitely be staying here on my next trip!
Stayed 4 nights in Jul 2024

6/10 Okay

Fabrice

Air conditioning very bad and noise Screen failure
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly romantic
My second stay at this beautiful, romantic, transporting hotel, location can’t be beat, service consistently thoughtful and professional, restaurant is lovely, wine hour on the terrace features views and really good cheese, not a single off note, just a really wonderful place to stay.
Stayed 1 night in Jul 2024