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Home2 Suites By Hilton San Juan

3.0 star property

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Photo gallery for Home2 Suites By Hilton San Juan

Exterior
Private kitchen
Private kitchen
Reception
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1003 E. Carroll Rd, San Juan, TX, 78589
  • Basilica of Our Lady of San Juan del Valle
    ‪2 min drive‬
  • McAllen Medical Center
    ‪7 min drive‬
  • La Plaza Mall
    ‪8 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Bed sheets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing)

Living area

Studio Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Living area

Studio Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Bed sheets

Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub

Bed sheets

Suite, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Bed sheets

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing)

Bed sheets

Suite, 1 King Bed (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

Bed sheets

Studio, 2 Queen Beds, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

Bed sheets

Studio, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Radisson Hotel McAllen Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, (1000)
$121 nightly
The price is $121 total
includes taxes & fees
Radisson Hotel McAllen Airport

About this property

Home2 Suites By Hilton San Juan

3-star San Juan hotel with outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Home2 Suites By Hilton San Juan offers 101 accommodations. Televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites By Hilton San Juan features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is served on weekends. This San Juan hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites By Hilton San Juan is a smoke-free property.

A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Home2 Suites By Hilton Juan
Home2 Suites By Hilton San Juan Hotel
Home2 Suites By Hilton San Juan San Juan
Home2 Suites By Hilton San Juan Hotel San Juan

Home2 Suites By Hilton San Juan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 203 out of 230 reviews
Rating 8 - Good. 14 out of 230 reviews
Rating 6 - Okay. 8 out of 230 reviews
Rating 4 - Poor. 2 out of 230 reviews
Rating 2 - Terrible. 3 out of 230 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping center. Many restaurant options. Brand new hotel. Nightly social hour with finger foods and drinks. Staff was very nice, friendly and respectful.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very elegant and beautiful.
Stayed 1 night in Mar 2025

2/10 Terrible

Fidel

Stayed 1 night in Mar 2025

10/10 Excellent

Joelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, very clean, friendly.. restaurants were just a walk away from the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. The hotel was clean, quiet, and pet-friendly. The breakfast and amenities were good, and check-in and check-out were quick and easy. The front desk staff were very courteous.
Stayed 3 nights in Mar 2025

10/10 Excellent

everardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

10/10 Excellent

karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
everything was so clean and good
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Cristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Feb 2025

4/10 Poor

Isaac

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They didn’t clean or make the beds, they just put blanket on top and called it made. When asked for extra towels they were out. Didn’t vacuum the room. Some of the staff were rude and some staff were real polite and nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Cathey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Dec 2024