Hampton Inn & Suites San Juan

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hampton Inn & Suites San Juan

Beach nearby
Lobby
Outdoor pool, sun loungers
View from room
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Hot Tub
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    3 min walk
  • Pine Grove Beach
    5 min walk
  • Carolina Beach
    10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    10 min walk

Room options

Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a spa tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1049 out of 1478 reviews" "
Rating 8 - Good. 282 out of 1478 reviews" "
Rating 6 - Okay. 77 out of 1478 reviews" "
Rating 4 - Poor. 35 out of 1478 reviews" "
Rating 2 - Terrible. 35 out of 1478 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Radica

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, check in was fast, didnt have to wait until 4 and the rooms are very clean and big. Not to mention the free breakfast and happy hour from 4 to 7 . We loved the swim up bar as well as free towels and umbrella for the beach which is walking distance. I cant wait to visit Puerto Rico again because we will be staying here.
Stayed 2 nights in Aug 2024

8/10 Good

Dimitrios Marios

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!! Clean and in quiet area.
Stayed 8 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing we loved everything about the hotel. Beach close by and food..
Stayed 5 nights in Aug 2024

6/10 Okay

Glorimar

Liked: Staff & service
The staff is excellent but the bed are extremely uncomfortable. I didn’t rest and I woke up with back pain. Room 208 the bed is like a rock
Stayed 1 night in Aug 2024

10/10 Excellent

GILBERT VEGA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is clean, well kept, the suite was great. The staff was professional and courteous.
Stayed 4 nights in Aug 2024

10/10 Excellent

Octavia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good complimentary breakfast. Customer laundry room, close to the airport and other food and shipping areas
Stayed 1 night in Aug 2024

10/10 Excellent

Coralys

OMG so nice, clean. Very welcoming. Breakfast is very good. A lot of choices and different fresh menu every day. Pool very nice area. It’s clean and organized. Have a DJ too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect in every way. The pool area was very nice and clean. Happy hour was always awesome and convenient! We would like to praise the staff that worked at breakfast and also the staff at the grill by the pool. They were the best! Nice, helpful and welcoming!
Stayed 6 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, great food at the restaurant on site. I am definitely coming back👍
Stayed 1 night in Aug 2024

8/10 Good

Maribelen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed for a night before our cruise. Close to restaurants and the beach was a few blocks away. Breakfast was good and they gave the ladies roses for Mother's Day. It was a nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Xiu Min

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Binu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property and amazing staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Neelaabh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but breakfast was ok
Stayed 7 nights in Jul 2024

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Easy to access friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Patrice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff were great The pool was not cleaned and contained alot of debris make hot tub was so cloudy that i didn’t feel comfortable getting in
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and efficient staff got us checked in early. Swim up bar was beautiful. Lots of dining options right across the street. A quick Uber to Old San Juan. Happy hour was a fun touch!
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was awesome especially the pool and happy hour .clean
Stayed 4 nights in Aug 2024

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, staff & service
Too many fees/ uncomfortable beds
The beds where very uncomfortable, small and hard. The condition of the rooms vs all the extra fees they charge are ridiculous. My husband was fuzzed about a drink because an employee allowed him to take it until he found his wallet. When he tried to pay another employee told him to “not do that again” instead of offering him to add it ti the room. The only good thing is the breakfast and the location.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn't like was the parking charge
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosario

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024