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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Beach nearby, white sand, beach umbrellas, beach towels
Free daily buffet breakfast
Lobby
Lobby
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Housekeeping
  • Parking available
$201
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(30 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(11 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Premium Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(179 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(108 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites San Juan

3-star hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite.
Hampton Inn & Suites San Juan offers 202 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17.84 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17.84 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1444 out of 2069 reviews
Rating 8 - Good. 400 out of 2069 reviews
Rating 6 - Okay. 120 out of 2069 reviews
Rating 4 - Poor. 58 out of 2069 reviews
Rating 2 - Terrible. 47 out of 2069 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the hotel was very clean.
Stayed 4 nights in May 2025

10/10 Excellent

Gulizar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived everything was flawless. The staff was incredibly welcoming, the room was spotless and stylish. Every detail was thoughtfully done. We felt pampered, relaxed, and genuinely cared for. I can’t wait to return!
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel staff and nice facilities. Happy hour everyday for guests was a nice touch.
Stayed 5 nights in May 2025

6/10 Okay

TaKecia

Stayed 3 nights in May 2025

10/10 Excellent

Michael, cranston

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place and food was amazing! Be back soon
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Staff was friendly and helpful, guiding us to delicious restaurants and any other local questions we had. The location is a 5 minute walk to a beautiful beach and using the vouchers for lounge chairs and an umbrella was easy. The buffet breakfast and happy hour offered great variety. The room for 5 for us perfectly. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet at night comfortable accommodations also clean.
Stayed 1 night in May 2025

8/10 Good

Joyce

Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I will definitely come back to Hampton inn in San Juan! The staff was amazing and very welcoming! Breakfast many different options!
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, nice room, pool and hot tub quiet, happy hour was nice with snacks for adults and kids
Stayed 4 nights in May 2025

10/10 Excellent

Nadeschka

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great, especially with two small children. They had many options to choose from. We loved having a pool with late hours to allow us to take advantage of extra swim time after dinner.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to most amenities.
Stayed 1 night in May 2025

8/10 Good

Analia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

Taylor

Stayed 4 nights in May 2025

8/10 Good

CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xx
Stayed 4 nights in May 2025

2/10 Terrible

Teresa, Lorain

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I did not liked anything about this experience with Expedia especially when I arrived in Puerto Rico. I would say that’s when I experienced the worst service starting at the airport, the rental, and our hotel. I need to file a complaint about this specific trip. I need a representative from Expedia to contact me as soon as possible. I know that I am ready to delete and never use your services again. Teresa Pagan 440-320-9866
Stayed 8 nights in May 2025

8/10 Good

Evette

Stayed 6 nights in May 2025

8/10 Good

Evette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hampton Inn and Suites. I don’t like that you have to pay for parking but they did provide us with free breakfast daily and Happy Hour from 5:00-7:00. I also wish there was a place to hang wet bathing suits in the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Tanisha

Stayed 3 nights in May 2025

8/10 Good

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning, brakefast, the people in the cafeteria.
Stayed 5 nights in May 2025

10/10 Excellent

Kristyna Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lisleaned

Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed the stay. The only thing was the loudness of the airplanes which I could understand because the airport is near by besides if you can overlook that and willing to wait for the airplane to pass by before hearing or talking to the other person lol
Stayed 7 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Omg i want to go back so many amenities
Stayed 2 nights in May 2025