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Hampton Inn & Suites San Juan

3.0 star property

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Photo gallery for Hampton Inn & Suites San Juan

Lobby
Outdoor pool, sun loungers
Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing
Lobby
Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
6530 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪1 min drive‬
  • Carolina Beach
    ‪1 min drive‬
  • Casino del Mar at La Concha Resort
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Premium Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing

Premium Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

View from room

Suite, 2 Double Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn & Suites San Juan

Hotel in Isla Verde
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hampton Inn & Suites San Juan offers 201 accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hampton Inn & Suites San Juan provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites San Juan has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Caña de Azucar Pool Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Caña de Azucar Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 125

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16 per night
  • Late check-out fee: USD 125 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Hotel San Juan
Hampton Inn Hilton San Juan
Hampton Inn San Juan
San Juan Hampton Inn
Hampton Inn Hilton San Juan Hotel
Hampton Inn San Juan Puerto Rico Hotel
Hampton Inn Puerto Rico Hotel
Hampton Inn San Juan Puerto Rico
Hampton Inn Puerto Rico
Hampton Inn Suites San Juan Puerto Rico
Hampton Inn Suites by Hilton San Juan
Hampton Inn San Juan Puerto Rico Resort Carolina
Hampton Inn San Juan Puerto Rico Resort
Hampton Inn San Juan Puerto Rico Carolina
Hampton Juan Puerto Rico Caro
Hampton Inn Suites San Juan
Hampton & Suites Juan Carolina

Hampton Inn & Suites San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1297 out of 1833 reviews
Rating 8 - Good. 352 out of 1833 reviews
Rating 6 - Okay. 98 out of 1833 reviews
Rating 4 - Poor. 47 out of 1833 reviews
Rating 2 - Terrible. 39 out of 1833 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alfredo

Stayed 1 night in Mar 2025

10/10 Excellent

Giambi

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like paid parking.
Stayed 7 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with bar and grill and has nice breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Traveled with partner
Veryfriendly
Stayed 1 night in Mar 2025

10/10 Excellent

Jo-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was nice, the whole property was very clean and well taken of.
Stayed 1 night in Mar 2025

10/10 Excellent

Gipsys

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to be relaxing and enjoying vacations
Stayed 2 nights in Mar 2025

10/10 Excellent

Russell

Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Amazing pool bar and grill - friendly and helpful staff. Very clean and well kept room
Stayed 1 night in Mar 2025

10/10 Excellent

candida

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything except that there is no signage about tou having access to the chairs at the beach we found out out last day. They have happy hour they tell you one drink per person but there is no consistency on keeping this policy. This is the reason why I gave them 3 starts on service. Breakfast amazing and people there we love them.
Stayed 4 nights in Jan 2025

8/10 Good

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made the Hampton Inn a great place to stay. The happy hour was the best. Will be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey clean and comfortable. The foundation of the beds were a little shaky.
Stayed 4 nights in Feb 2025

10/10 Excellent

harrison jerome

Stayed 3 nights in Feb 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, staff and atmosphere
Stayed 1 night in Mar 2025

8/10 Good

Callie

Traveled with family
Liked: Amenities
When we first check in and was given a room it had a black substance on the ceiling. We had to afl for another room and none was available. So once we ask for a suite that was available and cost an extra $40 per night. The suite was very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Yonges, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Optimum clean! And Denisse in the front Desk has the best customer service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacques, Montreal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel. Clean room and bathroom, courteous staff. All amenities accessible.
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD, Griffin

Liked: Cleanliness, property conditions & facilities
Small pool and Jacuzzi needs service..
Stayed 4 nights in Feb 2025

2/10 Terrible

Leslie

Stayed 1 night in Feb 2025

4/10 Poor

theodore

Business traveler
Disliked: Staff & service
This is not a good hotel. The room was noisy and not especially clean. Breakfast is limited. Front desk, staff not helpful. In general, avoid it’s possible, if nothing else is available it is tolerable for one night
Stayed 1 night in Feb 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff was very helpful. Clean. Breakfast every morning was awesome and free happy hour every day 5-7pm. Food and drinks at the swim up restaurant bar also great, as was the pool area and fitness room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marlon

Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service! Smooth check in with such a nice and hospitable front desk staff (Denise) and happy hour was a great time to walk in! We were here for only one night at the end of our trip in Puerto Rico, and were exhausted so decided to eat dinner at the pool bar. It exceeded our expectations.staff was wonderful! Food was delicious.
Stayed 1 night in Feb 2025

4/10 Poor

Natacha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service. Pool is so small and the rooms are dirty. I found a ball of hair behind the bathroom door, a hair comb on the floor next to the TV, the breakfast was cold. Don’t recommend unless is a last minute trip.
Stayed 3 nights in Feb 2025