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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Enjoy refreshments on the balcony with a view, featuring a table and a potted plant.
Guests can enjoy cooking and dining in this well-equipped kitchen area, featuring a range, wine, and fresh produce.
Step up to a traditional interior with a classic staircase and cozy seating area.
Kitchen features a refrigerator, microwave, and tiled floor.
Relax in a traditional space with a sofa, armchairs, and dining area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | 1 bedroom, individually decorated, individually furnished, free WiFi

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Felipe (Interior Room)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | 1 bedroom, individually decorated, individually furnished, free WiFi

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

La Princesa (Interior Room)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | 1 bedroom, individually decorated, individually furnished, free WiFi

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1110 reviews
Rating 8 - Good. 254 out of 1110 reviews
Rating 6 - Okay. 94 out of 1110 reviews
Rating 4 - Poor. 27 out of 1110 reviews
Rating 2 - Terrible. 35 out of 1110 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! But only thing is the beds are not Sturdy and when moving around, the bed squeaks and make noise!
Stayed 1 night in Apr 2025

6/10 Okay

Scott

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn’t love the amenities. Not a lot of hot water, no pressure in shower, no power at all in the hair dryer and very dim lights.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente! Hermoso lugar, todo súper limpio y confortable. Personal muy amable
Stayed 3 nights in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Apr 2025

2/10 Terrible

Carissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Should not be open. Filthy, unkept , unprofessional staff. Do not pay to stay here . When we arrived over 400.00 in mysterious hotel charges were due that were not covered with my initial payments to book. Upon leaving they wanted an additional 75 dollars for keys to be re numbered stating it was policy. Odd individuals paced the halls all night and mgmt did nothing . Doors to rooms do not stay shut
Stayed 3 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The ambiance is peaceful. Check in and check out was a breeze. Will definitely stay again
Stayed 1 night in Apr 2025

6/10 Okay

Giulliano

Liked: Cleanliness, staff & service
I was looking forward to the stay but unfortunately there was a blackout and we had to request a refund.. I like to say the staff was great really friendly so I will return again to give it a shot..
Stayed 1 night in Apr 2025

10/10 Excellent

Thornton, Norfolk

Stayed 1 night in Apr 2025

8/10 Good

Fabian

Stayed 1 night in Apr 2025

8/10 Good

John, Prosper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Rick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenience!!!!
Stayed 1 night in Mar 2025

2/10 Terrible

Alaska

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property need improvement. The beds horrible, very noise the bed. The fan dont work, the AC dont work more than 70. I wont recommend this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 6 nights in Mar 2025

2/10 Terrible

Lynn

Stayed 1 night in Mar 2025

10/10 Excellent

leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modestly priced to be smack dab in the middle of old San Juan
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall vibe and location was great for old San Juan - the inside was amazing with a lofted (open air room) and 2 bedrooms. The only downside was the noise all night long (we stayed on a wednesday night) which made the lofted room pretty loud as a result. Also, didn't have access to the crib we requested when booking (my bad for not following up on this!) - but we made do as we were only staying for one night!
Stayed 1 night in Apr 2025

10/10 Excellent

Renee, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a reslly good hotel which is near everything. Highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff...very helpful
Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Liked: Cleanliness, room comfort
Disliked: Staff & service

OK if you can tolerate the quirks

Fortaleza Suites is a somewhat quirky hotel, very conveniently located in Old San Juan. The key system was unusual, the room key was stored in a 4 digit lockbox outside the room. With no deadbolt on the door, I would be concerned about security except everyone must pass the front desk, and the outside door is locked much of the time. Our room had a refrigerator, and there is a common area with a kitchen with microwave, shared dishes, and tableware. Buying frozen dinners at a nearby supermercado and heating them worked well for us one night for dinner, rather than paying Old San Juan prices at a restaurant. Not so good, but tolerable, was the shortage of electric outlets. We had to unplug a dehumidifier to have a place to charge phones overnight. This issue is mitigated by outlets and a charging station in the common area. Marks against include the non-working TV, apparently the Dish box was out and couldn't be replaced in the three nights we were there. The plumbing was flaky. The shower worked at a light but ok pressure, with the temperature fluctuating whenever someone else used water. There was a clearly long standing leak from the pipe holding the shower head. And they asked that used toilet paper be disposed in a garbage can rather than the toilet, due to sensitive pipes. Worst was the lack of housekeeping service. Asked daily via text if we wanted service, we said no once and yes the next, but the room (including toilet paper bucket) was never cleaned.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenny

Stayed 1 night in Mar 2025

2/10 Terrible

brice

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
It is impossible to sleep while the nightclub across the street makes the walls pound until 1:00 am. The owner refused to address the issue and wouldn’t respond to my request to cancel my second nights stay.
Stayed 1 night in Apr 2025