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Fortaleza Suites

3.5 star property

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Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Presidential Suite | Living room | TV
Lobby
Fortaleza Suite | Private kitchen | Microwave
Presidential Suite | Private kitchen | Microwave

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪2 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | 1 bedroom, individually decorated, individually furnished, free WiFi

Plaza Colon

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Felipe (Interior Room)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | 1 bedroom, individually decorated, individually furnished, free WiFi

San Sebastian Suite

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | 1 bedroom, individually decorated, individually furnished, free WiFi

La Princesa (Interior Room)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Luna (Interior View)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | 1 bedroom, individually decorated, individually furnished, free WiFi

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | 1 bedroom, individually decorated, individually furnished, free WiFi

Economy Room

7.8 out of 10
Good
(9 reviews)
  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | 1 bedroom, individually decorated, individually furnished, free WiFi

Sol (Interior View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Armas Hotel

  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (234)
$173 nightly
The price is $173 total
includes taxes & fees
Armas Hotel

About this property

Fortaleza Suites

3.5-star guest house in Old San Juan
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Fortaleza Suites features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. This Colonial guesthouse also offers express check-out, a microwave in a common area, and a water dispenser.

Fortaleza Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1091 reviews
Rating 8 - Good. 253 out of 1091 reviews
Rating 6 - Okay. 93 out of 1091 reviews
Rating 4 - Poor. 27 out of 1091 reviews
Rating 2 - Terrible. 35 out of 1091 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this old style boutique hotel. Took a while to check in but worth the wait. Right in the heart of Old San Juan. Walkable to everything. Perfect hotel location and super cute.
Stayed 1 night in Mar 2025

10/10 Excellent

Alla, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Frederick, Franktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Mar 2025

8/10 Good

Eugenia E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The front staff were exceptionally nice!! The kitchen and room itself were very nice, would definitely stay again!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

FERNANDO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love It The Full Package.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Shower handles were loose. Water temperature would vary from freezing cold to scalding hot within minutes depending on the water supply demand (if several guests were using the water at the same time). There was a pipe running along the ceiling that dripped condensation on us. There was a lounge area right outside our room, and were either kept awake late or woken early by other guests talking. We were instructed that the AC unit in the room was not to be any lower than 70F. The hair dryer provided in the room had a plug that was beginning to fall apart, and wires inside were beginning to be exposed. The front desk staff was friendly and helpful up until the last morning when we checked out at 5:00 AM to catch an early AM flight. At that time, front desk attendant was sleeping at the desk and completely confused when I explained I was checking out. The location of the property was very convenient. I would not recommend this property.
Stayed 4 nights in Mar 2025

8/10 Good

susana, seffner

Liked: Cleanliness, staff & service
Cute place
Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

David Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff here were very helpful and friendly! Laundromat on the second floor-pizza Parler- coffee shops-cruise port very close. My wife and I love this hotel and we love Viejo San Juan!
Stayed 10 nights in Mar 2025

10/10 Excellent

Jose, Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Yudelky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

We were in the 3 queen suite and it was amazing! Balcony over the street below was great. Only downfall was that the noise at night was loud from the party below. We would definitely stay again!
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jenna

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We stayed in the smallest room, #14. It was very small for two people. I would recommend it for a one night stay maximum. Overall, the property was very nice and had a convenient location. It was fine for our one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Klaryssa

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great stay!! Thank You
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores family review

Overall very nice stay. Would have liked more water pressure for my shower.
Stayed 1 night in Mar 2025