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Ficus Hotel

3.0 star property

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Photo gallery for Ficus Hotel

Standard Room, 1 Queen Bed | 1 bedroom, desk, bed sheets
Reception
Exterior
1 bedroom, desk, bed sheets
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$147
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • Plaza las Americas
    ‪3 min drive‬
  • University of Puerto Rico
    ‪4 min drive‬
  • Jose Miguel Agrelot Coliseum
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, desk, bed sheets

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ficus Hotel

3-star hotel in Puerto Nuevo
Along with concierge services, this smoke-free hotel has a 24-hour front desk and ATM/banking services. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request.
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Ficus Hotel features a vending machine, concierge services, and an ATM. Public areas are equipped with complimentary wireless Internet access.

Ficus Hotel is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 25 per night)
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Ficus Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 340 reviews
Rating 8 - Good. 83 out of 340 reviews
Rating 6 - Okay. 56 out of 340 reviews
Rating 4 - Poor. 28 out of 340 reviews
Rating 2 - Terrible. 38 out of 340 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Elvin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Estaba limpio pero sin mucho que apreciar….
Stayed 1 night in May 2025

8/10 Good

Carmen

Stayed 2 nights in May 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness
Great location and so close to the cancer center. I did know there area so it was difficult to get to the hotel. Staff was friendly in person but no one answers the call when you dial in. Parking seemed inconvenient but we managed. Overall a good place to stay if you need to use any of the local hospitals.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2025

6/10 Okay

Ashly

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a hospital and you have to pay for parking. The showers are small.
Stayed 1 night in May 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
No eating places close by
Stayed 1 night in May 2025

10/10 Excellent

ashley

Stayed 5 nights in Apr 2025

8/10 Good

Betzaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt secure and safe. The ice machine was not working, which was an inconvenience. Also, I suggest putting a telephone in the room so someone doesn’t have to get out of their room go to the front desk to ask for stuff definitely more dining options and the parking in the back that’s a dollar should be a little bit more secure on the weekends very spooky Looked unsafe. I had to pay two dollars an hour so I was near the hotel and felt safer.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everythign was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

G Nylsa

Stayed 3 nights in Apr 2025

8/10 Good

eliasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ciera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great and relaxing bed
Stayed 1 night in Apr 2025

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful.

The room was dirty and smelled like cigarettes. The entire place was dirty. None of the vending machines worked. Only stay because I got there at 1:30am and there was no availability anywhere else due to the power outage.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Stayed 1 night in Apr 2025

2/10 Terrible

Maitreya

There was no room available for my reservation
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Business traveler
Liked: Amenities
Convenient because on hospital grounds, but no good dining areas only fast food
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The toilet and Coffe maker weren’t working
Stayed 1 night in Apr 2025

4/10 Poor

Ricardo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Habian pelos que no eran nuestros en el baño desde nuestra llegada
Stayed 2 nights in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

8/10 Good

Greg

Traveled with family
Liked: Staff & service
The staff and service was very good. Location was not the greatest kind of hidden out of the way and attached to the hospital was a little interesting
Stayed 1 night in Mar 2025

8/10 Good

madelene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay when you have an emergency at the hospital.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Feb 2025

8/10 Good

Raquel

Stayed 1 night in Mar 2025