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Ficus Hotel

3.0 star property

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Photo gallery for Ficus Hotel

Standard Room, 1 Queen Bed | 1 bedroom, desk, bed sheets
Reception
Reception
1 bedroom, desk, bed sheets
Exterior

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Paseo Dr Jose Celso Barbosa, San Juan, San Juan, 00921
  • Plaza las Americas
    ‪3 min drive‬
  • University of Puerto Rico
    ‪4 min drive‬
  • Jose Miguel Agrelot Coliseum
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, bed sheets

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, desk, bed sheets

Standard Quadruple Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, desk, bed sheets

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ficus Hotel

3-star hotel in Puerto Nuevo
Along with concierge services, this smoke-free hotel has a 24-hour front desk and ATM/banking services. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request.
Ficus Hotel offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Ficus Hotel features a vending machine, concierge services, and an ATM. Public areas are equipped with complimentary wireless Internet access.

Ficus Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 25 per night)
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25.00 per night(10 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Ficus Hotel Hotel
Ficus Hotel San Juan
Ficus Hotel Hotel San Juan

Ficus Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 320 reviews
Rating 8 - Good. 79 out of 320 reviews
Rating 6 - Okay. 52 out of 320 reviews
Rating 4 - Poor. 27 out of 320 reviews
Rating 2 - Terrible. 37 out of 320 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everythign was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

G Nylsa

Stayed 3 nights in Apr 2025

8/10 Good

eliasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ciera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great and relaxing bed
Stayed 1 night in Apr 2025

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful.

The room was dirty and smelled like cigarettes. The entire place was dirty. None of the vending machines worked. Only stay because I got there at 1:30am and there was no availability anywhere else due to the power outage.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Stayed 1 night in Apr 2025

2/10 Terrible

Maitreya

There was no room available for my reservation
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Business traveler
Liked: Amenities
Convenient because on hospital grounds, but no good dining areas only fast food
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The toilet and Coffe maker weren’t working
Stayed 1 night in Apr 2025

4/10 Poor

Ricardo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Habian pelos que no eran nuestros en el baño desde nuestra llegada
Stayed 2 nights in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

8/10 Good

Greg

Traveled with family
Liked: Staff & service
The staff and service was very good. Location was not the greatest kind of hidden out of the way and attached to the hospital was a little interesting
Stayed 1 night in Mar 2025

8/10 Good

madelene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay when you have an emergency at the hospital.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Feb 2025

8/10 Good

Raquel

Stayed 1 night in Mar 2025

6/10 Okay

Beatriz

Stayed 1 night in Mar 2025

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities
Food places around the are and gas station
Stayed 3 nights in Mar 2025

6/10 Okay

Jose Mateo Hernandez

Business traveler, Traveled with family
Disliked: Amenities
Hotel literally inside hospital, area around its not good unless you have a caer
Stayed 1 night in Mar 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Raja Kanna

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

marisol

Traveled with family
Liked: Cleanliness, staff & service, room comfort

It’s ok.

It was hard to find. It was clean, but needs some repairs. The bathroom door does not close. Maybe some people like the room like the north pole, but for me it was soooo cold. I turned off the ac, and it was still cold in the morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DIMARYS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está ubicado en el cuarto piso del Hospital Cardiovascular. Hay dos estacionamientos privados cercanos al hospital. La Habitación amplia, cómoda y muy limpia. Camas cómodas y con buenas almohadas. El baño limpio, estilo hospital.El personal de servicio al cliente fueron super amables . Me brindaron un excelente servicio. Necesitaba mayor iluminación en la habitación e inmediatamente me ayudaron y resolvieron mi necesidad. El joven que tiene la traqueostomía (muy respetuoso y amable), me llevó la lámpara a la habitación y la linstaló para yo poder trabajar. Muy buena experiencia en el hotel Ficus. .
Stayed 1 night in Mar 2025