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El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Marina
Couples treatment rooms, hot tub, steam room, body treatments
Exterior

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    ‪18 min walk‬
  • Laguna Grande
  • Cayo Icacos
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 800 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(247 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(141 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(14 reviews)
  • 592 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Single Room

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View

7.8 out of 10
Good
(58 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Marina View

7.4 out of 10
Good
(6 reviews)
  • 400 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(51 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Conquistador Resort

4-star Fajardo hotel, connected to the convention center in Cabezas
Spend the day relaxing at El Conquistador Resort's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Limited onsite parking is available on a first-come, first-served basis (surcharge).

El Conquistador Resort is a smoke-free property.

Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered self parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center (100,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2135 out of 3078 reviews
Rating 8 - Good. 513 out of 3078 reviews
Rating 6 - Okay. 229 out of 3078 reviews
Rating 4 - Poor. 91 out of 3078 reviews
Rating 2 - Terrible. 110 out of 3078 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marc

Liked: Cleanliness, staff & service
Stray dogs almost bit my son, dead bees on our floor all over, boat to island
Stayed 5 nights in Apr 2025

10/10 Excellent

Julio Ambroce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Srinija

Stayed 1 night in Apr 2025

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my favorite hotel in the island. It is always a pleasure to stay there. My only recommendation is that some of the workers are amazing, the majority don’t care about the service and the guests, and they are lazy and give a really bad service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 3 nights in Mar 2025

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Loved the private Island, the coffee shop, housekeeping was awesome.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 4 nights in Jan 2025

4/10 Poor

Marisa

Traveled with family
Disliked: Amenities, property conditions & facilities
It was packed because it was spring break week. I had to wait an hour to check in and an hour and a half to get on ferry to go to the beach, there were no lounge chairs available at the pool, and there were no reservations available for dinner. There were crowds everywhere.
Stayed 6 nights in Apr 2025

10/10 Excellent

yifei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

William W Evans

Stayed 7 nights in Apr 2025

10/10 Excellent

Dr. Omatola

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Family-Friendly Paradise with Endless Amenities! Our stay at El Conquistador Resort was truly unforgettable! This resort is the perfect blend of relaxation, adventure, and family fun. From the moment we arrived, the staff was friendly, accommodating, and eager to make our stay as comfortable as possible. The private beach was a serene escape—clean, quiet, and ideal for families looking to unwind. We loved spending our days by the multiple pools and the water park, which were spotless and had something for every age group. Dining was a treat, with delicious options throughout the resort. The ice cream bar was a major hit with the kids (and adults!). At night, we looked forward to fireside s’mores, a delightful and cozy tradition that made our evenings extra special. This resort truly shines when it comes to activities. From golfing and tennis to pool tables, there was never a dull moment. We also took advantage of the horseback riding, go-karting, and an exhilarating ATV tour—all of which were well-organized and exciting. It’s a fantastic getaway for families, couples, or anyone looking for a full resort experience. While the spa was lovely, I do wish there were more massage therapists available for couples massages, as appointments filled up quickly. Also, while the room was comfortable and had everything we needed, the showers and tubs could be updated—they were a bit slipper
Stayed 5 nights in Apr 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is beautiful with breathtaking views. Overall we enjoyed our stay. Unfortunately the property was significantly understaffed. If you decide to visit be prepared to stand in long lines at restaurants, to take the ferry to the island, ride the tram, and even get a coffee at the coffee shop.
Stayed 3 nights in Apr 2025

10/10 Excellent

Becky Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property. It’s absolutely beautiful. The ride out to the island was beautiful and the restaurant on the island amazing. There were several dining options on the property as well that were excellent and provided variety. This property is not in the city. It is actually true vacation relaxation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brenda Marie

Stayed 5 nights in Mar 2025

8/10 Good

Jodi

Stayed 7 nights in Apr 2025

10/10 Excellent

Mithra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxana Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Conquistador is a nice resort with multiple pools and a beautiful view. We had an ocean view room in the La Brisas section of the hotel on the 3rd floor and that was the ideal location because you can access it from either the inside elevators or the outdoor stairs by the pool which was more convenient. I don't recommend getting a room at the marina due to the amount of time getting from the main hotel with all the pools, restaurants and bars. You have to take the funicular to access the marina and there are long lines at times. Food is pricey at hotel and there isn't anything in walking distance. We did take a cab for $30 one way to Los Paraos (Sports bar) and ate a shrimp dinner that was fabulous. Breakfast buffet at hotel is $24. Long lines for the coffee shop which has donuts, bagels and a breakfast burrito to go. Ferry at the marina to get to Palomino Island (beach) takes about 15 minutes but there are long lines to get on the ferry. 1st Ferry is supposed to leave starting at 9 am and every hour. We got in line at 8:20 am and got tired of waiting when the ferry was nowhere in site at 9 am.
Stayed 4 nights in Apr 2025

4/10 Poor

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This hotel resort is beautiful and very extensive. Lots of entertainment and many food alternatives. I have to say though that the service is very deficient being this type ($$) of resort. On the first night it turned out that the a/c wasn't working properly. After 2 technician checks it was necessary for a room change but there were no rooms available until the next morning which we accepted. It turned out that at front desk there were no annotations of the incident of the prior night; the clerk did not understand the situation. We had to leave our belongings with the bell boy and wait for them to call us. We went to breakfast and returned. Again there were no annotations and again were told to wait for their call. We spent the day without a room, we did not leave the premises loosing out on going to a beach island nearby and our belongings were in a closet. We were finaly called at 5:00 pm. It turned out that no annotations were ever done and no one was taking care of our issue. Our new room was excellent. I did claim the charges of a room we did not have for a day but only was awarded a discount of the room service charges.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring Trip - Puerto Rico

Almost everything was great. Resort was very crowded which made it difficult to have dinner at certain times. Funnuncular was down several times during stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and professional.
Stayed 2 nights in Mar 2025