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El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
4 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Couples treatment rooms, hot tub, steam room, body treatments
Exterior
Marina

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    ‪18 min walk‬
  • Laguna Grande
  • Cayo Icacos
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪55 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 800 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(237 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(138 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(14 reviews)
  • 592 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Single Room

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View

7.8 out of 10
Good
(52 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Marina View

7.4 out of 10
Good
(6 reviews)
  • 400 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(50 reviews)
  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Conquistador Resort

4-star Fajardo hotel, connected to the convention center in Cabezas
Spend the day relaxing at El Conquistador Resort's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Limited onsite parking is available on a first-come, first-served basis (surcharge).

El Conquistador Resort is a smoke-free property.

Ventanas - Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ballyhoo - This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista - This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar - This rooftop bar overlooks the ocean and pool. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered self parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business center
  • Conference center (100,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 15 per day
  • Uncovered valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2056 out of 2993 reviews
Rating 8 - Good. 509 out of 2993 reviews
Rating 6 - Okay. 230 out of 2993 reviews
Rating 4 - Poor. 89 out of 2993 reviews
Rating 2 - Terrible. 109 out of 2993 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took our grandkids for spring break ages 6 and 8 they had a fantastic time it was a very well run facility tremendous amount of things for the kids to do water park was very safe and everything was very well organized restaurants were ok food was nothing spectacular and was pricey but what do you expect your in a resort
Stayed 6 nights in Mar 2025

10/10 Excellent

Jennifer R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and ameneties were beautiful. The private beach was stunning. There are plenty of good food options but not inexpensive.
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Location of our room was fantastic! Beautiful views. Ferry every hour to a beach on a close island. Long walk to where you park your rental car. They do have a golf car transport if you want. Walk no issue for us. Staff were friendly and nice. Room cleanliness not so great. No one answers the phone if you call from the room phone. Again, we did not need it. But called once to ask a question and no one answered.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I’ve been to. Huge, great entertainment, staff, food, and even better, the private island.
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Stayed 5 nights in Mar 2025

10/10 Excellent

Shira

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Private island beach was very nice. Beautiful ocean views. Enjoyed the golf course with my son.
Stayed 7 nights in Mar 2025

6/10 Okay

FRANCESCO

Traveled with partner
This Hotel is at best MEDIOCRE. Looks like it hasn't been renovated in a long time. The pool that looks so great in the reservation photo has been abandoned. My room was overlooking that pool and it was shut down and everything around blackened with dirt and mold. It might be great for golfer because of the golf course, but other than that it is overpriced. Crazy atmospher with kids screaming all over the place. Rooms very basic although I booked a Luxsury Suite with direct waterfront or waterview a million miles up the hill.
Stayed 1 night in Mar 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best! El Conquistador is absolutely stunning. Will return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large property
Stayed 4 nights in Mar 2025

8/10 Good

Amber

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
If you stay I would recommend staying up by lobby and restaurants NOT down by waterpark it’s not worth it.. to far and not much down there other than the park that closes at 6pm. I would also recommend valet parking experience was great service employees for that were quick and sweet. Food was okay but totally recommend other food outside the resort. Would I stay again yes but do it a totally different way next time around.
Stayed 3 nights in Mar 2025

8/10 Good

Amy Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was truly amazing. The resort offered a wide range of activities—whether you're seeking an adrenaline rush at the waterpark or prefer to unwind on the resort's stunning private island or at one of the many pools, there's something for everyone. I gave this resort 4 stars instead of 5 due to the cleanliness of the room. Upon arrival, we found what seemed to be pubic hair on the toilet, and many of the "clean" towels and sheets had stains. Despite this, our overall experience was enjoyable, and the staff was very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Drew A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Tips: You have to take a ferry to the beach. It's beautiful and actually enjoyable. However, if you stay late, the last ferry leaves at 5:00. If you want to get off the beach at a decent time, get in line for the ferry not long after 4:00. Also, book dinner early in the day through the concierge. We only had a problem one night, but that was only for one restaurant and there were other options that worked well. And nothing to do with the resort, but BOOK YOUR BIO BAY TOUR BEFORE YOUR TRIP! They fill up fast. Also, Viejo San Juan (an hour from the resort by taxi) is well worth the trip just to see the Castillo San Felipe del Morro.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aritza

Stayed 3 nights in Jun 2024

10/10 Excellent

Benjamin L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Dainely

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel hermoso, con una vista maravillosa
Stayed 4 nights in Mar 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it a thousand of ⭐️. I really enjoy my stay at El Conquistadors. Staff friendly, place always clean, great housekeeping, water park is great for family and friends, different sections of pools, swim up bar is great, overall my stay was amazing
Stayed 4 nights in Mar 2025

8/10 Good

Leyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is massive. The staff are very helpful. This property is still recovering from the last hurricane. It is a little pricey and many things need fixing, (had issues with elevators not working, lack of hot water in shower, parking scanners, and some restaurants are still down). But all in all good place for families. I do wish they would just charge for parking and stop this scanning system they have. It never worked and appears to be a waits of time and resources, maybe use the scanning for the valet parking only (like an upgrade charge).
Stayed 3 nights in Mar 2025

6/10 Okay

deandra

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall was a nice experience. Besides I pick pay at hotel & when u get there it’s an another $100 a night to charge your room. And more hotel fees. When I mentioned I was not notified of the extra fees the lady worked with me. Which was nice however, unknowingly the resort barelyyyy take cash and when you give cash w. Exact amount they look like it’s a foreign object to the point a supervisor has to confirm. Also if you want ocean view please know you will be at the bottom of the mountain and have to take 3 elevators to get to the main part of the hotel which has everything. Additionally, my son and I got stuck on the elevator in the villa. Thank God, the elevator service man was there to fix the problem while we were stuck, (How ironic). It’s pretty expensive for a single parent with 2 kids it was expensive. And the resort is a hr away from airport and expect to pay $60-$100 taxi to and from.
Stayed 3 nights in Mar 2025

8/10 Good

Lorelie, DOWNERS GROVE

Traveled with family
Liked: Cleanliness, staff & service
The property view was phenomenal. The staff was very hospitable. Great for families but enough pools that it never felt super crowded (even during spring break). Don't spend the extra money on the cabanas. No real perks

6/10 Okay

Simone

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food is WAY TOO OVERPRICED and not good or fresh at all. Other guest were c complaining also. We started eating off the resort and they're so many great options even across the street. We kept running into guest at offsite restaurants. Drinks very over priced. Every day the bathroom was "cleaned " the same hair remained in the tub from when we got there.
Stayed 4 nights in Mar 2025