El Colonial - Adults Only

3.5 star property

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Photo gallery for El Colonial - Adults Only

Rooftop terrace
Building design
Reception
Standard Room | Individually decorated, individually furnished, desk, laptop workspace
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
312 C. de San Francisco, San Juan, San Juan, 00901
  • Calle Fortaleza
    ‪1 min walk‬
  • Pier 1
    ‪5 min walk‬
  • Port of San Juan
    ‪6 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪15 min drive‬

Room options

Signature Room

9.2 out of 10
Wonderful
(45 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.2 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Exclusive Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

El Colonial - Adults Only

3.5-star hotel in Old San Juan
This smoke-free hotel features a bar/lounge, concierge services, and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
El Colonial - Adults Only offers 33 air-conditioned accommodations with complimentary toiletries. These individually decorated and furnished accommodations include desks. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
El Colonial - Adults Only features a terrace and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

El Colonial - Adults Only is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Food and water bowls are available

Children and extra beds

Children younger than 23 are not allowed at this adults-only property; all guests 23 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 23 years old are not permitted at this adults-only property

Property is also known as

El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan

El Colonial - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 899 out of 1103 reviews
Rating 8 - Good. 123 out of 1103 reviews
Rating 6 - Okay. 48 out of 1103 reviews
Rating 4 - Poor. 18 out of 1103 reviews
Rating 2 - Terrible. 15 out of 1103 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service . Great location. Everything was great.
Stayed 1 night in Nov 2024

10/10 Excellent

ANGELIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YEEEES
The service was amazing and the atention fenomenal. I would recommend this hotel one and a million times.
Stayed 1 night in Nov 2024

10/10 Excellent

Camryn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were so nice and helpful, especially Manny, Dayanara and Eduardo!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Sol E

Liked: Cleanliness, staff & service, property conditions & facilities
Really cozy and quiet. They have an amazing staff!! Will definitely book again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Sol E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy and quiet. Staff was amazing!! Will book again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, clean rooms, secure access, and the area around the hotel boasts many bars, restaurants and is close to the cruise port!
Stayed 1 night in Oct 2024

6/10 Okay

javo

Traveled with partner
Liked: Cleanliness, staff & service
Front desk was helpful but rooms were ok i thought i paid alittle more and the room they give me was really small.
Stayed 3 nights in Nov 2024

8/10 Good

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is beyond helpful and welcoming! That was my first impression. The open bar is a nice treat, though the rooftop could offer more options. You are in a great location to walk to all the historic sites.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose, Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Kavn

Stayed 1 night in Oct 2024

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Freaking awesome, everyone was so nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Camryn

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

8/10 Good

SHUNSUKE

Stayed 1 night in Nov 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Nice , Very Nice Staff 9.5
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent treatment by the staff very pleasant and please 🙏 with service we received. Thank you 🙏 and God Bless you.
Stayed 1 night in Nov 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would absolutely recommend and stay at El Colonial again. We had a great experience!
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
Let’s make it clear, this place was a disappointment. Ok, the location is amazing, but this is almost it, 1st, the check in try to be over the top, oversold, totally unnecessary, border line too intrusive. This place pretend to be an exclusive adult only hotel… bedroom was dirty, the greasy floor is unacceptable, if you stay more than 1 night, you’ll have to ask a housekeeping service, this is the new thing! We’ve asked for it, they never turned up! the bedroom tiny, and the micro bathroom certainly not worth 250$/night. Some of the front of house staff are lovely, some others on the passive agressive side This place is close to be a YMCA, not a boutique hotel. Do we gonna return, off course not
Stayed 2 nights in Oct 2024

6/10 Okay

Glen R.

Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn't have loved this place any more!
Long gushing review ahead: I honestly can't say enough good things about this place. We've traveled all over and this is one of our favorite places we've ever stayed (if not THE favorite). We walked in after a full day of travel and were greeted by lovely staff members. They grabbed our bag and immediately told us to have a seat and relax, and asked if they could make us a drink (they were delicious!). Usually when I've been at an open bar, it almost seems like the bartender resents ordering multiple drinks. They kept offering more! And every time we came back, they offered drinks and asked if we'd like to take a soda, cocktail, or water out the door with us. They were just so generous. When we came in from a hot day of exploring, they handed us cold towelettes from the fridge that were infused with lemon oil, to help us feel refreshed. The service was just unbelievable. We felt so welcome and they helped us pick restaurants etc. The rooftop is charming! Great comfortable seating with a nice view. They also upgraded our room to a room with windows and a small balcony at no extra charge, and without us having to ask. We liked our room and found it spacious. It had a mini fridge, a place to hang clothing, and two luggage racks. The bathroom was small but we don't mind that. Really tall ceilings. Right across the street from our room was a church, and we were lucky enough to hear beautiful music from their service. I didn't find the street noise to be a bother, although I
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis Roberto

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good Service
Stayed 1 night in Oct 2024

10/10 Excellent

Lambert Harald

Traveled with family
Rain leaking in the room with heavy rainfall.. Happens with an Old building Enjoyed our stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Kyana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful experience and stay
Stayed 1 night in Oct 2024