8/10 Good
Evelyn
Traveled with family
Apr 22, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very nice. Limited food options- The cafe colas staff is friendly and helpful. The gift shop I was limited and has a lot of over priced items but not practical. The air conditioner in the room was very loud . They charge a high resort fee and then the towel guy by the pool gives you a hard time when getting towels. They don’t give you the right amount of water bottles- if they run out, they only give what is in the cart and are too lazy to go get the missing water bottles. The guys who keep your luggage are friendly and welcoming. The restaurant staff is mediocre. The food was good.
The outside bar is too small and gets overloaded when ordering quick service food from there. It takes a long time to place the order and to get the food. When ordering from the QR service at the beach- it can take a very long time just to get drinks. They are disorganized when setting up the chairs and have trouble locating the flags on the sand.
The beds were comfortable and the front desk was polite.
Evelyn
Stayed 4 nights in Apr 2025