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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property

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Suite, Multiple Beds, Non Smoking, Balcony (King) | In-room safe, individually decorated, individually furnished, desk
Suite, Multiple Beds, Non Smoking, Balcony (King) | In-room safe, individually decorated, individually furnished, desk
Beach nearby, sun loungers, beach umbrellas, beach towels
Lobby
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Calle Clemenceau 6, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪6 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (King)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Balcony (King)

  • Lagoon view
  • 264 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • City view
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Abitta Boutique Hotel, Ascend Hotel Collection

3-star hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Abitta Boutique Hotel, Ascend Hotel Collection offers 55 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool and an outdoor pool, Abitta Boutique Hotel, Ascend Hotel Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, a convenience store, and express check-out. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2020.

Abitta Boutique Hotel, Ascend Hotel Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Condado Gastrobar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Condado Gastrobar

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Service fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 269 out of 522 reviews
Rating 8 - Good. 131 out of 522 reviews
Rating 6 - Okay. 69 out of 522 reviews
Rating 4 - Poor. 27 out of 522 reviews
Rating 2 - Terrible. 26 out of 522 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Emebet, Washington

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The star rating is listed as three stars, but it's two stars at best. The pictures are very flattering. Water was turned off on my second day. They notified us that the restaurant was closed, but not that they lost water. It was only this hotel; the one next door still had water. The internet didn't work one day. As a remote employee, this was not acceptable. On at least two days, the business center was closed because they were using it as storage. Again, they gave us no announcement that this would be the case. I was told to walk to another hotel and use their services. The lobby is attached to a restaurant, and cooking smells, including heavy frying odors, permeate the lobby. So, if you are sitting there waiting for, for example, your Uber, you will also smell like oil, etc.
Stayed 8 nights in Jan 2025

8/10 Good

Lee

Traveled with partner
Food service was erratic. Floors in room felt gritty. We never could locate the beach area with chairs for this hotel, and beach was further away than I expected.
Stayed 4 nights in Jan 2025

6/10 Okay

Chandran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

justin

Liked: Cleanliness, staff & service, room comfort
great location and room. the hot water didn't work well in the room. I brought it up but they didn't fix it before I left. Taking a cold shower isn't really worth the money for any hotel
Stayed 3 nights in Jan 2025

6/10 Okay

Kim

Traveled with family
Liked: Staff & service
This hotel which used to be a comfort in, the new name abita is trying to be a boutique hotel with the old flare Pros: minutes to the beach Restaurants and bars are within walking distance 25.00 per day food voucher big bonus Food was amazing Bar was small, but great drinks Area felt very safe Cons: the hotel pool during our stay had no sun, so we did not get to enjoy the pool area at all The room air conditioner was very loud Bring some ear plugs Our cloths were always damp The bathroom , there was only a small sink with nowhere for 2 women to put their stuff Very disappointing Checkout , computer was slow so took 15 minutes to settle up and it was just me checking out Good thing we used up our food voucher prior to our last day as the restaurant is closed on mondays They could use better signage for hours of operation Its an ok place , pictures on line make it look cuter than what it actually is Our bathroom resembled nothing like it showed in the pictures
Stayed 5 nights in Jan 2025

10/10 Excellent

Evelyn

Stayed 3 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent area, very clean and tidy. Housekeeping was a bit hit and miss but did love the hot tub and swimming pool
Stayed 6 nights in Dec 2024

8/10 Good

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Super cute! Decor was lovely. Stag was so kind and helpful. We really loved the restaurant credit they give to guest. Very much enjoyed my birthday here.
Stayed 4 nights in Jan 2025

10/10 Excellent

William, Fajardo

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Evelyn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

TRICIA ANN

Stayed 4 nights in Jan 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Jose, panama

Traveled with family
Liked: Cleanliness
Expensive Hotel with a good restaurante
Stayed 1 night in Dec 2024

8/10 Good

gloria

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent location near bar and restaurant also very close to the beach. Friendly staff We enjoy our stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff was very nice. Pool is nice as well as location. Breakfast was wonderful as well. I would recommend this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Getaway Stay

Staff was cheery, welcoming and helpful, our room was roomy and stayed cold, the bed was very comfortable, great water pressure. The gym was efficient and overall was a great stay and we’d return. The diner also served up tasty food, and if that wasn’t what you’re in the mood for there’s a ton of options nearby. Value for room and hotel was well worth it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Good people at front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Vanetia

Traveled with family
Excellent service and hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jemehl

Stayed 4 nights in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, staff & service
Wonderful staff, helpful and friendly. The property has been updated and is visually appealing; however, the cooling system is antiquated, noisy and miserable. Humidity is not well controlled without running ac at unacceptably low temperatures.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zoelange Jeronimo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion y el area es muy agradable para caminar a cualquier hora. Nos encantó nuestra estancia en Abitta. Definitivamente volveremos
Stayed 6 nights in Dec 2024