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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Outdoor pool, sun loungers
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (854)
$257 nightly
The price is $257 total
includes taxes & fees
Hilton Garden Inn San Juan Condado

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel in Condado
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a hot tub, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Condado Palm Inn San Juan, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 246 out of 473 reviews
Rating 8 - Good. 114 out of 473 reviews
Rating 6 - Okay. 64 out of 473 reviews
Rating 4 - Poor. 27 out of 473 reviews
Rating 2 - Terrible. 22 out of 473 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 5 nights in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Both nights we were there car alarms were sounding for many hours in the Walgreens parking lot facing our room. Also Condado seems to attract vehicles altered to be super loud or blasting music. Loved the restaurants and the beach. Parking lot and friendly staff were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Stayed 5 nights in Mar 2025

6/10 Okay

Michelle

Traveled with family
Cleanliness was an opportunity and also hot water came and went . Front desk staff was ok , could have been more friendly. Location is incredible … great dining at hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

AYANA

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

STEVE

Traveled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Georgina Nieves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Nour

Traveled with family and small children
Liked: Staff & service
All fees supposed to be included had to pay $100 at check in
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful spot and a wonderful stay!
Stayed 2 nights in Feb 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were open 24/7 which was very convenient for us and the kids!
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the
Stayed 4 nights in Feb 2025

10/10 Excellent

SIERRA

Stayed 1 night in Feb 2025

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean and convenient it was great staff
Stayed 3 nights in Feb 2025

6/10 Okay

Frank

In my opinion it's a pricy. Locks detail. After a long day. My room was not ready until one hour later after check in time. Full size towels were missing. My phone never had a dial tone. And my safe didn't work for the beginning issue was solved to then alter request help again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not anywhere near the value you pay for.
Stayed 1 night in Feb 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
All the staff were friendly and helpful but we had no hot water. We enjoyed the pool and proximity to the beach and restaurants, but overall it didn’t seem to meet the quality standards of other Hilton properties.
Stayed 3 nights in Feb 2025

8/10 Good

elsie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach. The pictures were deceiving. It looks like the beach is outside the hotel. They don’t tell you the beach chairs are about 5 hotels down from the beach entrance. The pool is small the hot tub needs maintenance. Room clean bed was comfortable I had a ok view no beach front. The breakfast was a bit expensive you can go out eat for less.
Stayed 3 nights in Feb 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the fact that the property is centralized in the tourist area. The property at the Condado Palm Inn on the other hand, is not what it was cracked up to be for the amount of money that I paid for 3 nights. I was truly disappointed.
Stayed 3 nights in Feb 2025