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Aloft San Juan

3.5 star property

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Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Lobby
1 bedroom, down comforters, in-room safe, desk
Bar (on property)

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
300 Convention Boulevard, San Juan
  • Puerto Rico Convention Center
    ‪1 min walk‬
  • Pan American Pier
    ‪14 min walk‬
  • Condado Beach
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, in-room safe, desk

aloft, Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(116 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, in-room safe, desk

aloft, Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(105 reviews)
  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View | 1 bedroom, down comforters, in-room safe, desk

aloft, Suite, 1 King Bed, Non Smoking, Bay View

  • 325 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • 305 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • 303 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, down comforters, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

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Room, Multiple Beds, Pool View | View from room

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$249 nightly
The price was $299
The price is $249 total
includes taxes & fees
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About this property

Aloft San Juan

3.5-star hotel in Santurce
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aloft San Juan features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, dry cleaning/laundry services, and an ATM. Onsite parking is available (surcharge).

Aloft San Juan is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Aloft San Juan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (24 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1007 reviews
Rating 8 - Good. 168 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Stayed 1 night in Apr 2025

6/10 Okay

Shareece

Traveled with family
I didn't like that on some occasions there were dirty beach towels left by the pool and no clean beach towels for the guest to grab. Also, the housekeepers do a poor job in cleaning the hotel rooms. My family and I were there for 4 days and the same dirty sheets were let on the bed. It would be nice to have the bar open by the pool to get a cocktail while lounging.
Stayed 4 nights in Apr 2025

8/10 Good

Yamil I Marcano

good
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Overall good! Just a few things here and there.

We stayed recently for four nights with our small dog (it was our first time taking him to a pet friendly hotel). We arrived earlier than expected but they checked us in which we appreciated overall. However, our room was on the last floor right infront of the district's main stage which, you can imagine the noise. The room itself was comfortable, but not as clean as we'd hope. The trashcan had odd stains, and our dog ended up getting 4 flees on him after being near the couch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was over helpful, the best.
Stayed 2 nights in Apr 2025

8/10 Good

Maria

Stayed 4 nights in Apr 2025

10/10 Excellent

Glenda Y.

Traveled with family
Liked: Cleanliness, staff & service
Areas solas,falta de limpieza y falta de orientación a los clientes
Stayed 2 nights in Apr 2025

10/10 Excellent

Alnaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Bed was comfortable. Location to old San Juan was excellent along with the free shuttle to get there. The breakfast was terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

Darien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que lo tienes todo allí.
Stayed 4 nights in Apr 2025

8/10 Good

Lajuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a 3 day vacation!
Stayed 3 nights in Apr 2025

10/10 Excellent

Pookeiy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area. Everyone is very friendly and it’s close to so many places. The restaurants we went to was less than 10 minutes away and shopping places are also close.
Stayed 3 nights in Apr 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was basically good. The hotel offers the essentials. The phone in my room did not worked. I asked for a rolling shower which was provided but also made previous arrangements for a searing in the shower that was not available when I got to the room had to call for it. Overall...stay was comfortable under the circumstances. Good location. Would probably stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo y céntrico en el area de Distrito
Stayed 2 nights in Apr 2025

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Aloft San Juan was fantastic overall! The hotel has a modern, vibrant vibe with clean, stylish rooms and a great atmosphere throughout the property. The location is perfect—right in the heart of Distrito T-Mobile, with easy access to dining, entertainment, and nightlife. The staff was friendly and welcoming, and we especially appreciated the smooth check-in process and the overall hospitality during our stay. The common areas were well-maintained, and the pool area was a great spot to relax. The only hiccup we experienced was during breakfast one morning. The AM staff got a bit distracted and unfortunately didn’t activate our buzzer to let us know our order was ready. By the time we approached the counter, our food was already cold. Not a major issue, but a small detail that could be improved to enhance the overall guest experience. That aside, we would absolutely recommend Aloft San Juan and look forward to returning in the future!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen M.

Liked: Cleanliness, staff & service, property conditions & facilities
Best option
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Lebmary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloft San Juan, PR

Amazing hotel, modern and clean. Excellent food quality and super friendly staff. 100%recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Walkiria, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly staff. About $6 uber to el condado area. Free washer and dryer (if you are traveling with kids, this is very useful; there was one washer and one dryer on our floor and I don't know if other floors have it). There is a small fridge in the room. There was no microwave in the room, but there was one in the ice machine area).
Stayed 5 nights in Apr 2025

8/10 Good

Marta Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo

Liked: Cleanliness
Stayed 1 night in Mar 2025