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Acacia Boutique Hotel

3.0 star property

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Outdoor pool
On the beach, white sand
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Condado Beach
    ‪10 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Best Available Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | In-room safe, blackout drapes, soundproofing, iron/ironing board

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

In-room safe, blackout drapes, soundproofing, iron/ironing board

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | Exterior

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Double

  • Sleeps 4
  • 2 Double Beds

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Outdoor pool

At Wind Chimes Boutique Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (1051)
The price is $149
per night
$170 total
includes taxes & fees
May 14 - May 15
At Wind Chimes Boutique Hotel

About this property

Acacia Boutique Hotel

3-star hotel in Santurce
This hotel features an outdoor pool, a hot tub, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 26-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acacia Boutique Hotel features an outdoor pool and a hot tub. Wireless Internet access is complimentary. Event facilities measuring 592 square feet (55 square meters) include conference space. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Guests can use the outdoor pool at a partner property.

Acacia Boutique Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 107 out of 1003 reviews
Rating 2 - Terrible. 168 out of 1003 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alice, Bloomfield

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

BOB, milwaukee

Stayed 1 night in Jan 2025

6/10 Okay

Ralph

Traveled with partner
Disliked: Property conditions & facilities
FABULOUS POOL! EXCELLENT RESTAURANT. Stores and Restaurants within a few blocks and the Beach is 1 block away. This is a charmingly QUAINT hotel built in 1920. Lot of Rock features and Spanish architecture. However it shows its age as many screws were coming loose on hinges and locks. Doors usually need to be slammed to close properly.. Without a key on check in, Entry is a door phone that rings the front desk which is often unmanned. or wait until someone else uses the door. I'm a Telecom guy and the Panasonic system has a solution for this. Whoever is on duty could carry a simple cordless phone set to ring when the doorphone is activated. There is a code that could be dialed to open the door without the need to be at the desk. Their sister hotel the Wind Chime has the same issue. We stayed before and after a cruise, and in-room maid service was nearly non existent. No soap or shampoo. However, the friendly staff would always cheerfully provide TP and towels on request if they weren't in the washer. I WOULD stay again but now have a better idea of what to expect..
Stayed 2 nights in Jan 2025

8/10 Good

Todd J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lack of towels for beach. You are a beach resort l. That’s just non negotiable
Stayed 2 nights in Jan 2025

6/10 Okay

Toni

Traveled with partner
Steps from the beach Hotel is quaint Beautiful hot tub Room is advertised to have a view but the view was nonexistent Only 2 towels for 3 night stay for 2 guests No housekeeping which would be ok except for the sand that comes in from the beach. A broom in the room would make a big difference Bring your own toiletries
Stayed 3 nights in Jan 2025

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Also a great time

Decent stay not as good as the first time but still a good stay. Only issues no beach towels and a leak on the floor near the air conditioner.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with group
Disliked: Staff & service, amenities
Beautiful Boutique hotel in a great location with the beach nearby and great restaurants.
Stayed 3 nights in Jan 2025

6/10 Okay

annmarie

There is no phone in the room and many of the staff are unhelpful and not always available. Also, no coffee or tea in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Jan 2025

8/10 Good

Murkoth, Piscataway

Traveled with partner
Liked: Cleanliness, staff & service
A nice small hotel to stay in San Juan near the Condado beach area. They have a small restaurant inside that is not that useful for dine in. Even though the advertised start time for breakfast was 7 AM, there was no one available to provide breakfast at least till 7:30 AM and I felt breakfast was overpriced. They have a small pool area with hot water where one can relax for a while though not ideal for swimming. They provide beach towels that was very useful. It would have been helpful if they also provided beach chairs. The advertisement indicated sea facing rooms. But there is no good view to the sea due to trees blocking the view.
Stayed 5 nights in Jan 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. No parking
Stayed 3 nights in Jan 2025

10/10 Excellent

AITZA, long beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ramune

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Not as nice as expected.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Great stay.

Great hotel. Quiet, clean, good location. We enjoyed the communal kitchen.
Stayed 1 night in Jan 2025

8/10 Good

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing I didn't like was that it advertised parking and it does not have parking it has street parking if you're lucky to find a spot.

8/10 Good

Shirley, Lacey

Liked: Cleanliness
Stayed 6 nights in Jan 2025

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2024

6/10 Okay

Alexander Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Front desk not always there not very helpful also no generator so we had no lights for the entire New Year’s Eve. Should be refunded for that day.
Stayed 5 nights in Dec 2024

8/10 Good

Haskell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little hotel. Friendly, helpful staff. Great location
Stayed 7 nights in Dec 2024

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

$200 per night to camp out...

This hotel has promise. It is just very poorly run and managed. We felt as if we were camping out but without the bonfire. Even grabbing a clean towel was a challenge. Like, forget about getting the room serviced or a cup. We checked in to a room that was filled with sand. Everywhere. Our 8 day stay was quite a disappointment.
This is NOT a KING bed.
The safe? Looked like it has been out of service for decades.
Stayed 7 nights in Dec 2024

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location & amenities. Just be aware there is NO Parking offered and street parking can be hard to find.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very difficult to find. The room wasn’t the cleanest and the hotel guests were very loud.
Stayed 3 nights in Dec 2024