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Acacia Boutique Hotel

3.0 star property

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Photo gallery for Acacia Boutique Hotel

Outdoor pool
Lobby sitting area
Lobby sitting area
Front of property - evening/night
On the beach, white sand

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Casino del Mar at La Concha Resort
    ‪2 min drive‬
  • Condado Beach
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Best Available Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Best Available Room

7.4 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Queen Ocean View

7.8 out of 10
Good
(22 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Ocean View

7.0 out of 10
Good
(19 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard | Blackout drapes, iron/ironing board, free WiFi, bed sheets

King Standard

7.4 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Double Double

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

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At Wind Chimes Boutique Hotel

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  • Pet friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (1083)
$170 nightly
The price is $170 total
includes taxes & fees
At Wind Chimes Boutique Hotel

About this property

Acacia Boutique Hotel

3-star hotel in Santurce
An outdoor pool, a restaurant, and a hot tub are available at this hotel. WiFi in public areas is free. Additionally, conference space, laundry facilities, and tour/ticket assistance are onsite.
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. 26-inch LCD televisions come with cable channels.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Acacia Boutique Hotel features an outdoor pool and a hot tub. Event facilities measuring 592 square feet (55 square meters) include conference space. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property.

Acacia Boutique Hotel has designated areas for smoking.

Niche - Onsite fine-dining restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Niche

Things to do

  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 592 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 250 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per week
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 360 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 160 out of 1002 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Raelyn

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

IRIS M

Disliked: Cleanliness, staff & service, property conditions & facilities
We neber had any hot water and barely any cold water was comimg out. It was a terrible experience and the hotel never made it right.
Stayed 1 night in Mar 2025

4/10 Poor

Pauline, Chatham

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely not clean. The floor in our room was not cleaned from last customer. arrived Friday and had to ask finally on Monday if they could clean our room and provide clean towels. Waited until Monday to ask because we thought that they would be coming by that time. Restaurant was very small and the AC was way too cold. The bar they show on pics is within the restaurant which isn't opened every day. Would not recommend this hotel ever. Staff was so so.
Stayed 5 nights in Mar 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service

Very Disappointed stay!

We will never stay at this hotel again. We were there four nights and did not get our room cleaned even though we repeatedly asked and were told yes. We had to go to the front desk to ask for hand soap and to get new towels. We never had hot water so we had to take cold showers. TV would not connect to their Internet. The pool is at a sister hotel a block away with no lounge chairs and only two sitting chairs at the pool. The restaurant Niche was good with good service. An ocean view was requested, but not received. The website was very deceiving.
Stayed 4 nights in Mar 2025

8/10 Good

Takisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in with ease, we got in early they held our bags. The room was decent, small but accommodated our needs for the 4 days. The staff was always pleasent and available. The restaurant was fabulous we had both breakfast and dinner there. Service was great. Walkable area, easy access to the brach. We ubrered to the places we wanted to go that were not walkable. We didn’t get a chance to use the pool/hot tub. Only issue we found was that the water pressure is low when several people is using the shower at the same time.. however when k ow one is showering the pressure is great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

2/10 Terrible

Eraldo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for 2 of the 3 days we stayed, so we couldn't take a shower, and no wi-fi the all time, even as we requested/reminded every day. They did some work in the room while we stayed there, but they forgot to properly close the water tank door, and it felt on the floor in the middle of the night, made a tremendous noise, and we got lucky we didn't get injured. The safe in the room was not working, and no parking, so every night it's an hustle to find one around, and have to walk back. The room we stayed was extremely small, not as advertised, barely could walk around, very uncomfortable. They have a valet parking only for people coming to the restaurant, and the valet was very rude. One of the guy at the front desk was very kind, Bryan, but too little to save this place from disaster. Would not stay again, and I would not recommend it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

JULIE

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got smells musty, it is filthy, dark, and there is no air conditioning. I was told that there should be remotes for the A/C, but there aren’t and I was told maintenance can help find remotes tomorrow (after we check out). I would never recommend this plane to anyone ever.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Reina

Traveled with partner
Disliked: Amenities, property conditions & facilities
We did not have hot water for the majority of our stay, the AC broke 1 night in a room, and our TVs did not work most of the time. Very close to a great beach
Stayed 3 nights in Mar 2025

8/10 Good

Emily

Stayed 2 nights in Mar 2025

10/10 Excellent

carmen

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very pretty. It’s clearly family owned. Everyone is super nice and you’re just a few steps to a great beach.
Stayed 1 night in Mar 2025

6/10 Okay

Ubaldo Adrian

Liked: Cleanliness
Stayed 5 nights in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a dump . I would NEVER recommend anyone to stay there. No security. Shower didn’t work. Room was dirty and they refuse to give a refund
Stayed 3 nights in Mar 2025

2/10 Terrible

Nahuelda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water ! I ordered uber eats and the food was left in the lobby and got ate . If it was thrown out id understand but I was told By a staff member that the bag was opened. Disrespectful . The floors were dirty . Sheets stained . The room was smaller than expected . Location was okay. Hard for an uber to find though . 10/10 DO NOT RECOMMEND . I should have slept at the airport honestly .
Stayed 1 night in Mar 2025

6/10 Okay

MandJ

Traveled with partner
Disliked: Property conditions & facilities
Hot tub not hot no power,
Stayed 2 nights in Feb 2025

10/10 Excellent

ANGELA

Traveled with group
Loved our stay here. I will be back. The pool was beautiful and the restaurant aesthetic was amazing!
Stayed 1 night in Mar 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to the beach and had many places to eat in walking distance. Overall enjoyed stayed, room could’ve been a bit cleaner but nothing worth complaining about. WiFi was an issue and barely worked at times which wasn’t good when I also didn’t have good cell service. (Spoke with service desk and they said it was an issue being currently addressed). Overall would recommend, especially for the price!
Stayed 4 nights in Mar 2025

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

debora Rocha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Not as clean as we would have like but for the price it was fine we were barely there! The heated pool!!!! Amazing!!!! The staff was friendly and kind. Idk we liked it despite alot of negative reviews we would definitely stay again! The location was great parking is horrible we lost hours just looking for parking the first night but thats on us lol! It was an amazing view and was exactly what we needed for our little getaway!
Stayed 4 nights in Jan 2025

8/10 Good

Paul Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Broken balcony chairs when we arrived - but replaced. Great restaurant.
Stayed 5 nights in Mar 2025