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AC Hotel by Marriott San Juan Condado

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Suite, 1 Bedroom, Non Smoking, Balcony | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Lunch and dinner served, Spanish cuisine
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Plaza del Mercado
    ‪10 min walk‬
  • Museo de Arte de Puerto Rico
    ‪11 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(55 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(134 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(17 reviews)
  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

7.0 out of 10
Good
(4 reviews)
  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn San Juan Condado

Pool
Hot Tub
Spa
Free WiFi
4.4 out of 5, Excellent, (602)
The price is $270
per night
$333 total
includes taxes & fees
Feb 13 - Feb 14
Hilton Garden Inn San Juan Condado

About this property

AC Hotel by Marriott San Juan Condado

Hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott San Juan Condado features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 3195 square feet (297 square meters) include conference space. This eco-certified hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

AC Hotel by Marriott San Juan Condado is a smoke-free property.

La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 666 out of 1161 reviews" "
Rating 8 - Good. 240 out of 1161 reviews" "
Rating 6 - Okay. 135 out of 1161 reviews" "
Rating 4 - Poor. 59 out of 1161 reviews" "
Rating 2 - Terrible. 61 out of 1161 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Annette

Stayed 7 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 3 nights in Sep 2024

10/10 Excellent

Sierra-Anne J

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is my second stay at AC Hotels in San Juan Condado! I absolutely love them. They are so amazing. Guest services is top tier, anything I need at all they are just a text away! I love that feature it’s so convenient and helpful. They are very kind and accommodating. I would recommend this hotel to everyone. 5 stars!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mrs. Marilyn, TALLAHASSEE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Amazing hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela, Knightdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alnessia S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The staff was extremely accommodating for our unique experience during our visit to San Juan.
Stayed 2 nights in Oct 2024

4/10 Poor

Luz Rijos

Traveled with partner
Disliked: Amenities, property conditions & facilities
Air conditioning didn’t work, shower didn’t work, house keeping couldn’t get straight the instructions for our room-it took meetings with managers & help from engineer and technician to finally get things right!! Parking system was highly inconvenient because of having to get card signature every time to leave parking lot. The room was pretty but no microwave in it and very little storage for clothes and luggage.
Stayed 7 nights in Oct 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no jacuzzi in the pool area. Needed more sitting areas.
Stayed 4 nights in Oct 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique but it was a good stay. Front desk checked on me every morning via text. Still sorting out the resort fee vs the amenity fee charges. Short walk to the beach, restaurants nightlife and shopping. Room was clean upon arrival. Housekeeping could of done a better job though cleaning. Alot of small things they didnt do that were annoying. Hotel bartenders were nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

shakeyriah

Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was great this hotel had everything you need. Food was great, pool area was amazing and it stay open late. The whole experience was wonderful for my Man’s birthday.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauryn

Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Stayed 3 nights in Sep 2024

8/10 Good

Rosario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay short term
Stayed 4 nights in Oct 2024

10/10 Excellent

Lekisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating to our needs. The hotel was very clean, and the rooftop pool area was amazing.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ramon

Disliked: Staff & service
A daily mandatory 45 dollars charge to use for various services but if you don't use it you will be charge regardless, a daily 25 dollar charge for parking. Not a courteous staff, 20 dollar drinks don't even have cherries for if you ask for an old-fashion Cocktail, beer was served warm, the room wasn't cleaned properly, missing towels and soap, the cable TV in the room didn't functioned. I reported all these concerns and the Hotel management was very defensive. I will NEVER stay at the AC Hotel again, nor will I recommend it for anyone. Just pay the extra money in a better hotel at the end you'll probably pay about the same with all the AC added fees. Really Terrible!! Shouldn't be part of the Marriott corporation.
Stayed 9 nights in Oct 2024

10/10 Excellent

Karla P Vides

Stayed 4 nights in Sep 2024

8/10 Good

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a 5 star but the walk to the beach
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean 👌
Stayed 4 nights in Oct 2024

8/10 Good

Tiffany

Stayed 2 nights in Sep 2024

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities
first day house keeper Ms kelley was the best plz gave her my best regards my cell 703 2829359 like to thanks her if she can call me
Stayed 4 nights in Oct 2024