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AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Suite, 1 Bedroom, Non Smoking, Balcony | View from room
Lunch and dinner served, Spanish cuisine
Property amenity
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Pan American Pier
    ‪5 min drive‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Condado Beach
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

  • City view
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

  • City view
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • City view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • City view
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Balcony

  • City view
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • City view
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (741)
The price is $217
per night
$274 total
includes taxes & fees
May 5 - May 6
Hilton Garden Inn San Juan Condado

About this property

AC Hotel by Marriott San Juan Condado

Hotel in Condado
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel by Marriott San Juan Condado features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 3195 square feet (297 square meters) include conference space. This eco-certified hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

AC Hotel by Marriott San Juan Condado is a smoke-free property.

La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 669 out of 1174 reviews
Rating 8 - Good. 245 out of 1174 reviews
Rating 6 - Okay. 132 out of 1174 reviews
Rating 4 - Poor. 64 out of 1174 reviews
Rating 2 - Terrible. 64 out of 1174 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alily

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 4 nights in Jan 2025

10/10 Excellent

Bezawit

Stayed 5 nights in Jan 2025

10/10 Excellent

Tavontae

Liked: Cleanliness
👍
Stayed 3 nights in Jan 2025

8/10 Good

Anika Shannel, Burlington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was clean, rooms were adequately sized with nice decor. Staff overall was friendly.
Stayed 6 nights in Dec 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

MARIA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds and great customer service
Stayed 2 nights in Jan 2025

10/10 Excellent

Trivenia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean and the staff were very friendly and professional.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shavonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right in the center of variety of restaurants and stores and 3 minutes from the beach by walking
Stayed 4 nights in Jan 2025

10/10 Excellent

michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay and very nice employees, very clean, will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super attentive to my needs. I felt so important! My only issue was with the app/digital key. It didn’t work many times and I was not able to enter my room without the actual key card. It malfunctioned a lot during my stay. Other than that, I had a great stay!
Stayed 2 nights in Nov 2024

8/10 Good

Shanice Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not very friendly, and I wish they offered complementary coffee or water in the lobby. Otherwise it’s a lovely hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location & staff was friendly. But we had difficulty getting service in the restaurant during the afternoon hours. No one was on duty. We walked out twice in search of food and drink options.
Stayed 5 nights in Jan 2025

6/10 Okay

Katherine

Stayed 8 nights in Dec 2024

8/10 Good

Megan

Stayed 5 nights in Jan 2025

6/10 Okay

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The safety deposit plus the $45 each day was insane. I never had to pay so much at a hotel almost $400 for security and the credit. Good area though.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sethe

Stayed 5 nights in Dec 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Massa

Stayed 1 night in Dec 2024

8/10 Good

Kevin

Stayed 6 nights in Dec 2024

10/10 Excellent

SHANITA

Stayed 1 night in Dec 2024

10/10 Excellent

daquaya

Stayed 3 nights in Dec 2024

10/10 Excellent

Vinay

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!! Will be returning!!!
Stayed 4 nights in Dec 2024