Surf Ranch Hotel & Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surf Ranch Hotel & Resort

Outdoor pool, free cabanas, sun loungers
Exterior
Sports facility
Deluxe Condo | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Fitness facility

Reviews

5.4 out of 10

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included

Explore the area

Map
Empalme de el Valle, 991.5 al Este, San Juan del Sur, 47008
  • Ostional Private WildLife Reserve
    4 min drive
  • Petroglyph
    6 min drive
  • San Juan del Sur Beach
    10 min drive
  • Tola (ECI-Costa Esmeralda)
    80 min drive

Room options

Villa

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Villa

  • 478 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Condo, 2 Queen Beds, Terrace, Resort View

  • 480 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room with A/C

  • 351 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Villa

  • 480 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Deluxe Room

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Condo, 2 Queen Beds

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Condo

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Standard Room with A/C

  • 351 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room with A/C

  • 351 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Standard Room with A/C

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room with A/C

  • Sleeps 2
  • 1 Queen Bed

Standard Room with A/C

  • 351 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Surf Ranch Hotel & Resort

3-star San Juan del Sur hotel with private balconies
Free water park access, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Surf Ranch Hotel & Resort offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with digital channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a complimentary water park, an outdoor pool, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Surf Ranch Hotel & Resort features a waterslide and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 1000 square feet (93 square meters) include conference space. This family-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site. A total renovation of this property was completed in April 2024.

Surf Ranch Hotel & Resort is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.
Surf Ranch Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Surf Ranch Restaurant

Things to do

  • Beach volleyball
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Rock climbing
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Free water park access
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Banquet hall
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Hulu
  • Netflix

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 240 (roundtrip), (up to 12 years old)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Ranch Action Sports
Ranch Action Sports Resort
Surf Ranch Action Sports
Surf Ranch Action Sports Resort
Surf Ranch Hotel Resort San Juan del Sur
Surf Ranch Hotel Resort
Surf Ranch San Juan del Sur
Surf Ranch
Surf Ranch Hotel Resort All Inclusive
Surf Ranch Hotel Resort All Inclusive San Juan del Sur
Surf Ranch All Inclusive San Juan del Sur
Surf Ranch All Inclusive
All-inclusive property Surf Ranch Hotel & Resort - All Inclusive
Surf Ranch Hotel & Resort - All Inclusive San Juan del Sur
Surf Ranch Action Sports Resort
Surf Ranch Hotel Resort
Surf Ranch All Inclusive
Surf Ranch Hotel Resort
Surf Ranch & San Juan Del Sur
Surf Ranch Hotel & Resort Hotel
Surf Ranch Hotel Resort All Inclusive
Surf Ranch Hotel & Resort San Juan del Sur
Surf Ranch Hotel & Resort Hotel San Juan del Sur

Surf Ranch Hotel & Resort Reviews

Reviews

5.4
Rating 10 - Excellent. 18 out of 96 reviews" "
Rating 8 - Good. 17 out of 96 reviews" "
Rating 6 - Okay. 5 out of 96 reviews" "
Rating 4 - Poor. 28 out of 96 reviews" "
Rating 2 - Terrible. 28 out of 96 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place....!!
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice. It’s quite
Stayed 8 nights in Jul 2024

2/10 Terrible

Patricia, Lincoln

Stayed 1 night in May 2024

2/10 Terrible

Yamil

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I paid $150 a night, and the room didn’t have towels, soap, shampoo, and the TV cable didn’t work. The parking space was limited, and they knocked on my door at 7 am to move my car so other people could get out.
Stayed 1 night in Mar 2024

8/10 Good

Marvelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Surf Ranch was nice, my family and I enjoyed it.
Stayed 2 nights in Feb 2024

2/10 Terrible

Luis R

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2024

2/10 Terrible

Matt

Traveled with family
Liked: Staff & service
Disliked: Amenities
This property ad was deceptive. The drone shot shows a "water park". It was one average sized pool with water. What appeared in the picture to be other pools was cement painted blue but dry (not joking). Worst of all is that it advertises to be in San Juan del Sur. SJDS is five actually miles away, and the last 1 mile is down a long dirt road crossing a river (no bridge). Since it rains nearly every day in SJDS, this "road" is continually a muddy jeep trail. We almost didn't get there to check in and we damaged our rental car trying and we were nearly stranded at night on a muddy road since there was no night receptionist. Of course, it is nearly impossible to book a room last minute in SJDS so this made matters worse. Fortunately, my paid guide was able to use his influence to first get us access via the security guard to our room after we arrived, and then get us a room at another hotel for our second night. Bottom line: If you want an off-road adventure and you have a high clearance 4x4 mud rig, this might be the right hotel for you. For people who want a nice hotel in San Juan Del Sur, avoid this hotel at all cost. Although the hotel promised to refund my second day since we could not access the hotel due to their muddy road and 20' river crossing, it has not refunded the money thus far and it has been five days. Sadly, the staff was very pleasant and seem to be victims of dishonest and unscrupulous ownership/management. AVOID THIS HOTEL AT ALL COST.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lindsey

Traveled with family
Disliked: Property conditions & facilities, room comfort
Never Again
The roads are hard to access parts are flooded, there’s a small river you have to cross. When we arrived we were told they do not offer 6beds as shown on their description- we ended up having to get a third room. The main room a scorpion inside when we arrived and later throughout the night ended up flooding. Very disappointed in the overall stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Carlos, LAS VEGAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access road to the property is horrible. We had a hard time getting taxis to make that trip because of that.
Stayed 2 nights in Dec 2022

8/10 Good

Ubaldo, VIRGINIA BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is not too bad. Quite and pleasant. It’s just a bit too far from the city. Also, you have to cross a river and there is no bridge. If you take a taxi it may not take you all the way to the ranch if it rains or rained days before and the river water is too high. Not bad for the cost value per night of stay. Friendly staff.
Stayed 1 night in Oct 2022

4/10 Poor

Martin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The location hard to access, roads conditions plus misleading information about transportation prices, not much to do and faraway from town.
Stayed 3 nights in Jun 2022

2/10 Terrible

Terence

Stayed 2 nights in Apr 2022

10/10 Excellent

Arsenio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this place to be very clean, comfortable, and perfectly sized for one to two people. The bathroom and shower was excellent.
Stayed 2 nights in Apr 2022

2/10 Terrible

Julio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was concrete base and a lot mosquitoes I Left please Credit my money back I did sta there
Stayed 1 night in Jan 2022

8/10 Good

David

Stayed 1 night in Dec 2021

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

CARY

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love surf ranch, unless it rains a lot making the creek crossing hard for low cars. LOVELY property
Stayed 7 nights in Nov 2021

4/10 Poor

Legna

Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no water to shower, very far from everything, run down, very poor service, the food was great
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The highlight of the ranch is the staff. They were excellent, but the owners have let the place run down and the main reason we went was so he could skate the park and it was a mess....it was full of debris and water and not what he had hoped for. The internet didn't work in our room and we were told we would have high speed internet and Netflix to watch, but it didn't work either. The staff was really excellent but they can't fix all of the problems.....the owners need to put some resources into fixing the place.
Stayed 2 nights in Jun 2019

2/10 Terrible

Alain, Québec, Canada

Disliked: Staff & service, property conditions & facilities
Miserable
I've got better things to do than write more than the following comment: Unpleasent personel, cheap on meals, don't respect the menu, very dirty pool, ..., one young man was ok - Joseph.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacations
Overall everything was good service personal was excellent especially the girl name Katherine she has great customer service.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort was secluded and unique. We were treated like VIP customers. Can't wait to return!
Stayed 1 night in Jan 2018