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Gold Palace Hotel

3.5 star property

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Photo gallery for Gold Palace Hotel

Front of property
Junior Room | Living room | 32-inch Smart TV with digital channels, TV, Netflix
Basic Double Room, 1 Bedroom | Individually decorated, desk, laptop workspace, bed sheets
City view from property
Junior Room | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Independencia #31 B, Jalisco, Mexico, San Juan de los Lagos, JAL, 47000
  • San Juan de los Lagos Cathedral Basilica
    ā€Ŗ3 min walkā€¬
  • San Juan de los Lagos Municipal Park
    ā€Ŗ18 min walkā€¬
  • Santo NiƱo del Cacahuatito
    ā€Ŗ7 min driveā€¬

Room options

View all photos for Family Triple Room

Family Triple Room | Individually decorated, desk, laptop workspace, bed sheets

Family Triple Room

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room

32-inch Smart TV with digital channels, TV, Netflix

Junior Room

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | Individually decorated, desk, laptop workspace, bed sheets

Basic Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Basic Room | Individually decorated, desk, laptop workspace, bed sheets

Basic Room

  • Sleeps 2
  • 1 King Bed

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About this property

Gold Palace Hotel

3.5-star San Juan de los Lagos hotel steps from San Juan de los Lagos Cathedral Basilica
This smoke-free hotel features a microwave in a common area, a refrigerator in a common area, and a 24-hour front desk. Free WiFi in public areas and free valet parking are also provided. Other amenities include a TV in a common area and a porter/bellhop.
Gold Palace Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and designer toiletries. These individually decorated accommodations include desks. 32-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Gold Palace Hotel features shopping on site, a porter, and a communal living room. Public areas are equipped with complimentary wireless Internet access. This San Juan de los Lagos hotel also offers an elevator, a microwave in a common area, and a refrigerator in a common area. Complimentary self parking and valet parking are available on site.

Gold Palace Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height door lock
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gold Palace Hotel Hotel
Gold Palace Hotel San Juan de los Lagos
Gold Palace Hotel Hotel San Juan de los Lagos

Gold Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

MIGUEL ANGEL

Stayed 1 night in Jul 2023

8/10 Good

Ricardo, El Centro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Nice property.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay!

One of the better hotels to stay at in San Juan de Los Lagos as it's centrally located with restaurants/shopping/etc easily within walking distance.
Stayed 2 nights in Jul 2022

10/10 Excellent

Refugio

Stayed 1 night in Apr 2022

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fernando and yocelyn are very professional and friendly with great customer service.
Stayed 4 nights in Sep 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Jorge

Stayed 1 night in Feb 2021

4/10 Poor

Guillermo

Liked: Cleanliness

Puntos de vista

No tienen algunos servicios que considero deben ser bĆ”sicos en un hotel, llĆ”mese plancha para ropa, telĆ©fono para hablar a recepciĆ³n, cobijas extras por temas de frĆ­o
Stayed 1 night in Oct 2020

4/10 Poor

Jesus, Concord California

Traveled with partner
Disliked: Cleanliness, amenities
Property was not open for our check in there there was no one at hotel we waited over an hour before they open room was dusty from construction work that was going on
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Service and quality attitude of the hotel employees.
Stayed 2 nights in Feb 2020

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy cĆ³modo, buen precio y a unos pasos de la Catedral
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2023

10/10 Excellent

Cristian de JesĆŗs

Stayed 2 nights in Oct 2023

10/10 Excellent

Diana

Stayed 1 night in Mar 2023

4/10 Poor

Ruben Lozano

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Tienen un buen fotĆ³grafo, las instalaciones no corresponden con las fotografias que lo promocionan
Stayed 1 night in May 2023

6/10 Okay

De La Rosa Godoy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Se reservo haciendo el pago en linea y al hacer el check inn se me volvio a cobrar argumentando que haciendo el ultimo pago me hiban a liberar el primer pago y no fue asi haciendome DOBLE COBRO
Stayed 1 night in May 2023

8/10 Good

Itzel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Jorge

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

4/10 Poor

VĆ­ctor Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Araceli

Liked: Cleanliness

Hay mejores opciones

La ubicaciĆ³n del hotel es cĆ©ntrica, sin embargo mencionan que tienen estacionamiento propio y el estacionamiento estĆ” a 3 cuadras del hotel, por lo que si hay que cargar con maletas, etc. Puede ser incĆ³modo. El agua de la regadera nunca saliĆ³ caliente, siempre fue agua frĆ­a, y por Ćŗltimo la persona que nos recibiĆ³ al hacer el check in no estaba al 100% capacitada para ejercer su trabajo.
Stayed 1 night in Sep 2020

10/10 Excellent

JosƩ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020