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Laguna Inn & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Laguna Inn & Suites

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Reception
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Living area | TV
Property entrance
Deluxe room, 1 King Bed, Jetted tub, Non Smoking | Jetted tub

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    7 min walk
  • Rancho Capistrano Soccer Complex
    13 min walk
  • The Shops at Mission Viejo
    18 min walk
  • Orange County, CA (SNA-John Wayne)
    19 min drive

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible, 1 King Bed, non smoking

Jetted tub, free toiletries, towels, soap

Accessible, 1 King Bed, non smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Capistrano Inn

Pool
Hot Tub
Breakfast included
Pet friendly
3.8 out of 5, Good, (1088)
The price is $161
per night
includes taxes & fees
Dec 14 - Dec 15
Best Western Capistrano Inn

About this property

Laguna Inn & Suites

San Juan Capistrano hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, a 24-hour front desk, and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided.

Bathrooms include bathtubs or showers with jetted bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Laguna Inn & Suites features laundry facilities, express check-out, and an elevator. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Laguna Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in from 3 PM - midnight and 3:00 PM - midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 299 reviews" "
Rating 8 - Good. 62 out of 299 reviews" "
Rating 6 - Okay. 56 out of 299 reviews" "
Rating 4 - Poor. 29 out of 299 reviews" "
Rating 2 - Terrible. 28 out of 299 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Service was great! Fast and efficient
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ed

Traveled with family
Liked: Cleanliness
Actually the 2 room suite was as immaculate as it could get given what it consists of, the towels were soft and the bed comfortable. Bring earplugs for the freeway and train NOISE. We chose least expensive in the area for a one nite stay and guess what, you get what you pay for.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Property conditions & facilities
Large room and clean. Staff friendly. Pretty quiet considering it’s next to the freeway. Felt safe. Pretty sparse room , furnishing seen better days. No lamps next to the bed? Perhaps people stole them?
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia R

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never agian! Walls were thin, the bathroom was filthy (mold) and the toilet clogged. When we called, the front desk, he spent too much time trying to figure out why it clogged, then said they don't have a "Maid" to come with the plunger so my husband had to go get it, and we unclogged the toilet. Note to front desk: it doesn't have to be a maid. Put a sign up stating you will be right back and go figure it out.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room 213 faces an In-N-Out burger and is sandwiched between the five freeway and a train track. I checked in late and went straight to bed, otherwise I would have demanded to be moved to a different room. I was awoken every hour on the hour by some noise or another. The air conditioner cycling on and off because the constant fan does not stay constant, trash truck pick up in the middle of the night, food delivery to In-N-Out in the middle of the night, car alarms going off in the in and out parking lot. You get the idea. This place is incredibly overpriced as well, the bed felt like it was made of cardboard stacked on cardboard. Avoid if at all possible especially if you're a light sleeper.
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms and very friendly, helpful staff! Everyone was kind and willing to lend a hand without even being asked. Nice property!
Stayed 1 night in Aug 2024

4/10 Poor

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People partying on balconies at 11:00pm but hotel staff called them. A/C doesn’t work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Mack

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Like closeness to fast food
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. A little noise because next to freeway.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel last minute and we were not disappointed. The staff (owners) were delightful and friendly. Our room was upgraded which was so nice and convenient for our family. It is right next door to In N Out Burger which was great instead of having to drive. Somewhere. The room was clean and spacious. The hotel is behind the freeway so a bit noisy but we were only there to sleep and the cars acted as white noise. Will be back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brittney

Traveled with partner
Liked: Amenities, property conditions & facilities
We had a great stay! Staff was very friendly
Stayed 1 night in Aug 2024

6/10 Okay

ritesh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with basic amenities
Stayed 2 nights in May 2024

8/10 Good

Anthony

Stayed 4 nights in Jul 2024

6/10 Okay

Luis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a short stay
It was fine for what I needed. Towels and bed were great. the sink and vanity were very small.
Stayed 1 night in Aug 2024

6/10 Okay

Tammy, Phoenix

Traveled with family
For almost $200 a night this is NOT worth the money.
Stayed 1 night in Aug 2024

4/10 Poor

Jerri

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager and clerk NOT helpful. Asked for 2nd night same or similar room, jacked the price up by $80. Cut off key card 1 full hour before checkout time. NOT COOL
Stayed 1 night in Aug 2024

6/10 Okay

Shadrick

Traveled with family
Feedback
- felt the accommodations were subpar for the price I paid. - felt the staff were very nice and cordial, even bringing me 2 complimentary cold waters. 👍 -the parking situation is not good. There are more rooms than there are parking spaces so a lot of people had to park on the busy street. That infuriated my mother (whose car we were using on our trip). -in my room, the AC unit did well to keep the room cool, but it is directly under the window and blows air up. That kept pushing the curtains open all through the nights. Flapping curtains are not conducive to good sleep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Janeth

Stayed 1 night in Jul 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Faviola

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Nice customer service,upgraded our single room to double room with two king beds free of charge
Stayed 2 nights in Jul 2024