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La Hacienda San Jose Silicon Valley

3.5 star property

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Photo gallery for La Hacienda San Jose Silicon Valley

Relax in a spacious lounge area with a high ceiling and exposed beams, featuring a bar counter and comfortable seating options.
Relax in the hotel's inviting lobby, featuring a comfortable seating area with a sofa and armchairs.
Two single beds with white bedding and matching headboards, a desk with a lamp and telephone, and a framed picture adorn this cozy space.
Cozy up by the fireplace in this stylish living room, featuring comfortable seating and a large television.
Enjoy a refreshing swim in our pool surrounded by a low wall and metal ladder access.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Pool
  • Gym

Explore the area

Map
399 Silicon Valley Boulevard, San Jose, CA, 95138
  • Kaiser Permanente San Jose Hospital
    ‪3 min drive‬
  • CSU San Jose State University
    ‪12 min drive‬
  • San Jose McEnery Convention Center
    ‪14 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Executive Level

Deluxe Suite, 1 Bedroom, Executive Level | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Executive Level

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

La Hacienda San Jose Silicon Valley

Hotel in South San Jose
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and a seasonal outdoor pool.
La Hacienda San Jose Silicon Valley offers 207 accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, La Hacienda San Jose Silicon Valley provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

La Hacienda San Jose Silicon Valley is a smoke-free property.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (5,996 square feet of space)
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per stay
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay
  • Rollaway bed fee: USD 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Sheraton San-Jose Silicon Valley
Four Points Sheraton Silicon
Four Points Sheraton Silicon Hotel
Four Points Sheraton Silicon Hotel San-Jose Valley
Holiday Inn San Jose-Silicon Valley Hotel San Jose
Four Points Sheraton San-Jose Silicon Valley Hotel
Four Points Sheraton Silicon Valley Hotel
Four Points Sheraton Silicon Valley
Hacienda Jose Silicon Valley
Hacienda Silicon Valley San Jose
Wyndham Garden San Jose Silicon Valley
La Hacienda San Jose Silicon Valley Hotel
La Hacienda San Jose Silicon Valley San Jose
La Hacienda San Jose Silicon Valley Hotel San Jose

La Hacienda San Jose Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 647 reviews
Rating 8 - Good. 127 out of 647 reviews
Rating 6 - Okay. 88 out of 647 reviews
Rating 4 - Poor. 41 out of 647 reviews
Rating 2 - Terrible. 78 out of 647 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Armagh

Stayed 1 night in Apr 2025

8/10 Good

Katie

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms very helpful staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN And so relaxing
Stayed 1 night in Apr 2025

2/10 Terrible

DARRICK

Disliked: Cleanliness, staff & service, property conditions & facilities
Eyes were burning the time i was there
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
I like this place i stay for two weeks Awesome place too stay. The staff r nice and very respectful.
Stayed 4 nights in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, room comfort

Too many issues to ever return to this hotel

My stay had multiple issues, from the time i arrived in the parking lot, to the end of my 2 night stay. 1)Arrived and many cars parked using 2 spaces 2)Couldn't take a bath due to wrong valve installed in bathtub, not allowing hot water when handle positioned to normaĺy give hot water 3)Allergy to down filled pillows 4)Phones partially/completely broken not allowing clear conversation with front desk to remedy issues without returning to front desk 5)Told to wait until tomorrow for housekeeping/maintenance staff to come in to fix issues 6)*****Next day spoke with Star who was very helpful/understanding 7)After I returned from running errands Star had resolved pillow issue and had maintenance look at hot water/phone issues 8)Between all this i noticed a large blood stain/mark on the wall behind the microwave/desk 9)Feeling uncomfortable that there was potentialy other unseen biohazard in the room went down to request other room 10)Star helped me out swithcing rooms joking about all the work she had done fixing current room 11)Star said leave old key in orig. room 12)I replied i would bring keys down when i went to pool, I asked which to pool and Star said all the way down hallway 13)Went to new room and keys didnt work housekeeping in hall helped me out, very friendly and let me in 15)Changed into swim shorts and to activate key and go swimming 16)After key actvation went to pool to find it was closed for water quality 17) Unable to re-enter building from orig. door went long
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephen

Stayed 2 nights in Apr 2025

6/10 Okay

Ali

Disliked: Property conditions & facilities
The room and lobby had a smell that didn’t go away. There was a smell in pillows as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

ADRIAN

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2025

4/10 Poor

CHERIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The
Stayed 1 night in Apr 2025

8/10 Good

Marinel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Hacienda South San Jose great stay at a good

Property looks a little old but rooms were very good and beds were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chad, Dallas

Stayed 2 nights in Mar 2025

6/10 Okay

Josie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They started cleaning my room at 9am when I was out to breakfast, took my sheets off and took everything out. I called to ask why they did that and they mentioned my husband had checked out already when that wasn’t the case. Someone came 40 minutes later to put the sheets back on smh
Stayed 1 night in Apr 2025

8/10 Good

Jaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good pricing for convenience. very limited parking and not enough elevators. theres only one way in other than the front or emergency exits. the back parking area isn't very well lit at night. friendly staff.
Stayed 3 nights in Apr 2025

2/10 Terrible

mithra

Disliked: Amenities
Stayed 2 nights in Apr 2025

4/10 Poor

Stephen

Traveled with family and small children, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Can't say i liked anything! Ive stay hear in the past, when under other ownership and it was quite nice. Looking at pictures and reading amenities were deceiving. The pool and hot tub were closed. The restaurant and bar closed. No breakfast of any kind available, not even coffee service. Room coffee terrible. Don't plan to ever stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem

I was pleasantly surprised for the price. From our check in, to the rooms, and amenities available to patrons, this little spot surpassed my expectations. There was a fun little event happening in the parking lot that was fun and very informative. I am looking forward to returning for more adventures.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Tony

Stayed 2 nights in Apr 2025